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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 36,574 reviews
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system for the family! Wonderful way to connect to my children.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the graphics and the control response. Such a great upgrade from the Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas Present

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my daughter’s gaming system and she loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    a great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything you need and runs great. wish there were more games that used the full capabilities though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Queen Dice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new xbox xs. Faster than my xbox 1. Downloading games that I was playing on xbox1 was pretty fast. So glad that I didn't have to wait long to start playing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I do love this Xbox so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this Xbox so far, It is definitely an upgrade from my previous Xbox, I enjoy the fact that it has an SSD now so load times are extremely fast compared to an HDD, I have noticed complaints about it getting super hot but that isn't the case for mine at least, I have had days where I have played it for more than 4 hours and it hasn't felt like it's overheating at all, also as it is a next-gen console it does do better in terms of fps and graphics. Now it does have some flaws such as connectivity issues, I have had times where my controller or headset will disconnect and will refuse to connect unless I unplug the system entirely and plug it back in. Also, there have been times when I have been playing COD: Cold War it has completely turned off, I did read that Cold War was ending up bricking some series X consoles so I have stayed away from Cold War until the issue is properly handled and fixed. Other than that I have not had any other issues, I will say the good outweighs the bad with this console so far. I have not used the controller because I use a different one but it doesn't feel too much different than the previous controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time!! Best Buy rocks!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great next Gen console!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console blew my expectations, I definitely believe it’s a huge step up from previous generations, and it has been worth every penny. The graphics are on par with a gaming PC and the new Dynamic backgrounds are a nice touch along with all the new pre-download games you want to buy in the future feature so when you want to buy it you just pay and play it’s already installed and game pass ultimate is definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early birthday present for boyfriend. He loves it,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than previous versions and loads games much quicker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and free delivery. My son is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it and the 1t storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Xbox. It’s about a year old and still runs like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Xbox yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The graphics and game play are much smoother and much more vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and very good price. I purchased this at Best Buy DORAL with great discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all,the 4K is 4K to the max,thank you BB!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Xbox!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great definitely a noticeable improvement! Will be better once there’s a bigger game selection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been on xbox since 2004. The series x is a beast of a console. I like how easy it was to set with my account and just plug in my external hdd with all my xbox one games loaded on. I'm looking forward to playing new games with the benefits of this hardware and in the meantime I will revisit some older games with enhancements or just benefits from hardware. Being backwards compatible across 4 generations of xbox is awesome. I also like the fact that I can keep using my Power A Fusion Pro controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. We are happy to hear that you are enjoying the Xbox Series X and its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound for gaming was much improved over my Xbox One S console. The video improvement was not as noticeable because my 4K TV is a few years old and only supports 60fps and HDR10. The change from the Xbox One S was easy as I just copied my content from One S to the series X over the network. The Xbox S still had to download a significant amount of content on the series X to update the games that were copied over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new console to power my 4k tv. Also being able to play at a high refresh rate for competitive shooters is a big plus.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matthew,

      The high refresh rate of your new Xbox Series X Console is no joke, and allows our users to experience their games the way they were created to be experienced. We're thrilled you are enjoying your time with it so far! Thank you for taking a few minutes from your day to share your thoughts with us. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great family time game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this X box and it is a great!!! Family time together is so important and we challenge each other !! Great product from Best Buy and we also purchased the warranty with protect if something goes wrong they will fix it. We are grateful for Best Buy’s

    I would recommend this to a friend