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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 36,574 reviews
  • Rated 5 out of 5 stars

    Super fast, next gen gaming console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, great graphics in 4k. I actually mostly play older games on it with the backwards compatibility with the updated framerates and it's a lot of fun! This doesn't feel quite as much of an upgrade as going from ps4 to ps5, but the internals are where its at with the extra power. This is also much more quiet than the ps5. Great console overall. The new controller made the d-pad even better which i'd argue was the one flaw of the xbox one controller. It feels perfect in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best overall console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than PS5, faster, cleaner, better games,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even sure where to start! Felt like a kid on christmas waking up early and getting it at 6am. Opening it up was visually beautiful. This system runs so fast and everything is wicked smooth. Visuals on the games are amazing even on my older 4K TV with HDR. Can't wait for the price of the q80T to drop so that i can fully max out the potential of the system. My fiancee gets mad at me from time to time because how much i spend playing AC and COD. This couldn't have come out at a better time though. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Andrew,

      It's so great to hear how much you're enjoying your new Xbox Series X. We're glad that its speed and enhanced visuals are impressive, too. Thank you for sharing your experience with it; we hope you continue to have a lot of fun playing Call of Duty and Assassin's Creed on it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system so far. Currently, I'm playing Gears of War 5 and Halo: The Master Chief Collection and I'm enjoying them so far. Gears of War 5 looks fantastic and runs smoothly. Halo: The Master Chief Collection looks great for an older generation video game and also, plays very smoothly as well. Have not got the chance to utilize Microsoft's game pass service, but I will probably sign up for it soon since they have 100s of games you can play immediately. Great system so far and I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Performance.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with the performance. The graphics are amazing. It was easier to setup. I could download my games easily. This box doesn't make any noise. The controller has a nice texture and it is so comfortable to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Son Is Very Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with his new Xbox X hes been asking for it for awhile and I finally was able to do it for him and he said its a huge improvement from his Xbox One S.. Best Buy also had it ready in no time with my 1 hour store pick up.. Thank you Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Definitely recommend buying if given the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the sale price, my son was finally able to get his ultimate Christmas gift! The fact that Best Buy will price match (I bought it in Nov, the price was lowered and I was refunded the difference up on request) made a huge difference! It was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no troubles with the console so far. highly recommend using an ethernet cable. It is still as fast as it was day one. Good value when compared to what it would cost to get the same speed out of a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this xbox for my Christmas gift. It is replacing my xbox one S. The performance is a night and day difference. I'm in awe of how quickly my games load now and how much the graphics have improved with the newer console. So happy with it! The only negative is the controller seems a little less well-made, but I'll probably get a customized one anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quite well. Much faster than Xbox One. I especially like the 4K capability. Much clearer resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and quiet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From an engineering perspective: the thermal design of this thing is incredible. Despite having a massive amount of GPU grunt, it's nearly silent. It's debatable which system has better games, but I would argue that Xbox Game Pass Ultimate is one of the best values out there, especially if you're a more casual gamer. Firmware/OS updates have enabled Dolby Vision in games, even on older games not ever developed to support HDR!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. Pairs very well with my 4k hdmi 2.1 compatible TV. Still lacking on new games for the hardware and jf your a pc gamer its hard to justify due to cross-platform support. Overall great device. Best cost effective experience for competitive mouse and keyboard gaming. Just need a monitor with 2.1 hdmi sulpport and your mouse amd keybard and you can enjoy 1080p or 1440p at 120 hz. Thats a steal for under a grand for competitive pc gaming space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems really fast. I had an Xbox one and it was just too slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy never fails

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is simply the best hands down I would never go to another electronics store ever again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONSOLE EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has outdone itself this time. The true 4K graphics are absolutely life like. This system is super quiet when being used. Fan noise – no way as you can’t even head the fan. The SSD makes Quick resume a real game changer. Backwards compatibility makes playing old games like seeing for the first time. The graphics appear much updated and game play is super smooth. I do recommend getting a subscription to Game Pass Ultimate. I am so glad that I was able to pre-order and get this console on launch day.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad you were able to get a Xbox Series X, too. It's great to hear that you're enjoying its faster speed, enhanced graphics, and Quick Resume feature. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome Console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good console. Fast start up and games also look good. Big difference from Xbox one S. Just wish Xbox made more exclusive games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power your Dreams!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally the Xbox Series X is here the most powerful Xbox and gaming system ever! I'm downloading my first next gen game as we speak. Coming from the Xbox One X setup was a breeze and really simply using the Xbox app. My current TV does not support 120hz in 4k but I plan on getting the LG CX to fully take advantage of the Series X. Can't wait to experience faster load times and beautiful 4k gaming in 60 and 120hz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out to be great, good memory, good server, it has no problems due to heating due to excessive use thanks to its particular shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the hype, and all of the accolades and all of the promises of ultimate power and performance. There all true ! Backwards compatibility cannot be overstated in its value to is gamers. Everything looks and plays better on an Xbox series X console. You have to see it to believe it. I have owned an Xbox One S since it came out and enjoy playing it today. Even so, the series x is undeniably better.

    I would recommend this to a friend