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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 36,574 reviews
  • Rated 5 out of 5 stars

    It works!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last 2 Xbox purchases were a fail. I had to return both of them because they were defective. So I was hesitant about buying another one. Happy to say that I have had no issues at all and games look crystal clear and amazing. Only issue is buying all of the games I want for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, love it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a week or so and love it so far. It’s blazing fast and the ugrades it makes for last gen game or optimized games are impressive. I can’t wait to see what the first batch of true next gen games for it delivers! Random note, this thing puts out a lot of heat through the top (side if you lay it horizontal), it’s a little concerning but I think ok as long as you leave it plenty of space. Honestly, before you buy, plan on how you can give it as much space as possible to breathe and vent the hot air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is works very well love it love the performance the games etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is a great console for this generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoyed the option for 4k resolution display for games and streaming apps , it added another level of immersion. Also the huge catalog of indie and xbox exclusives available on the game pass made the series x one of the greatest consoles of this generation in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Xbox Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine at release and it’s still going strong. Purchased a Series S for my son which he ended up giving away to his cousin. I purchased this one for my son as an upgrade and it’s no surprise how amazing the console is. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this console. The graphics and sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    So much improvement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way it’s supposed to. Loads really fast. Had to buy it with XBOX ultimate pass just to get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Xbox console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great console. I honestly recommend this to anyone who doesn't want to buy a pc or they already have an Xbox and want to upgrade to a better one. It's been a year since I bought this and I haven't run into any major issues at all. Although I recommend cleaning your console because your performance can gradually become worse if your internals are dusty. That's all definitely a great console to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mini Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with this thing. It honestly gave me a reason to jump back into gaming because it's never looked so good. Crisp 4K details at 120hz is very hard to compete with in the PC world. Definitely getting a bargain here when it comes to performance. I would recommend anyone to upgrade to this model cuz it is heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m in love.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh boy where do I begin. I have both the PlayStation 5 and Xbox series X. I’ll start there. For third-party games I would say 100% Xbox series X. But as far as first party games there isn’t much right now for either console. It’s fast, snappy and runs perfect. I absolutely love it. I haven’t always been a Microsoft Xbox gamer but with the advent of game pass I became a believer. On top of the huge amount of power the console has on tap. If you can find one, get one, no hesitation.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Pairing your new Xbox Series X Console with Xbox Game Pass Ultimate is a sure-fire way to enter the next generation of gaming at the highest level. There's no stopping this duo! With hundreds of exciting titles at your fingertips, you're never at a loss for what to play next. We're happy to know you are enjoying your time with it! Thank you for taking a few minutes to outline your thoughts for the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice console, love it so far only thing is that it does not have many storage but works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. Love the flexibility to be able to play any generation of game on the machine. Have the Series S also and unless your a big time gamer with great eyes you won’t see much of a difference in the games. Buy the Series S for the ability to play One X, One S and 360 games on disk and for double the storage. Great buy and easy pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, a very noticeable improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. You may want to add an additional 4 GB SSD Drive to the mix like we did since the downloads for games are extremely large and can take up the space in a few months. Surprising quiet. Download speeds are out of this world fast compared to Xbox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the collection.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox game pass is a crazy value, and having the Xbox Series X to complement my PC is unbeatable. Being able to swap almsot seamlessly between my PC and Xbox with Play Anywhere titles is amazing. Sometimes I don't want to sit at my PC all day and would rather lay down, and playing the Xbox on my LG CX is phenomenal. I also own the PS5 for some exclusives and enjoy both consoles greatly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console. Worse penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Load times for games are decimated. Graphics esoteric. I rally enjoy the all access game pass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience I've had in a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got lucky and was able to finally get me a Xbox series X and it arrived a day early and the staff was super nice and was very careful when placing it in my car it was a really great experience giving that I don't really buy stuff from best buy til recently after I got my xbox I have been buying from best buy 2-4 times a since I got my series X and each and everytime it's been a very good experience each and everytime thanks best keep up the great work you've earned yourself a repeat customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console works great on a 4K tv……………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome next gen console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this console is an upgrade from the xbox one consoles. I upgraded from the one s and so the games look a lot better. Between the one x upgrades and the series x versions of the games I have never seen games look so good. With the SSD in the system, the loading times and snappiness of the system is awesome. I personally have not had any issues so far and I got the console on release day. Whenever consoles become more readily available I would not hesitate to buy one if you are on the fence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice system nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up I traded up from a Xbox one x and I could see the difference in the graphics immediately. I like that it has a inaugurated cooling fan so I don’t have to get a aftermarket cooler. The only this I miss is that the IR 3.5mm jack was discontinued so the new series x’s don’t have a port for it. Also the expansion ssd you have to purchase separately should be bigger then 1tb only good for 4-5 games I have close to 190 games myself with all the original Xbox games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Fam!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this awhile ago! Although o went with pc as my primary experience. When I had this I loved it and it served me well. The series x has well more than enough power to play anything you need. I had no issues with mine and highly recommended this to anyone wanting a high powered console!

    I would recommend this to a friend