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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36576 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 36,576 reviews
  • Rated 5 out of 5 stars

    Great system for new console folk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my setup. I thoroughly enjoy habing a console with a disk drive rather than relying on an internal hardrive to store all my games. I know that all devices have an internal hardrive, but it's nice being able to have physical copies of the games I enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get One If You Can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Love being able to play basically any game from all of Xbox's history with high fps and in 4K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game console would definitely recommend you have a 4K tv to truly get all out of the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful but quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to finally have a modern console that can push both 4k 60fps Gaming and some 120fps gaming. The design of the Xbox allows it to utilize a large fan for cooling which means that it can move more air with less fan speed keeping it quiet and cook at the same time. A big step up from what we used to see in console design. Microsoft's efforts to make gaming as accessible as ever with GamePass also makes this one amazing console!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Jump in Graphics, step back in other areas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big, it's fast, it's quiet. I've had a Series X since launch. I recently bought another as a gift. I love how quiet the Series X is. Games are faster too, obviously. Did I mention that it's big? The biggest downside of the quietness is the form factor. Such an awkward shape that won't fit easily in most home theater set ups, especially if you have a rack or cabinet of any kind. I've placed it sideways, but it takes up so much wasted space that way. I get that it's designed to be placed upright on top of a table or entertainment center, but c'mon. I don't need more clutter on my table. Another miss is the lack of optical or SPDIF output, so you're stuck with HDMI for audio. The easiest solution was to buy a cheap HDMI audio splitter from Amazon. But then there's no compatibility with HDMI 2.1. Will have to get a much more expensive splitter later. All in all, Love the more powerful graphics upgrade. Not a fan of the hardware form factor and recycled UI from older XBox generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back To The Future!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed so far with using the Xbox Series X. I was delighted to find out that it is backward compatible with other Xbox titles. I could sell my Xbox 360 and Xbox One to get this! The graphics are amazing on high-definition displays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console screams! Older games look better! Everything loads faster and newer games like Valhalla are amazing visually. Quick resume is a great feature. Add on Gamepass and you have a great catalog to start with. Even though I am a Playstation owner as well, it has done nothing but collect dust on my shelf as Microsoft has really pushed a customer-first strategy where Sony seems to be stuck in trying to squeeze their customers for extra money at every opportunity.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so glad you are enjoying the Xbox Series X and all of its awesome features. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the wait and worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the Series X from Xbox One. The graphics are infinitely better and it operates much faster than the One. Most games are compliant from the previous Xbox (unless they specifically say otherwise). We had been monitoring multiple sites to try to find the Series X. The store didn’t have it in stock in store, but we were able to order it for in store pick up and got it within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zippy Fast Xbox...If You Can Find One!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't much out for this console that won't also run on an Xbox One but what it does do is lightning quick load times! Can't stand the wait to get on your ship in Sea of Thieves? Just a few seconds now! Awesome upgrade, even from Xbox One X. I don't even leave mine in suspend mode because a full boot up is only a few seconds as well! It even keeps games suspended when fully shut down. It also doesn't look like an art project gone wrong, which is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best XBox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the fence about getting a Series X or S and would find myself happy that i do have that disk drive. Between Gamepass Ultimate and the ability to play older disk games, this system is everything you need in a console and a great gift for any gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great evolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silent fan design; can be used horizontally and vertically. A very iterative design; just like the Xbox One X before and the S before that. Two nice things: - You do not have to make this Xbox your "home Xbox" anymore (so you can have a couple in the house) - Backward compatibility is very nice Accepts external SSDs (limited selection and size available for now) to install games to (at the time of this writing the PS5 does not). Speaking of the PS5, it is much smaller than the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats to say, good system, wish Microsoft would work on a recharageable battery int he controller like the other brand, having to buy aftermarket recharageables is an extra expense that I don't like, The graphics if your TV can handle them are amazing and the play is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned every iteration of these Xbox consoles, from the original all the way to the One X. So it was a no brainer for me to pick one up once it became available, and it just so happened to be in store when I went to pick up Skyward Sword that day, what amazing luck. The UI is clean, games run amazing on it, and teamed up with game pass, you have a great library games to enjoy! Don’t buy from a scalper, just be patient & you will get one at retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Only play apex legends on it but it work’s fantastic and loads really fast. I have a good monitor too so it definitely goes hand in hand. Holds a good amount of games and the controller works really well still even though I feel like I abuse it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time buying this console and let me tell yall! This thing is powerfull and super fast !!! I feel like I have the power ! Definitely a huge difference compare to my Xbox one x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is a great console.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xboxs newest console stands on its own despite having not as many hard hitter exclusives like Sonys PS5. FPS Boost has revived multiple game franchises for me and made gaming on it worth the money. The newest features such as 120 refresh rates and the crazy fast SSD make this thing such a prime time machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best system there is good privacy range fast delivery if u want a game system get a series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my 2nd. Xbox loyalist

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth interface, Game pass ultimate is awesome. Cloud gaming is the best thing to happen to gaming. No more external hard drives and corrupted files. Microsoft and XBOX keep it coming with the cutting edge tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as it is in the description, easy to purchase by the app and pick it up at the store in less than 40 min!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and of course looks amazing. I mainly wanted the X for the new Forza Motorsport and flight sim. Flight sim loads very quickly and the visuals are great. Forza Motorsport 7 also runs smooth beyond belief which is expected since it’s a game from last gen but it’s still impressive.

    I would recommend this to a friend