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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 36,759 reviews
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you all know this new Xbox Series X is almost impossible to get. I happened to check their website this morning and it was there! I am normally not so patient, but kept telling myself to give it a chance. It added to my cart and I was able to place the order for pick up at the second closest store to me. A little out of my way, but I am not complaining because it said I could pick up Friday but it was ready today!!! Got it and am so happy! Thank you Best Buy for making this happen!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait and worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the Series X from Xbox One. The graphics are infinitely better and it operates much faster than the One. Most games are compliant from the previous Xbox (unless they specifically say otherwise). We had been monitoring multiple sites to try to find the Series X. The store didn’t have it in stock in store, but we were able to order it for in store pick up and got it within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely product, it’s a daily in my life now !! Wouldn’t trade it for anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic console. Everything about its great. I have owned every Xbox ever made this is the most exciting since the first one for me. I have owned PlayStation and I like them but they are hard to compare. I always prefer Xbox. The power and features are simple and great. Biggest issue no exclusive title for this next gen very disappointing. Great the retro compatibility its awesome play old games that I had not play in years. If you want exclusives you should wait if not go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Else do you need?!?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Sony fanboys will hate it no matter, but this is great. Plays current and old gen (up to Xbox 360). I tested Madden 25 for Xbox One and COD World at War (360) and both worked great. Graphics upgraded as well. I use Game Pass for my current games. Get an external hard drive for storge though. 1TB will fill up fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox yet by far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is where it’s at. From its sleek form factor to its whisper quiet fan, I haven’t really found anything to complain about. I suppose the all black finish could turn some people off, but it suits my tastes perfectly. And the power of this thing is obvious. Game loads are lightning quick, and it can output games easily at 4K with high frame rates. Definitely the “next gen” experience I wanted, and it only gets better from here. Bravo, Microsoft, for putting out a winner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, looks good on display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids saved up for this and love it. It’s a sleek little design that sits on my media console and doesn’t look tacky like the video game consoles of MY childhood, so it works for all of us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def worth upgrade coming from x one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade coming from an xbox one. The quieter fan was enough for me as my 1st version x one sounded like JFK runway at times; and obviously the smooth and faster frame rates and picture is a joy to play even old upgraded games again. I use it as my entertainment center but the only problem so far is that it can't play Atmos via receiver passthrough as clean as I wish. Even with brand new CRX OLED but hopefully upgrades will get us there.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    graphics are awesome, this is first for my husband and the x-box x clearly is worth all the hype

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service at any store I have visited in awhile. Great products and an abundance of stocked product. Also, love the XBox. Very fast with enhanced play and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Much faster than my xbox one from six years ago

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Couldn't wait for it to be in stock so i had to buy it through the monthly plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great upgrade from my previous system, being able to play games with all of the features included. Plus the fast start up time and picking up where you left off in a game super quick as well. Overall I have no complaints about this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Hardware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised at the size of this thing. This is almost half as big as the PS5 yet pack almost the exact same hardware in it. One of the big advantage of the xbox is that it is backward compatible with all Xbox games, back to the original xbox, unlike the PS5 in which only PS4+ games are compatible. The Xbox all access pass gives you access to tons of games at great value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you are enjoying the backwards compatibility feature of your new Xbox Series X Console! It's an underrated perk, and we couldn't be happier you are taking full advantage. And, excellent choice in pairing with Xbox Game Pass Ultimate! It truly is the ultimate duo in the next-generation gaming space. Thank you for taking some time to share your feedback with us, we appreciate it. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple this with high speed internet and oh my the speed and graphics are out of this world. I like that the interface is similar to the previous iterrations of the xbox console, its literallt a plug and play and the difference between this machine and the previous are night and day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X for the Win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re interested in getting one, just get it! The x is faster than the Xbox one, the games look better, and it has a bunch of storage! The only downside is it’s a bit bulky, but still 5 stars cause it’s a tremendous upgrade from my previous Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X keeping it fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a blast with my xbox which i have not had in many years. And takes me back to all the fun i use to have with the ability to play classics and plenty of fun new titles that have been released lateley. No heating or loud sound issues. Runs smoothly and everything looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox Series X is Next Gen gaming redefined.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X takes Next Gen gaming to a whole new level. Microsoft has done it again and this gaming system is a true beast. The quick resume feature is amazing and allows you to swap back-and-forth between games instantaneously. The design of the console with its tower like design looks very very cool. The graphics quality and fluidity of character movement looks spectacular and the much anticipated return of the Master Chief next year will make this a truly INFINITE experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console of my Dreams

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been trying to buy one since my One S stopped working on me, Tried on almost every other website but the bots always beat me to it. I was actually able to buy two and give one to my friend from Best Buy. The graphics are almost night and day from my One S and I'm only playing on an HD TV so I can't even start imagining how it will look on a 4K TV. It does get kind of hot so make sure you have good ventilation, I guess that's the power of next gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this item for a little over a month and it works perfectly. Definitely an upgrade from my X Box One. It was a hard decision choosing between the X Box Series X and the PS5 but ultimately Microsoft has taken greater steps at securing better games than the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great. It was easy to set up and it's easy to use. I try and get all the main console systems so I don't have any ps5 vs Xbox x biases. This is a great system and runs games great. Cyberpunk played great on here with very little glitches. I worked an extra job to get the system but I enjoy video games. If you are on a budget you can wait to purchase the newer systems. The ps4, Xbox one and nintendo switch are all more affordable with a large catalog of games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tim,

      We appreciate you taking some time from your day to share your thoughts with us! We're delighted to hear you have had a good experience with your new Xbox Series X Console, and are enjoying the easy setup and quality gaming experience it provides. Thank you for the kind words! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft