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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36707 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 36,707 reviews
  • Rated 5 out of 5 stars

    Console of my Dreams

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been trying to buy one since my One S stopped working on me, Tried on almost every other website but the bots always beat me to it. I was actually able to buy two and give one to my friend from Best Buy. The graphics are almost night and day from my One S and I'm only playing on an HD TV so I can't even start imagining how it will look on a 4K TV. It does get kind of hot so make sure you have good ventilation, I guess that's the power of next gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man yall know what it is. If your shopping for an xbox you already know its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson Loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson as a Christmas gift. he really loves it. he said its a lot better than his other xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using an Xbox One S for quite a few years. I finally decided to upgrade, and boy, is there a difference. Playing games I played on the Xbox One with this console make it feel like a completly different game. Very worth the couple bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is meeting my expectations. Games optimized for x series have our standing graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a great console upgrade over the last generation! Whisper quiet, super fast Wi-Fi downloads over Wi-Fi 6 instantly boot up 5 games with zero load time. One of the biggest things I don’t really see people mention is how the Series X console resolution always hits true 4k x2160 where the ps5 usually sits under it @ x1900. Add in smart delivery where it works on any Xbox console and you have a very very nice package @ only 499.99!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The resolution capabilities of your new Xbox Series X Console are truly impressive! We're excited to hear you've been enjoying the elevated gameplay and experience hosted by your new setup, and have found it to be the perfect addition to your home setup. We're happy you love it! Thank you for sharing your thoughts with us, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Xbox Series X is Next Gen gaming redefined.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X takes Next Gen gaming to a whole new level. Microsoft has done it again and this gaming system is a true beast. The quick resume feature is amazing and allows you to swap back-and-forth between games instantaneously. The design of the console with its tower like design looks very very cool. The graphics quality and fluidity of character movement looks spectacular and the much anticipated return of the Master Chief next year will make this a truly INFINITE experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's to say, it's an xbox. I purchased for my son who loves it and so far no complaints. Been using xbox since before the ring of death on 360- besides that model, xbox makes quality items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great. It was easy to set up and it's easy to use. I try and get all the main console systems so I don't have any ps5 vs Xbox x biases. This is a great system and runs games great. Cyberpunk played great on here with very little glitches. I worked an extra job to get the system but I enjoy video games. If you are on a budget you can wait to purchase the newer systems. The ps4, Xbox one and nintendo switch are all more affordable with a large catalog of games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tim,

      We appreciate you taking some time from your day to share your thoughts with us! We're delighted to hear you have had a good experience with your new Xbox Series X Console, and are enjoying the easy setup and quality gaming experience it provides. Thank you for the kind words! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great buy with all access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All access was the best way to capture one of these! It is the powerhouse its claimed to be!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X - good improvements over Xbox One X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Xbox Series X now for about 2 weeks, and I think the biggest issue I have had is configuring the CEC settings to control the right equipment. It's configured a bit differently between Xbox One X and Xbox Series X. If this is the only issue I run into, then that's AWESOME! Setting things up was easy, but I didn't follow any game/app migration, so I just re-installed everything I wanted. That was fine by me. The games and apps look and feel great. They look and feel like I would expect in a next gen console, great! Lastly, I think one of the best things that have changed between my Xbox One X and the Xbox Series X is that the new console reacts more quickly when making selections in, games, apps, Microsoft Store...I think one of my biggest complaints about the Xbox One X was that the navigation was really slow and awkward a lot of times...but that seems to have changed with the Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, better gets good to if you really want to take advantage of the 4k

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Xbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this Xbox! Loads up super fast compared to my old one, the Graphics are amazing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Since Prices have increased, Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this before Microsoft raised their prices. It was overpriced when I bought but it's absolutely worse now. It's a dated console. A PC of similar price will out perform it by a large amount. It works fine, does 4k at 120Hz well enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X outta X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did something very smart with this console, they did not change the formula. New steaming services, apps, and especially games will be on the way, and now I have a beast of a system to handle it all. I cannot recommend the upgrade enough, even though with the lack of games, it might not be 100% a home run. That being said I’ve played Gamepass games including Gears 5 and Forza Horizon 4 and they look beautiful and operate flawlessly. Early December will offer more, can’t wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox is great although the controller keeps breaking on me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X 1TB Console with Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th devise works well, but it could have been easier to setup, particularly with better guidance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. I love how smooth and clear the display is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out to be great, good memory, good server, it has no problems due to heating due to excessive use thanks to its particular shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy Cow, MS NAILED IT and I hate EVERYTHING!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got super lucky with this preorder. Staff in store was super awesome and console is amazing. Do not fall for suspect YouTube videos of this console pooping the bed or beating small children while smoking cigarettes - this console runs well, looks good and makes games that should have played well on the XBox One X run amazing, play like they have been done properly- Assassin’s Creed: Ezio Collection, I’m looking at YOU! A crowd pleaser. I hate everything except Bass and love this.

    I would recommend this to a friend