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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36698 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 36,698 reviews
  • Rated 5 out of 5 stars

    It’s a beautiful console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Christmas gift! My daughter is a gamer and she was amazed when she saw this nice well built console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, sleek, fast, and for the console future.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Xbox One S that I had before, this thing is way faster and smoother. The load-up times for games have been cut into more than half, the smoothness of gameplay has seemed to go up by a lot. Other than being an upgrade compared to the other consoles, you're getting something that can handle and will get the newest generations of games. It is a great upgrade if you get your hands on it and improve your experience with Xbox a lot more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mikey,

      We're thrilled you are enjoying your time with your new Xbox Series X Console! We've designed your new system to truly stand out against those of past generations, and couldn't be happier you've noticed the many ways we've improved the configuration. We want you to feel empowered to take on the exciting, next-generation titles as they become available, and it sounds like we did our job. Thank you for sharing your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next level gaming! Definitely a huge upgrade compared to the previous generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my Series S, wanted something with more power that ran smoother and I was not disappointed. I’ve used it just about every day since I got it and have already gotten my use out of it. I plan on keeping this console for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new X-Box is so updated and so advanced, compared to my old one, It’s been great playing the new collage football game, Woujd recommend the X-Box1 to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Had an Xbox one and worried about the time it would take to move everything over to the new system. Was surprised how quickly it all came together. Was done with the setup in and was able to play within 20-30 minutes. Load times are shorter, graphics are awesome. Not many games out for it yet, so holding off until there are some more titles made for it might not be a bad idea. Either way it's a good console and I have really enjoyed it so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear your transfer process was seamless and quick! Thank you for taking a few minutes to share your insights with us. We're thrilled to hear you were playing within 20 minutes of booting up, and that you are really enjoying the optimized graphics capabilities and fast load times. To build out your game library at an affordable price, we recommend pairing you new Xbox Series X Console with Xbox Game Pass Ultimate, which will instantly grant you access to over 300 of the latest and greatest game titles and genres: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I was finally able to get ahold of the Series X after them being hard to get at launch. I had the Series S for about 2 years before finally getting this Xbox. Games load very fast and the disc drive is a plus over the Series S if you still have physical media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console for this generation of hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To this point, I've gotten this system setup and played about 10-15 hours of games on it and 4-5 hrs of movies. I can say without a doubt that this is faster and more responsive in menu navigation than previous console generations - but I think that was the point with the power of the hardware. The games look great, and the power comes back in to deliver on the 4K @ 120 FPS. Assassin's Creed Valhalla looks and performs exceptionally with my LG C9 OLED and this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're planning on getting an upgrade from the old xbox one I much prefer this product to the cheaper option. Better quality and will likely last longer without issue. Runs many games as smooth as butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy if

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a great buy if you are planning on getting a Gamepass Subscription. Quality vs Price is one of the best purchases you can make at the moment. Its "Quick Resume" feature is by far the most impressing aspect in my opinion. You will be switching (digital) games, and coming back to the action faster that you ever imagined; it will surprise you every single time. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of Xbox since they started to use fans in them I really couldn't wait to start up starfield when I got to play it for the first time on August 31 I would rather throw my money at a game developer like todd Howard because it just helps him develop better games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Xbox x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit because i already had an xbox one. Graphics look great if you have it connected to a 4k tv but there are not a lot of games that i could not get on my xbox one. Might take back if i can't find a reason to not justt get the s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having played both Series S and X I can say the X is worth waiting for. I have nothing negative to say when I compare it to the S. None of the crashing issues I had with the Series S. Games load much faster, play more smoothly and has about double the storage space (and no crashing every 10 minutes.) Definitely worth its investment if you play video games more than a few hours a week. I guess my only knock could be that storage space isnt externally expandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time buying this console and let me tell yall! This thing is powerfull and super fast !!! I feel like I have the power ! Definitely a huge difference compare to my Xbox one x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an Xbox.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device. Never had a bad experience with Xbox/microsoft. Honestly chose this one because it has a disc port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console I've owned!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skipped over the Xbox One last generation and strictly played PS4 and the Pro. But after seeing what Game pass had to offer, I pulled the trigger on the Series X. All I can say is this piece of hardware is fantastic! Whisper quiet fan, minimal heat output, and all the games I have tried runs at a buttery smooth 60fps. Also, with Game pass I will never run out of games to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass Starfield Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid console if you want to save money with Gamepass and want early trial access to EAs yearly sports offerings. Starfield is a huge plus although the game gets boring after the 30 hour mark. In terms of system design, it’s head and shoulders above the disgustingly large PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have my series X, I wish I could have had one sooner! Coming from a first-gen xbox one, this was definitely a jump up in quality. Download speeds are so much faster, everything loads within moments, and even the most basic games or apps run smoothly. No regrets, I love my Xbox Series X!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I could fall in love with Xbox. I got Xbox one X 1 TB. Great graphics, easy setup, much more comfortable remotes than PS and cheaper services by Microsoft and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was well please with it allows me to play the new game format and to play older games

    I would recommend this to a friend