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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36575 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 36,575 reviews
  • Rated 5 out of 5 stars

    Xbox is the best deal as of now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had so much fun in a console since the ps3. With the Xbox game pass, and the great controller design, games are so enjoyable and affordable to play. I got this Xbox on sale for black Friday at $50 off and received a $50 best buy gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the most powerful console out there. Got it for my grandson and he's loving it so far. I wish it had dropped in price by now, but such is life. Game Pass Ultimate is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should! It runs real quick! Perfect fit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Xbox series x

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the quick swap between games and the abilities of the Xbox. I literally use it for everything from gaming, streaming movies and shows to surfing the net. I strongly suggest the elite 2 controller upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system - 5 star if controller is improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. I have a ps5 as well, and bought this so i could play MSFS and needed another console for the other room anyways. I dont like that my logitech gpro x wireless headset doesnt work with the xbox. Had to purchase a new headset for compatibility, keep that in mind if you think you can just use any headset on xbox. My other gripe is the quality of the controller. Its cheap and plasticy, not to mention you have to use AA batteries. Instantly upgraded to the Elite series 2, which is a wonderful controller, but itll add $160 to your total cost. Other than that it does everything my PS5 does. I like the look of the xbox better, unless youre more into abstract modern art sculpture that is the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 4 years to get one of these Bad boys and I have not been disappointed at all. The games look amazing the loads are so fast...unless playing Warzone, but everyone waits on that game. I am happy that I only paid retail and didn't jump on a unit that was overpriced, plus I was able to purchase extended warranty. Hope I don't use it but I have it.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system that has fast load times and is capable of playing previous games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, a Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is phenomenal, not just for gaming, but for streaming, and watching movies as well. Now that I finally have one I must say that the performance is amazing. No more lag while playing online games and 4K movie playback is crazy good. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a year since I purchased & this XBOX is still working as if it was brand new, great quality, my boyfriend loves it and we use it constantly. It’s on every single day, never any issues or overheating. Ordering & picking up was easy with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kid is very happy with the new Xbox. The storage and clarity of the picture is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Roller Coaster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this Xbox was a roller coaster ride! I opened an email early Sunday, Nov. 22, to discover that I would be able to purchase this in-demand item. I was ecstatic as it was to be a Christmas gift for my grandson. I was told that the curbside pickup date would be the following Saturday, Nov. 28. On that Saturday, I checked hourly to determine when I could pick up the item. At 5:30ish pm, I received an email saying that it would not be available on that date and that if the item did not arrive by Dec. 4 or 5, BestBuy would cancel the order. I was crushed as I had not pursued other purchasing options during that week. The following morning, I received another email saying that the item was now available. Joy returned! I was able to pick up the item later that morning. The wait time at the curb was minimal. The item itself was easy to hook up and already has provided my grandson with many hours of pleasure, given that he has few other options during this pandemic for interacting with his peers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One x

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was packaged nicely and they had it ready for me when I got there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Bought it for my husband and he loves it. The only con right now I would say is the design of it. Because of how our entertainment center is we have this just sitting on the floor next to it because it's tall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a playstation and since I couldn't get one I thought I would try Xbox. I am not disappointed, The game pass feature is great as well. My only complaint is the amount of games available but I am sure there will be more in time.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, Fast gaming system, great graphics and smooth play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is the way to go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just STUNNING!!! The power and graphics is unreal. Being able to use the game pass to play games online. Just awesome. I wanted a 4k gaming console and its able to provide that for me. I would have preferred building a PC but with covid and getting the graphics card etc. It was much easier waiting for the Xbox to restock and purchase. Love the amount of storage. I probably downloaded 20 games with no issue. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads extremely fast! Graphics are amazing! Fast shipping. Was a big hit at Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series X: The console champ

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console with pc quality graphics and visuals beats out my old 1650 ti.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The console is great same old controller though

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it for very long but, I love it just the same unfortunately there are no exclusive titles for it at lunch but the console does what it supposed to do. Unfortunately they missed out on upgrading the controller if feels better, but they did not improve on any of the internals. Xbox missed out on a chance to make a great controller even better but they'll probably come out with some sort of premium controller later on and it will be three times the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gaming experience with this generation has been the best ever. I’m usually a pc gamer but I enjoyed myself on this system. Down sides are the storage since these days we are all digital and expansion cards are pricey.

    I would recommend this to a friend