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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36572 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 36,572 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great but not PC like yet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, however, most games can't fully optimize for it or take the time to. Often get 30FPS on games with good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox or PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Graphics are good. Loading times are insane. Fortunate to have both PS5 and Xbox series X. The honest truth, you cannot go wrong. If you like Xbox then get an Xbox. If you like PlayStation, then get a PlayStation. PlayStation may have better games right now but that will even out. The only real advantage I see for PlayStation is the new controller does make it seem more next gen than the Xbox. Either way you go, it’s a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X 1 TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received it as a birthday present and he is very happy with it. As a parent. Easy to set up and smaller size makes the desk look less cluttered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great opportunity to get it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device is in great demand and hard to find, as a member of Total Prottec I had the opportunity to buy it, it was worth buying this since it has many options to play, digital, disc or with the Game pass option, personally I think it's worth it worth the membership with xbox because there is a wide variety of games, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house got struck by lighting, lost several electronics including my sons Xbox. A year and half ago when they were hard to come by Best Buy came through. I had no idea they were still short in supply and Best Buy again was the only place that had it available quickly. As for the Xbox I assume it’s great considering the amount of time he plays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system for gamers who enjoy the console route as opposed to PC. Downloading and installing games is a breeze and I also had zero troubles transferring all my games/saved data (profiles etc) from my Xbox One X to the Series X with ZERO issues thanks to network file transfer. Overall I’m very happy and am excited to see the future of Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an xbox! Wow. Way better than ps2. Way better than xbox 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Happy Birthday and Christmas Present.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Microsoft Xbox for my son, who has been wanting one since it came out. OK, I said -- this is your Birthday and Christmas present. It was a deal for him. Now, all he does is express how all the detail in the graphics and the enemy coming out of so many places. He LOVES this Microsoft - Xbox. Now, we tell every to go to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on this beautiful machine. Who knew I'd be lucky enough to get one simply by walking in the store and asking if they had any in stock. I was beginning to give up hope that I would never get one in time before the restocks would sell out. I love it. Load times are incredibly fast and the graphics are insanely gorgeous. Can't wait to get started on Halo Infinite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional hardware!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful console hardware worth of every dollar. Runs perfect on my LG 65'' OLED with 4K@120Hz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, works great! Gaming has been great on this device and gamepass provides a lot of great games too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Next Gen Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An actual upgrade worth paying for. Performance is head and shoulders above the last gen. I personally haven't ran into any noise issues with the fan, as I've heard talked about elsewhere. Stronger performance can be had from a gaming PC that isn't much more expensive than a series x, but for those who want to stick with what they know or are more comfortable with, this is a wise investment. Couple it with game pass for even better value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Paul,

      We appreciate the kind words! We couldn't agree more, pairing Xbox Series X Console with Xbox Game Pass Ultimate is the best way to maximize your gaming experience. With optimized computing power and overall performance, you'll constantly find ways to be impressed by this next-generation console. Thank you for taking a few minutes from your day to share your thoughts with us. We're glad it was a good investment for you, and appreciate your recommendation!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBox!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Great as an emulator since its really just a basic gaming PC. Put it in Dev mode and customize to your hearts content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sons Birthday

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my son's birthday, and wow the smile on his face. He said its really great works good great pictures makes it a lot easier to play his games. I would Highly recommend everyone to purchase it. Also awesome customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, but lacks killer games.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad: How much you love this console heavily depends on what else you have. If you already have a competent PC with GTX 1080 Ti or better, then you don’t really need this. Pretty much anything you can play on Xbox can be played on PC. I would also argue the same if you have a PS5. The PS5 does most of what it does and then also plays a ton of high quality exclusives from both the PS4 and PS5 generations. The XSX’s extra 10% TFLOPS of graphics power over the PS5 hardly matters. The good: Now if the Xbox is going to be your ONLY gaming platform, then you’ll love it. It is the most powerful console ever, and has a long list of back-compat games going back several generations. Pair it with Game Pass Ultimate and you’ll have a large library of games to play without breaking the bank. It has a slightly larger SSD than the PS5 to hold a few more games. If VRR matters to you, you’ll find the feature here instead of the PS5. The console’s body is also IMO a lot better designed than the PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I’ve had it for many years and would have no issue buying again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new xbox and this one fits all of my needs. I havent had any problems with it and I've had it for a year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great hardware with great service in gamepass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this console. I find the UI to be slightly unintuitive, but in terms of gaming, the combination of xbox game pass, the store, and even the xbox gold offerings has reignited my love of console gaming (I usually game on PC). Now, I got out of my way to look for games on console and I try lots of new things due to game pass. I'm very happy with this purchase. I only wish more people could buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems does what I need it to do. Works like a charm, doesn’t take up much space. You can place it anywhere but a bit on the taller side performance is great having a hdr tv will really give you a crystal clear view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't crash, which is more than I can say for my PS5. Seriously though, this is an awesome system. Definitely an upgrade from the last gen. I mainly play Destiny 2 on here (don't judge me), so the main thing I notice is faster load times and better framerates. Controller is essentially the same, but a nice tactile feel on the trigger buttons. You might notice a smell of plastic burning the first couple of week, but that eventually goes away.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Remeloe,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're enjoying the fast load times and improved frame rates. We hope you continue to enjoy your upgrade!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft