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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36572 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 36,572 reviews
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and fast service and the convenience of local pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great system. Very fast and responsive. Games look great. Loading times are minimal. Game Pass is fantastic and allows you to experiment with a lot of games you otherwise wouldn't buy. The only downside right now is the lack of next-gen games. But I looked at it this way: I am going to buy this thing eventually, so why not buy it now and enjoy the beefier, speedier system in the meantime? I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think just buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade from the Xbox one because of how slow it can be online and let me tell you I’m never going back the speed of this thing can’t be compared to the old Xbox one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't over pay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't wanna buy it at first, how ever I'm glad i did. I love bow fast it loads xbox 360 games. It also resumes where i left off on the game. Shut it off, next day I turn it on and geg to my game in a matter of seconds. Sometimes it does not load but 95% of the time it works flawlessly. Graphics are amazing. 4k gaming is good. No complaints so far, I feel bad for all the ones over paying for this. I waited and was rewarded.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are so happy to hear that you are enjoying the Xbox Series X and its Quick Resume feature.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It’s life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where should I start? Performance? Amazing. GamePass? The best thing for gamers. How quiet it is? Far from jet engine. I got the pre-order for the Xbox and I havent had one problem with it. The amount of games that are coming out for it is amazing. If you’re reading reviews you’re either deciding if you should get an Xbox or PlayStation or buying this as a gift and In my opinion I’m saying buy the Xbox.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We truly appreciate the kind words! We couldn't be happier to hear you are enjoying your new Xbox Series X Console, and the next-generation gaming experience it hosts. There's truly no better way to game! We're happy you love it, and have found it to suit your needs as a modern gamer. Thank you for sharing your feedback! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Traded in girlfriend for My Xbox.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX series X The best and Excellent all around media center

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Best Xbox ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top tier console. Super fast load times, in n out of games blistering fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Still Has My Heart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding console. I’ve been a Playstation guy for the last three years, but I decided to take the jump back to Xbox and have no regrets. Countless games on Game Pass, easy UI. Hands down the better of the two systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming at the next level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to game online, get an Xbox! Graphics are outstanding. Processing speed is top notch. Best Buy had them in stock. Walked in and walked out in less than 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it fast, it works just as i expected it too with 0 problems for the past month since i bought it. Did have to buy extra storage card though just due to the amount of space you need for most games nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast but not mind blowing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Console overall. I can’t speak on the comparison to the PlayStation 5 but compared to the Xbox One the new console is much faster and the quality is phenomenal. My favorite feature would have to be quick resume as it allows you to pick up right where you left off in a matter of seconds. However at the price point I would have liked to see some additional features added to the home screen and controller

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBOXseriesX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming system. Graphics are amazing. Like being right in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness's

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovery system It was Christmas gift for my kids, they were very happy about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope this works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better graphics? Yes. Faster load times? Yes. If you are looking for more than that, then idk, maybe reconsider before dropping the big five hundo. I’m also sure there will be some issues and bugs coming with the release of these new consoles. Black ops Cold War constantly crashes on my series X and sometimes even shuts down my console completely. Although, I’m not sure if this is caused by a black ops Cold War issue or an issue with the Xbox series x itself. So at this point in time it would be unfair to judge the console based off of a bad experience with one game. BUT this does make me nervous as there will be more demanding games down the road. I just hope the series X can live up to Microsoft’s word and smoothly run these gorgeous games for us to enjoy. As a long time “Xbox guy”, I’m satisfied with my purchase overall. The console undeniably looks great and it’s a huge upgrade from my One S. Just keeping fingers crossed for what’s to come!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and get working. Makes gaming even more enjoyable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I was just cruising the app when I saw Best Buy has a series X. Had to wait 5 days for it but I actually got one. Have used an XBOX in a while the menu is taking a while to get used too. Love that it came with a TB of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend if in the market for a next gen console. Totally an upgrade from my xbox one x, everything just feels smoother and faster. The quick resume feature is a game changer, makes me want to play games ive never thought I'd be playing. Looks great on my 4K TV too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game. I love this game and I hope to play again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a Phenomenal purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having enjoyed my new Xbox for almost a month now I must say that the game pass was a smart idea on the part of Microsoft seeing how a small monthly subscription can allow us to play many titles that we would have otherwise needed to purchase separately. I have been really impressed with the detail of the graphics especially on my 4K monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To heck with the environment, I really like how fast this boots and get you to playing. The small incremental improvements on the controller is nice. Honestly, right after I got this unit I got hooked on No Man's Sky, which doesn't take advantage of the Series X features. So it's a little hard to speak to those. One thing I can confirm, at least running last generation games, this unit is much, much quieter than the XBox One.

    I would recommend this to a friend