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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36572 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 36,572 reviews
  • Rated 5 out of 5 stars

    Finally!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting forever to get this! Tried hundreds of times it feels like! One afternoon just went on the Best Buy app, said add to cart, then looking for inventory, add to cart again and had it! Awesome games, only been playing it for a couple days now. Graphics are amazing, 4k movies look awesome, sound through a receiver is pretty awesome also. Would definitely recommend if and when one becomes available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you were able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to come by, and we're thrilled you have acquired one for yourself. We're happy you are loving the next-generation gaming experience it hosts! Thank you for taking a few minutes to share your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Jack of all trades

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is everything i needed as an all in one home entertainment machine. Especially coming from an Xbox One. Great performance, decent UI and it can play 4k blu rays pretty well! Nice jack of all trades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly, I have been on the Xbox train my entire life, but I am very impressed with this system. I have had it for almost a month with no issues. Having a nicer 4k TV will definitely help you get everything out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pair this with GamePass!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this gaming console. I bought this and the PS5. I prefer the Xbox due to the value I get with GamePass. I have so many games to play. If you are a parent, I recommend going Xbox with GamePass to save you money in the long run as it is really the Netflix of gaming. Thank you Best Buy for securing me my console on launch day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Fun playing in 4k. Next-gen gaming. If you can secure one, don't hesitate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Ever!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned almost every Xbox that has ever been released. This is the King!!!. This console gives 4K 60fps HDR with Raytracing gaming at only $500, you can’t beat that! It’s fast, reliable, and graphically amazing. The console stays super cool and it’s soooooo quiet, I can’t even hear it. Even when playing the new call of duty black ops Cold War. This console looks amazing on my entertainment system and always catches guest attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is King of gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product pick this up for my gamer son and he couldn’t be happy with performance and overall capabilities. pair this with an elite gaming controller, and you are in business 10 out of 10 on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Finally Got It Right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated the Xbox One because of the inferior power, laggy UI, and horrible overall performance but the Series X completely redeems that failure. The raw power is nice but everything works the way it should, and even though there are no current Xbox exclusive games for this console generation, I have had a blast playing Xbox one and 360 games with the enhanced graphics and quick loading times. Definitely worth it for any Xbox fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Series X! The purchase experience and the product itself were great. Love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was looking for a PS5 and happen to get an Xbox instead. I wasn't sure if I was going to keep it but once I got it i felt like a kid again on Christmas so I kept it and I have not been disappointed. Graphics are great and the quick resume/quick start is a game changer. I also got the 1 year xbox live gold and upgraded it to gamepass ultimate for 1 dollar!! totally worth it!! Plus the backwards compatibility is great...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jav,

      Thanks for taking the time to share your thoughts on the Xbox Series X, we are happy to hear that you are satisfied with your purchase. We hope you continue to enjoy the graphics and quick resume feature.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love the graphics ,speed and ATMOS sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the total tech from Best Buy and the ability for the price match as the price went down!! Excellent service to accompany a great console! Love that I can place it sideways or vertical to fit in my cabinent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to buy if you don't have a $3,000 PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 3090 in my PC and I can say a good chunk of the games are really close to pc quality as you're going to get with a console and games like Red Dead Redemption 2 take about 10 seconds to load where it took almost 2 minutes on the previous console and it actually loads faster than my PC version because the nvme drive in the console is faster than anything you can currently Buy on the market for a PC......for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this game system. He enjoys that he can download games and use disks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    120hz and 1TB makes a difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible performance. We have a xbox 360, xbox one, i think one from 2 years ago was a xbox one x and now this xbox series x... each one has is a little better than the last. 1TB and 120hz refresh is soo nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran into issues with an Xbox Series X a few months back, bought from a different retailer. It kept crashing so I had to return it. I was reluctant to get a new one, but jumped on it when it went back up for sale at Best Buy. It's honestly been excellent so far. Love the features and works amazing with Game Pass. Can't really say anything bad about it now, it runs smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change to the series x you won’t regret it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is light years ahead of the old Xbox instantly brings you to new dashboard when you turn it on games load up instantly, and the wireless actually works really good even though I use hardwired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful console and easy to use. Only problem ive had with it is the intergrated card had a failure. Best buy helped as much as they could. Maybe microsoft will get it fixed and retunred quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience and Persistence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep the faith y'all, patience and persistence pays off. If you get this in your cart and it says it's unavailable at your local store, switch to another store for pickup and keep flipping back and forth until one of them sticks. It took me 15+minutes of waiting to just add it to the cart and then probably 10 more just cycling between stores for pick up so I could finish checking out. But I got it, and you can too!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. We are happy to hear you were able to get your hands on the Xbox Series X and we hope you enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I've had a PS5 for a while but I'm loving Xbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously this disc version is great, got it on sale. I hear Xbox is stopping production of the disc version which I find insane. I figured it would be good to have ask the last physical series of systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is the way to go for 4K console gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine. Looks like the monolith from 2001, thicker then most baes, but is much more shallow then her pervious version. After playing games in 4K 60 FPS and now some in 120fps, I’m like PS5!? What’s that? Only downside is the controller doesn’t have any cool updates like the DualSense 5 does. But with access to game pass and now cloud gaming, there is no comparison. Xbox Series X is the winner this gen!

    I would recommend this to a friend