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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 36,759 reviews
  • Rated 4 out of 5 stars

    Storage can get very costly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the console, Xbox One games look noticably better on internal or external storage and load faster if installed on the internal. UI is exactly the same as Xbox One so no learning a new setup. Super quiet, even when playing Series X games I don't hear a thing. Handles HDR better than the One X did. Two problems, #1. Storage: only a terabyte, which with series x games, fills fast. After that, you're only option for series x game storage is a $220 terabyte expansion. Xbox One games store and play on an external, Series X games only store on them so the internal space is at a premium and more is quite costly. #2. There aren't any games atm that show what it can really do. There are nice looking upgrades to last gen games but nothing yet built to harness the power this machine holds. Once that happens the console will really shine but the cost of storing those amazing experiences may bee too steep for some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console, smooth purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, was super easy to go in and purchase this, it was easy to setup and start playing video games on. Good console and plays modern games fairly well. The people in the store were extremely helpful in getting the item I wanted to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean... You already know. I have the same complaints you all have already heard - controller batteries, no audio for captures w/o additional software, etc. But overall, love the system, especially the size - much smaller footprint than predecessor. There are minor audio issues that sometimes present themselves when switching from one tv to another, but a power cycle typically resolves the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to be a gamer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything that they say it is. You will love it. Only takes a fraction of the time to load even the largest game files. It only has 1tb of storage on board so you will have to get an external hard drive. If you want to play games the way they were meant to play on this machine, you will uave to make sure that game is loaded and installed on the internal ssd. The problem is that most tvs won't be able to make use of the power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console lets me stream and play games in 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely capable in displaying quality graphics at a high refresh rate. Paired with an adequate monitor is a must. The 1 TB of storage goes by pretty quick but you can find cheap external hard drives. Controllers have don’t last very long about 6-8 months of daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Load Time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads up GTA very fast compared to my last console (Xbox one X). I’m very happy with fast load times. Only downside is 1TB hard drive since most games these days are anywhere from 50GB-150GB. Limits you to about 8-10 games to be stored on console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from an Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade over the original Xbox One I had. I’ve held off on getting and Xbox One X for 2 years knowing this release was just around the corner. Fantastic graphics and frame rate. I’m also a PC gamer so the Game Pass Ultimate is definitely worth it. It’s nice to finally be able to take advantage of my newer 4K TV that I was missing out with my Xbox One. Also hats off to BestBuy for smooth purchase transaction.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to have you as a loyal customer! Thank you for taking a few minutes out of your day to share your story with us. We're thrilled to learn you appreciate the optimized graphics capabilities and computing power your new Xbox Series X Console has to offer, and that you have built a system to truly take advantage of them. The cross-functionality of Xbox Game Pass is a very overlooked perk! Great to hear you are enjoying your favorite game titles, no matter the interface. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game play is very smooth and load times are so much faster than the xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Xbox Series X is a workhorse!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this console for all my entertainment needs now!! It is super fast and really quiet! I don’t have the 120 hz TV (just a 4K 60 hz TV), but the frame rates of the games I’ve played thus far have been silky smooth! Game pass is really amazing! Just need a new console exclusive soon! Hopefully Halo! Best of luck to people still trying to cop this console or any of the other next gen consoles, be patient you’ll get one soon!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, We're glad you are having silky smooth gameplay with your Xbox Series X and that you are enjoying your Xbox Game Pass subscription. Happy Gaming, Nelson
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xobox one x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to use as with most xbox products and has an easy set up guide. I mostly use it for watching TV because the anime sitea dont seem to come on smart tv apps. I dable with games here and there it works pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything we expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, lag is way down compared to our old xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as described. Arrived fairly quick. Console is amazing, great graphics and fast loading speeds

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Next gen is here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next gen system. Especially when you pair with 4k monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is best buy if you want buy something go to best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an Xbox fan for quite some time, Microsoft didn’t disappoint. Streaming, Gaming, etc…. Happy with my expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been awhile since I played games last system was Xbox 360. Had to get back into it and was lucky to get a pre order on the series x so far so good played Cold War last night super fun graphics looks great at 4K but I only have 60fps on my tv witch is not bad at all the pre down load feature helps out a lot so your not waiting around looking at a screen Xbox is small compact size and heavy little thing I’m happy think you will too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine. Sets up in a flash. The App is key for easy set up. Feels so smooth. HDR is incredible for upscaling games. Nice to have 800gb and purchasable expandable memory now. Obvious drawback are games. We need more. BUT the upscaling with game pass and HDR allows you to rediscover old games which is awesome.Playing the Xbox Series X with the Elite 2 controller and Arctis SteelSeries 9X is a transcendent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Next Gen Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to get this system and I got to say its really great. I was able to get a great deal on Xbox game pass so I have a large library of games I can play. Quick resume is really awesome as well. I disconnect my Xbox to switch rooms and all my resume from the last location I left it. While I'd say PS5 got better exclusive Xbox is on the come up with game pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for brothers birthday. Kid plays on it every day and has a way faster loading time than previous Xbox. Not really any noticeable frame drops

    I would recommend this to a friend