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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36699 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 36,699 reviews
  • Rated 5 out of 5 stars

    Series X review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE speed of quick resume is great to snap in and out of games. Catalog on gamepass keeps getting better and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FINALLY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for an Xbox series x since launch and I can’t believe I actually got it. The ssd increases loading times significantly and makes the gaming experience way more enjoyable. If you are getting this for the “4K 120hz” advertisement, make sure you get a 120hz display or greater or else you will not be able to physically see 120fps. Your tv will not be able to show those kind of performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True New Lane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Generation is here, welcome to a vibrant world brought to life by this machine. It’s User Friendly Interface is so inviting, you could just get caught up in the notifications alone, everything has a clear purpose. The games run near immaculate (I can’t & won’t speak for anyone else) both old & upgraded versions, load up times regardless of the version have been cut down; I’ve been lucky to own this since!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kero,

      We truly appreciate the kind words, and couldn't be happier to know you are enjoying the next-generation gaming experience your new Xbox Series X Console hosts. Whether it be the near-instant load times, accessible user interface, optimized computing power, or simply the whole package, we're thrilled you are taking full advantage of your systems capabilities. Thank you for sharing your thoughts with us! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an excellent buy! I can’t believe how much better it is than the series S. Well worth the money! And the trade in program is awesome as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandfather

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the gaming system… he couldn’t wait to play his games he got with it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it. First of all, I still can’t believe I actually got my hands on one despite all the scalpers hoarding the stock. Games aside, watching A movie in 4k 60hz UHD is an incredible experience! You can actually see the blemishes in the actor’s skin! The on screen movement, and the details, makes the action come alive. This is what watching movies at home is supposed to be like. Rival to the theater experience!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and a good deal. Ive owned every xbox and have loved them all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Xbox since OG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly for Forza and other exclusives like Halo. This thing is crazy fast. Boot up is maybe 1-2 seconds and turns on faster than my TV can. Graphics are amazing, also, just waiting on some 4k 120fps games to come out. Haven't played it that much tho as I'm a PlayStation guy but when I do I'm on it for hours. The reason for the 4 stars is because of setup. You need a Microsoft account, internet, and the Xbox app to setup. Pretty annoying when I couldn't log into my account and the Xbox wouldn't show the QR code the app was asking for which the app couldn't even scan when it did show up. Also kept getting connection problems when trying to change some settings which for some reason needs an internet connection. PS5 setup is much easier and you don't need internet to do anything settings related until you get to account settings. Very glad of this purchase and can't wait to setup a racing wheel and pedals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One you experience the speed of the SSD hard drive you wont want to go back. The near complete disappearance of load times and instant switch between games. Plus, everything just looks better. With backcompat for OG Xbox games, Xbox360, and XboxONE games, they all play better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it plays on it for hour's. Hard to find anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was GREAT and very fast! I told them what I needed and they told me that they would grab it for me and to wait in line to just pay for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Still Has My Heart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding console. I’ve been a Playstation guy for the last three years, but I decided to take the jump back to Xbox and have no regrets. Countless games on Game Pass, easy UI. Hands down the better of the two systems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work great. I am on it everyday for hours has not froze once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Much Better! Buy it Now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why we waited so long to upgrade our Xbox. This is so much better than the Xbox One! Absolutely Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A performance bargain!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen isn't all about graphics, it's the overall experience and performance. This system is so much faster than the previous gen. Games load in a snap and run at 60+ fps. When the old generation was shooting for 30 fps, this is quite a difference. I do wish it had more storage but you just can't beat the performance for the price! PC can't touch this for the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much when I got it in terms of difference to the xbox one but it sure did. I have been enjoying the console ok my off time and I would really recommend the game pass since its really beneficial since you don’t always need to download the games. I still would like for more storage since a lot of games are much bigger in size now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Xbox x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Xbox and I would purchase it again. I love that it is 4K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally after months of trying I got my little buddy. He’s soooo quiet, the load times are amazing and don’t get me started on the graphics. The future of gaming is here now and if you don’t have Game Pass Ultimate get it. I can’t remember the last time I actually bought a game and my library is so full I don’t have time to play everything. Talk about an awesome problem to have. Worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over-the-top device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, this is good for gaming. XBox Gamepass makes this an amazing platform. I think what some reviews are missing is that this is also a great media device. BDR playback if you're into that, but the Netflix, Hulu, Disney, Plex, etc experience is also really good on this. If you have YouTube TV or similar, this is the only device you'll need connected to your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very rarely impressed by technology, the xbox series x has impressed me. The fact the seris X plays old games and loads them so fast at amazing frame rates make playing the old games even more enjoyable. Cyberpunk is actually playable on this and its awesome to see older xbox one games getting series X updates to play better. Amazing buy I truly think Microsoft has decided to make their consoles about games again.

    I would recommend this to a friend