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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 36,574 reviews
  • Rated 5 out of 5 stars

    FINALLY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for an Xbox series x since launch and I can’t believe I actually got it. The ssd increases loading times significantly and makes the gaming experience way more enjoyable. If you are getting this for the “4K 120hz” advertisement, make sure you get a 120hz display or greater or else you will not be able to physically see 120fps. Your tv will not be able to show those kind of performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox Series X, works great! Works way faster then my xbox One did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True New Lane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Generation is here, welcome to a vibrant world brought to life by this machine. It’s User Friendly Interface is so inviting, you could just get caught up in the notifications alone, everything has a clear purpose. The games run near immaculate (I can’t & won’t speak for anyone else) both old & upgraded versions, load up times regardless of the version have been cut down; I’ve been lucky to own this since!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kero,

      We truly appreciate the kind words, and couldn't be happier to know you are enjoying the next-generation gaming experience your new Xbox Series X Console hosts. Whether it be the near-instant load times, accessible user interface, optimized computing power, or simply the whole package, we're thrilled you are taking full advantage of your systems capabilities. Thank you for sharing your thoughts with us! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and set up same day. Works well, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade imo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, major upgrade in performance over series S. Smoother frame rate makes a bigger improvement than I ever imagined. Loading times on my old games is crazy fast. Got a great sale around Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big boy toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I freaking love this thing. It was a chance buy when it was in stock and i have had a blast with game pass. There are so many new and old games available and the 4k 120FPS is killer. There is a lot of space but ive already maxed it out and got the expansion card that works flawlessly. Definitely appreciate the cross generation compatibility Microsoft is supporting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing I’ve never bought anything that works this well and is in the condition that it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Kids wont stop playing overcooked or mincraft. Recomend getting it with the game pass. Might buy another one for the wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it. First of all, I still can’t believe I actually got my hands on one despite all the scalpers hoarding the stock. Games aside, watching A movie in 4k 60hz UHD is an incredible experience! You can actually see the blemishes in the actor’s skin! The on screen movement, and the details, makes the action come alive. This is what watching movies at home is supposed to be like. Rival to the theater experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! Loading is fast, easy to use. Obviously many games available. XBOX does have a unique subscription service as well. Had to search what is what but im also fairly new to Xbox Would buy again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally after months of trying I got my little buddy. He’s soooo quiet, the load times are amazing and don’t get me started on the graphics. The future of gaming is here now and if you don’t have Game Pass Ultimate get it. I can’t remember the last time I actually bought a game and my library is so full I don’t have time to play everything. Talk about an awesome problem to have. Worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the series s and the graphics are way noticeable and better they look amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster load time , more space, beautiful picture! Can’t get enough of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Xbox since OG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly for Forza and other exclusives like Halo. This thing is crazy fast. Boot up is maybe 1-2 seconds and turns on faster than my TV can. Graphics are amazing, also, just waiting on some 4k 120fps games to come out. Haven't played it that much tho as I'm a PlayStation guy but when I do I'm on it for hours. The reason for the 4 stars is because of setup. You need a Microsoft account, internet, and the Xbox app to setup. Pretty annoying when I couldn't log into my account and the Xbox wouldn't show the QR code the app was asking for which the app couldn't even scan when it did show up. Also kept getting connection problems when trying to change some settings which for some reason needs an internet connection. PS5 setup is much easier and you don't need internet to do anything settings related until you get to account settings. Very glad of this purchase and can't wait to setup a racing wheel and pedals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Improved gaming graphics, speed & overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this console to play old xbox 360 games and to play the new xbox exclusives. Also Games Pass has a lot of good games. It's very easy to set up and it brought me back to my childhood when I used to play the Xbox 360. I am satisfied with me purchase and if you want It you should get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product! Outstanding Customer Service! Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Best Buy Tustin delivered great service. Good product and ease of purchase were the reasons why I always purchase from Best Buy. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster, better graphics, but expensive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Xbox One S to the Series X. The speed difference is tremendous. Graphics are better on the same television. At the end of 2021, I finally upgraded my television to a 4k with native 120mhz. This has made the graphics so lifelike! Only complaint is having to swallow the cost of the upgrade. Thankfully, these units do not upgrade as often as cell phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my son on xmas day with it to replace his Xbox one. Works great with no problems retrieving old data from previous games on old system. New design clears up space, and no issues with overheating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox = Xcellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game play and graphics. Went from Xbox One to this and it’s 100 times better.

    I would recommend this to a friend