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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 36,759 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with unique features. It is sturdy and well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super surprised how gaming on the series X would improve the whole experience. The speed of processing everything is awesome and some games have a much improved quality and look when played on this console, compared to the Xbox One S. Highly recommend grabbing this console if you can find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to setup and operate. Just as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack of all trades

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is everything i needed as an all in one home entertainment machine. Especially coming from an Xbox One. Great performance, decent UI and it can play 4k blu rays pretty well! Nice jack of all trades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the graphics ,speed and ATMOS sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the total tech from Best Buy and the ability for the price match as the price went down!! Excellent service to accompany a great console! Love that I can place it sideways or vertical to fit in my cabinent!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for Christmas for my husband it’s quick and compact too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my One S. Love it. 4K!! Let me bring over my digital library as well!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft nails it - again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft nailed it! This console is FAST! From the time when you power it up to when you're on the dashboard and able to load a game is 4-5 seconds. Games load fast - a very noticeable improvement from the previous generation and switching between them is quick. The console is quiet and definitely feels more refined than the previous console. Very impressed and I'm loving this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Xbox yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so lucky to get this when it first came out. Love my Xbox, I like that it looks like a fridge because we make jokes about it, and honestly it’s way more convenient like this. I have much more space on my table for other things since the Xbox is vertical now and has a smaller footprint. A year later and it still works perfectly, it’s awesome! I love the disc tray

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe a tad too early for next gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox since the Xbox 360. Overall the system is solid. The quick resume feature is good. The controller is comfortable. The phone app is good. The games when fully optimized to take advantage of the system looks and plays really good on a 4K tv. Gamepass is decent. For the negatives, there are not many titles that Take full advantage of the series x. I find myself playing the old games that I didn’t play because I didn’t have a Xbox one. I do get crashes sometimes. I hate the confusing name convention on the games. You could pick up the wrong game and it won’t take advantage of the Xbox series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got a Series X with Best Buy as I refuse to support scalpers. I love the new controller d-pad. The new hard drive loads my games up so fast also which is great. I also like that Microsoft lets you use older accessories so I didn’t have to buy a new remote or controller as I already had these from last gen. Get one when you can and you won’t regret it. Just don’t buy them from scalpers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fried my Xbox One and decided to upgrade to the latest and greatest. All my Xbox One games play with no issues. I have enjoyed my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade & over the past couple years these have been hard to find in supply. Worth the wait, though. It would be nice to have more internal storage & not rely on an external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glued to it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought myself this bc I get bored a lot. I don’t even play video games or watch tv. Now I’m glued to this thing. Probably not the best when I’m trying to get things done. But I’m obsessed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiny and new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Starfield bundle. So far so good. Love the feel of the controllers, updated graphics, and modern gameplay. Also like that this is backwards compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is sleek and performs awesomely (at half the cost of a pc). Only complaint is having to buy batteries for the controller or a separately sold rechargeable battery pack. Sony had built in batteries two generations back. Just saying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is King of gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product pick this up for my gamer son and he couldn’t be happy with performance and overall capabilities. pair this with an elite gaming controller, and you are in business 10 out of 10 on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console and definitely worth the money if you have a 4k 120 hertz tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Xbox. Enough said. Kids loving it and so do I!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is awesome!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my son this for his birthday. Easy to set up and he has loved playing halo and Fortnite with his friends!!

    I would recommend this to a friend