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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36572 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 36,572 reviews
  • Rated 5 out of 5 stars

    Fantastic system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic video game system! With Xbox game pass you have access to 100's of game straight away. Only need to add some external storage to make that more viable as 1 TB is not nearly enough!!! You can add an external SSD but that will only allow for non series X games to be put on it. For extra series x games storage you need to pay ~$200 to get proprietary external memory. That is kind of a garbage thing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how much faster it is. now on to bigger things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a gamer since I was kid and I’m 60 and I have owned play stations Nintendo and so on and this is the console and takes console gaming to the next level Graphics A+++ and Dolby sound you can’t beat it !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best Console this Gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with console. Words can’t even explain how much I enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect game console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had an Xbox since the original. I really love the improvements they made over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my boyfriend for Christmas and he loves it! I still have an XBox series one S, and he’s upgrading from a One X. It definitely performs best on a 4K capable monitor. We both found the new design to be a little bulky/awkward, but the console runs well and the graphics are super sharp. Glad to finally have gotten my hands on one, the pickup process at Best Buy was smooth as ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xb series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series is great, I love it. I have been playing on the xb one which is great and all but what makes the series x stand out is how much faster the loads are, the quick jump back into a game. If your someone one like me who is a person whose time is money than you will understand that every second counts. Also graphics are cleaner just an over all better experience. I give it an A+

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words! We couldn't be happier to hear you've noticed all of the major performance and design upgrades we've made in your new Xbox Series X Console. It's a real beast of a gaming machine! We're thrilled you are enjoying your time with it. Thank you for sharing your experience with the community! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok imma start off by saying I didnt need to rush to get this system because obviously it doesnt have any exclusives out but I learned to love this console as soon as I got it. The loading is ridiculous! Upscaling xbox one games looks amazing gears of war 5 runs 120 frames and its smooth as butter. You load into the lobby about a good 15-20 before everyone else that's on xbox one. I love it so far super quiet also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Series X so far. It was easy to setup and use out of the box and transferred everything over from my One X effortlessly. The system is heavy and appears to be well ventilated but runs quietly. I had to sit mine on its side due to the size but it fits nicely on my TV stand shelf. It is not much wider (on its side) than the One X but is taller when horizontal. Game Pass is also an incredible value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend buying it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both ps5 and the Xbox and i enjoy both just the same. If you are a dye hard Xbox fan you aren’t going to have any complaints about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xciting.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this is my first time really getting back in to the Microsoft gaming eco system. I am very impressed. I put over 100 hours in to the new Assassins Creed on this and just wow. I suggest getting a TV that will allow you to take advantage of all the incredible features. I was using a few years old 4K Vizio TV. It look great but a week later I wend for an LG OLED. Total game changer when paired with this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your thoughts with us on the Xbox Series X. We are so happy that you are enjoying it and all of its awesome features, and we hope that you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Looong Time Gamer, Happy With This Console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a consoler-owner since the mid 80's and have owned the majority of the consoles since then. Having owned my Xbox X for around a year now, I'm very satisfied with this console. The controllers, the interface, and the performance of the console are all excellent. In terms of games, I miss not having certain PS-only games like Last of Us and some of the Final Fantasy games, but ultimately having the Bethesda games and now potential Activision exclusives, I feel more strongly than ever that I made the right decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever being wating for this release and finally i have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift for my fiance for christmas and Best buy had the best price I had seen. I was not spending 700-800 dollars for a bundle with disc games when all the games are bought now online. Im excited to give this to him with the headset and second remote I just purchased now that they are on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X, great gaming console, great community, great graphics and performance, the controller has great battery life, i would rather battery every two weeks than competitor 2-4 hours on a charge,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great next gen console, will last me a while

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both Series X and PS5, I prefer the Series X over the PS5. Both are great next gen console but Xbox delivers a better experience. - The menu is snappy, easy and more intuitive to navigate - Game launch insanely quick - Have not experience any freezes or game crashes (PS5 crashed on me a few times in various games) - Doesn't sound like a jet taking off anymore (noise level are acceptable)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you are enjoying the next-generation gaming experience your new Xbox Series X Console hosts! Whether it be the improved user interface, near-instant load times, or the reliability of its optimized computing power, we're excited to know you have found it to your liking. Thank you for taking some time to outline your feedback for us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    God i love Xbox❤️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with amazing high 4k graphics. I use it for almost everything from streaming, gaming to even office work. Overall Xbox is the best and beats out Sony in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I upgraded.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Upgraded from the Xbox one because I wanted a faster ping. So far there has been very little lag and I have no complaints. I’m not sure if any other Xbox did this but I also love the quick resume option for games. Not necessary but a cool feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to live the Xbox because of Forza Horizon, now I had to add Flight Simulator to the list! I'm a fan of Xbox since the 360 (I'm sorry, the original Xbox was not what I would except from a video game console)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it's basically plug and play. Easy to set up. Easy to use.

    I would recommend this to a friend