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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 36,574 reviews
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast and consistently excellent performance. Does not overheat if well-ventilated, and pretty quiet overall. 1TB of storage admittedly feels sub-optimal as file sizes grow, and as the storage expansion remains expensive. Huge upgrade over original XBox One, but I did not own any of the iterative updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, much faster then then the Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic and worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Menus and navigation the same and even faster. Only downside is that there is no functionality to turn it on when the tv turns on. This used to happen with my old Xbox One X but doesn't work on the Series X for w/e reason. Also shout out to Best Buy for getting it to me. Was on other sites and said wouldn't be shipped till May or June. Best Buy got it to me within 1 week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and customer service at the store. They even looked for the best deal and guided me through the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hardware, takes a while to get set up well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it if you can. It's good hardware and when developers finally start dropping games optimized for the platform it's going to be amazing. One gripe. Setting up some of the streaming apps is very confusing. Xbox asked what things I wanted to install during setup, great, however at some places in the UI clicking on what looked like the Netflix app just prompted me to install it. That bit was a bit painful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandchildren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually, other than the fact that I kept waking up all night to try the "website button for X box availability" on the indicated day, I was very pleasantly surprised at the efficiency and ease of the transaction; I had been advised to have a Best Buy account prior to logging on to purchase my X box, so that also was very helpful I received frequent and clear email and text communication from BB as well

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great console very fast and graphics are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally upgraded from my XBOX ONE X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally pulled the plug and upgraded from my XBOX ONE X. Good deal is was $50 off the regular price, plus I got a $50 BB gift card!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saved his money to buy the new Xbox. We ordered it online from Best Buy and it was ready within two hours for pick up. The system works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Expensive Xbox is better. Cheap version no go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to the PS4 and earlier, so the control is a bit different. But, it's a great machine and loads every super quickly. No glitches or other issues. Glad to have it because Microsoft owns all the good game companies now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup. Very fast on startup process. Load times definitely improved. No problems at all with this console. Xbox one hub transitioned over to the xbox series x hub before the series x came out, making the transition over to this system the same only with faster response time. The console is very quiet. Definitely buy an elite 2 controller as the quality is much better than the original controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ronnie,

      We're happy to hear you had a quick and easy setup and things are running smoothly. We hope you continue to enjoy the speed of your Xbox Series X. Thanks for sharing your experience!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this for over a year now and it has been the best console I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    God buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a better console for gaming 120 hz its realy nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a gift, wanted to make sure I got one for Christmas. works great ,very happy with purchase did not even leave the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an Xbox 360 quite a while back and Xbox has definitely improved over that time. The controller has a great feel. The gameplay is much more fluid and picture quality is amazing. I also like that you can remote play on your tablet, phone, etc. Definitely recommend if you want to play games in the Xbox ecosystem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system never had one problem with it smooth operating system it’s my go to getaway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spartan 117

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goated like always. Gamepass is where its at. Has so many games to play on pass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not switching but adding to..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a playstation man since the PS1 came out. I still have my PS5 but decided to give the xbox a shot. I was pleasantly surprised with the exception of the quality of the controller. Everything else, 5/5. Definetley recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, I use it everyday and I enjoy it so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back on Xbox.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t played Xbox in a long time and finally decided to get a new one. I like the look of the box and it’s a powerful machine. Great graphics on the games and I can play all my older 360 games still.

    I would recommend this to a friend