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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 36,574 reviews
  • Rated 4 out of 5 stars

    Xbox fanboys gonna be dying to get this!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not gonna lie I have always been a playstation guy so not having any PS exclusives to play left me disappointed since it is much harder to get your hands on a PS5 vs an Xbox One. But all in all the value you get for $500 vs trying to build a pc for that price is insane! The benefit of the Xbox over the PS5 is that it offers 1440p gaming at 120hz also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A whole two years later and still works like new ofc, Not to mention i got them when it was a shortage. Only thing is the controller that came with it eventually developed stick drift out of nowhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome gameplay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console. It’s a nice upgrade from the One X that I still have and the fact that I can still use the old controllers is awesome. The only thing I did NOT like was that I had to be online to play the game pass games. I’ve been moving homes and I had it sitting there for a while cause for who knows what reason why it didn’t want to play my disc game. It kept asking to upgrade and download the whole game when I already had it installed. I didn’t have the wifi hooked up to download the game so the console was useless. Might have been user error but I’m not sure. Other than this, I play without any issues! I bought the expansion memory card. MUST HAVE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console on the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games i’ve played on this console have been multiple times more enjoyable then the last generation, quciker load times, vast open worlds to explore, and many more features. It’s a great gift for christmas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy is garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ive ever had trying to buy something, delivery was suppose to be monday so left work early, then they changed the date to tuesday which i knew i wouldnt be able to be so i call and told them to change it to Wednesday they said ok but what do you know i get a text on Tuesday saying its being delivered, told him i was home and requested delivery to be Wednesday. He said hed make a note. I noticed that night i got an email saying they were canceling my order so i called support AGAIN and explained what happened and they said it would be delivered Wednesday so AGAIN i took work off early just to find out they cancled my order and there exact words when i called again were "sometimes it is what it is..." i literally couldnt make that up. Catch this, best part is i havent gotten a refund so im out $650 with no xbox and lost money from leaving work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Next gens pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I am a big fan of the remote play as I can let my wife or kids use the TV and grab my tablet and continue where I was without an issue. The only issue was when I received this item the Game Pass that came with it was marked as expired. This was a Microsoft issue was resolved in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Older but still great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being a few years old it is surprisingly faster than the Xbox One. I didnt think it would be that much faster but games load almost instantly. Gone are the days of the 5 to 10 minute loading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Next Gen Console Gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great console. I bought it on a whim when I was trying to get a PS5 but had an opportunity to get a XSX instead (I now have both). I play the XSX way more because Game Pass Ultimate is really like nothing else. Don't choose between XSX and PS5; they are so different, and both amazing, don't overlook this amazing console because the PS5 has good exclusives (at some point....)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is on another level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I having a lot of fun!! No complaints, works great and gamepass is a plus! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system load times are blazing fast high quality product I’m very impressed and satisfied with this new platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting my gaming one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox X series need I say more? Great product I’ve had Xbox products from the original to 360 the elite and now finally a x series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever Made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my first job and after my third paycheck I wanted to spoil myself and I bought a Xbox Series X It’s amazing and Best Buy has helped so much and having geek squad threw Best Buy Is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal speed and graphics. Glad to finally convince myself to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine ! Easy purchase buy online and same day pick up at store.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Love my xbox! Got it with the program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my wallet and needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console comes in handy when my PC games come out to be too expensive. This also has a plus of having the disc drive which nobody uses nowadays so physical copies typically run cheaper than digital titles. Gamepass is a plus too and optimization for certain games vs windows lets me enjoy gaming without hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system superb graphics completely satisfied all around happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great once all the updates finished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time to update and pull all my games from my xbox One. Once it completed it is much faster and seems to have better graphics. Very happy i was able to use my existing controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for a year now & we've had no problems, it's been running really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox is my favorite of all the xboxes. It works the best. Most games are still online multiplayer playable between this one and older modles. And it runs better. Its just better.

    I would recommend this to a friend