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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 36,574 reviews
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for a year now & we've had no problems, it's been running really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it ASAP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this specifically for the new Halo game but it's not out yet. I had to try others but I will say that you will LOVE this console!!! It's PC level graphics and it's lightning fast! The lighting effects are like nothing I've ever seen before. Only this I'm not a fan of is the shape. I use it as a 4K Blu-ray player and it no longer fits snuggly in my entertainment center. I highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Amadeus,

      We are so happy to hear that you love and would recommend the Xbox Series X. We hope the speed and graphics continue to impress. Thank you for sharing your thoughts!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox X: The best gaming console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down Xbox X download speed is incredible. Uploaded speed is quick, however depending on wifi speeds may vary. But so far, I'm truly happy with this purchase. If you're a serious gamer this unit is for you! Game pass ultimate is a must have and this form factor. 5 stars all day everyday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy is garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ive ever had trying to buy something, delivery was suppose to be monday so left work early, then they changed the date to tuesday which i knew i wouldnt be able to be so i call and told them to change it to Wednesday they said ok but what do you know i get a text on Tuesday saying its being delivered, told him i was home and requested delivery to be Wednesday. He said hed make a note. I noticed that night i got an email saying they were canceling my order so i called support AGAIN and explained what happened and they said it would be delivered Wednesday so AGAIN i took work off early just to find out they cancled my order and there exact words when i called again were "sometimes it is what it is..." i literally couldnt make that up. Catch this, best part is i havent gotten a refund so im out $650 with no xbox and lost money from leaving work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think people use this for playing games, I’m not sure. It works great as a little table though. You can fit a couple of drinks on it while playing your PS5. It’s also good for kicking when your mad at the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x 1tb

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Huge upgrade from my previous model. Runs smooth and performs as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great, however I'd more like to comment on the experience picking it up. I ordered online over black Friday and the process was seamless and all the workers I interacted with were very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best counsel on the market havent had a singel problem with it / game pass is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it early and set it up. The setup process took a little while and updating my previous gen games but the processor speeds are much better. Loading screens go by much quicker. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet stuff!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sauce, like buttered bread. Perfect! Would buy again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X with the right TV is awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XSX has been reliable and quiet after regular use. No problems with software or hardware. Fairly infrequently games might crash. Really can show it's potential when paired with the right TV for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooooooooooo much faster than my last one. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is worth the jump

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet. 4K really makes a difference. Loads times are faster. Plus, I didn't realize the different animations and things that were missing when I played the older Xbox One versions of games. For example, Madden 23 plays a lot different on Series X VS Xbox One. Make the upgrade if you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the product. Shipping issues caused a few days delay but the actual product itself is perfectly serviceable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $500 is totally worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120fps is legit. Load times are greatly reduced . Games like Gears 5 and Borderlands 3 took a hot minute on my one x by comparison. Quick resume is also awesome. This thing just really blows the previous gen out of the water,. My only issue is when I try and record some clips on Gears 5, the gameplay is blacked out. Other than that, this is just an amazing piece of hardware. Especially for this price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's A Beast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from the unboxing to the first use was fantastic. Its so much faster and smoother and higher res than the Xbox One and it looks like there are a lot of exclusives on the way. The new controller made improvements in all the right places yet still feels very familiar. My only complaint is that the storage is already full due to the backwards compatibility and how many games I already have.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kyle,

      We are thrilled to hear that you are enjoying the upgrade to the Xbox Series X and all of its awesome features. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Just a box that plays games

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Xbox not much going on here solid system even if Microsoft is gutting all of their AAA studios

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good unit. And with game pass this is a no Brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works like it's supposed to work. Obviously runs faster than the previous models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation console, hoping the next generation games are coming. AC Valhalla is fun and looks great but not many other games available with next level graphics. The whole system is much snappier and responsive than the outgoing console which is to be expected. It is a bummer that any optimized for series x games cannot be run off of a usb hard drive and only the internal drive/expansion card.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series X and its awesome features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft