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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 36,574 reviews
  • Rated 5 out of 5 stars

    Very happy to have found one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy that I was able to order the Xbox X 1 console online through Best Buy. I like that item works very well and runs super quietly. I can't even tell that I have it on. I do wish that the remote control could be charge by connecting it to an outlet or the console instead of using batteries. Other than that, I really enjoy using the Xbox 1. I highly recommend buying this product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Veronica,

      Thank you for taking the time to share your thoughts and for recommending the Xbox Series X. We are so happy that you are enjoying how quiet it is and all of its other awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works and runs exactly as we expected. The process of ordering online and picking it up when it was ready is so easy! We are very happy with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend the same time I bought a PS5. Excellent system. Was happy to buy through Best Buy, was offered a warranty and happily checked out. He is still playing this years later so it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this xbox. Glad I went with the x for additional space and the disc for movies. I only play randomly at night for 0.5 to 1 hr and it's a good stress relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and really great graphics. If you’re a true gamer you got to give this xbox a try. I came from their console competitor and I dont plan in going back any time soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, amazing ssd, quiet and functional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy crap is this thing fast. If you are playing warzone, i am now one of the first 10 people in the pre game shootout. If playing GTA5, i can be powered off to powered on and in game in under 45 seconds. Forza Horizon 4 menu times have not improved, but the game load time is easily 10x faster than my original xbox one (not x or s). everything looks incredible even though my tv can't handle 120hz

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey There,

      Thank you for sharing your experience with the Xbox Series X. We are happy that you are enjoying all of the features.

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched back to Xbox with this generation after about 5 years with my PS4. Very happy with that decision. UI is hands down better than Sony IMO. Although it looks like Sony made some nice improvements to the controller I still prefer the comfort and shape of the Xbox controllers. Quick resume is a great feature and the game pass is nice as well to relive some of the nostalgia of my childhood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the Xbox One S. This is night and day to that. Graphics are off the charts, download speeds are lightning fast, and this has so much more space. Definitely worth the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BB Card offer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price with total tec and BB credit card offered $50 gift card. Xbox are the same price everywhere so this good offer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Amazing System!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the 4K adaptation and raytracing, for some games, is not yet available. So I cannot use the Series X to its full potential, but the game system performs to my expectations otherwise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Series X is everything I hoped for and more. The only issue is now I need to get a newer TV to hit all the green checks for HDR options and 120Hz refresh rate. I can’t wait to see some games really utilize the hardware inside because all the games I’m currently playing aren’t new. I wanted to make sure I had the console in time for Battlefield 2042.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing unit i love the design and how much more storage space it has would highly recommend to any xbox system fans its worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it, Its definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Next-Gen system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the perfect next-gen console. It’s powerful, quiet, has a cool/unique look, plays 4K Blu-Rays and is highly backwards compatible. My only complaint would be with the controller, they shrunk it just a tiny bit and it’s not as comfortable as the Xbox One controller, but it’s still probably the best overall game controller out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to play and easy to navigate and price is good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing little machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this a lot more than my PS5, I'll tell you that much! Game Pass is such a remarkable deal with an endless amount of games to play. The backward compatibility is incredible, as well as auto HDR and VRR. The console itself just looks...rad. It had some weight to it and feels well made. The added texture the the controller makes for a nice grip. All in all...well worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thank you for taking some time to share your thoughts with us! We're excited to hear you are enjoying your new Xbox Series X Console, and the next-generation gaming experience it offers. The backwards compatibility feature is a real bonus! We're happy you agree, and that you've found everything from the improved grip texture to the overall design of the console to your liking. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it... worth it worth it worth it! This console has so much more power than the xbox one. You can do so much more in game than with the old console in the same games. And it processes so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micorsoft sponsor me!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micorsoft is still the best console to This date. I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamers dream

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs great no heat issues at all my only issue is they chose not to use wifi 6 for whatever reason. Gamepass really makes it worth it with a ton of free games to choose from even on cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best console ever. It is extremely fast, very quite and looks great. If your trying to decide between this and PS5 i would get this. I've tried both consoles. Xbox is a bit faster then the PS5, It has more memory and more RAM then the PlayStation. No reason you should pay the same price for a console that offers less then the Xbox. Also quick resume is awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Diego,

      We really appreciate the kind words! Thank you for taking a few minutes to outline your experience for us. The Quick Resume functionality of your new Xbox Series X Console is a true game-changer, and we're thrilled to hear you're taking advantage of it! We're proud of the package we have put together, and it sounds like you appreciate it as well. We're glad it was a good investment for you, and are happy to accept your title of "best console ever".

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft