Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 36,771 reviews
  • Rated 5 out of 5 stars

    Best Xbox Console Yet!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my xbox. I love the refresh rate and how fast it is overall. Sleek look compared to the PS5. Game Pass is 100% worth it and huge catalog of games. Nice job Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine a week after it came out, got super lucky and waited 8 hours on my pc just to buy, but gladly got it and its amazing, the only issues of gettinf launch consoles is that sometimes they have issues like my controllers disconnect and so does my seagate hard drive so I get kicked from games. Although that happens rarely and I do enjoy the console. Warranty is for a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having way too much fun with this console. Its so fast and smooth compared to previous Gen. I own ps5 this and switch and the games look smoother on xbox. Ps5 does have the library of games tho. But overall very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers to holiday savings

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the xbox one , Encourage anyone to upgrade because it worth the fast speeds of loading up a game , And smart delivery where games from previous generation get updated with a 60 Fps mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Microsoft and Best Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox ive owned i loved my Xbox one X but man does this machine get the job done i really do believe its comparable to some gaming pc's the ray tracing and smooth consistent frame rates are amazing definitely a game changer. Took me 2 weeks after launch to get one but im so happy i did and all thanks to best buy. Thanks Microsoft for making a great machine. And thanks again best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby Sitter in a Box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Christmas gift if you need a Work From Home babysitter. This kids have been annoying me for this since its launch. So I just let them have it before Christmas. Now I can focus on work and make that cash money to buy more Series X games for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X with the right TV is awesome

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XSX has been reliable and quiet after regular use. No problems with software or hardware. Fairly infrequently games might crash. Really can show it's potential when paired with the right TV for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to get one but got luck with one of the stock drops but well worth the wait as most next Gens are. Only thing that is a bit of a downer is the internal drive is still only 1TB some as my Xbox one would have been nice if they had put a bigger one in there as have to use internal drive if you want to get use of most of the Gen benefits i.e. quicker loading, graphics etc

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carl,

      We are thrilled that you are enjoying the Xbox Series X and its awesome features. Thank you for taking the time to share your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love love

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is the best i pove the quick conneft that allows me to connect multiple Xbox systems with my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my son loves it havent had any problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness's

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovery system It was Christmas gift for my kids, they were very happy about it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love it. Super easy to set up. Graphics are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it if you can !

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console ! This is the future of gaming. MS doesn’t even have to try to win the console wars at this point. Their infrastructure is what gives them all the advantage that they need. Sony will only ever dream of having that type of back end support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears the heat issue has been solved. The download speeds are impressive. Delivery was quick, setup was even quicker. The toughest decision is to figure out which games to keep on the device. 2 TB plug in lets you add more games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox, ive always wanted one as a kid. Being able to buy my very own was the best day ever. Its fast, the storage is great. Messing around with the setting to get the perfect picture is easy. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBOX

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Space saved and sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great once all the updates finished

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time to update and pull all my games from my xbox One. Once it completed it is much faster and seems to have better graphics. Very happy i was able to use my existing controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it early and set it up. The setup process took a little while and updating my previous gen games but the processor speeds are much better. Loading screens go by much quicker. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love the new Xbox. Easy to set up! Pretty sweet how you can lay the Xbox on its side.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xobox series x

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Wished I could just buy base console only.

    I would recommend this to a friend