Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36769 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 36,769 reviews
  • Rated 5 out of 5 stars

    X box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young people were very helpful to me and then when I went to the cashier the cashier picked out a nice one for me that had no wrinkles in the box or no marks because it was going as a present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Husband happy he has a new console. Bought it through a representative and glad he was able to help us do the price match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, great games, and at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Xbox, Great Staff!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great! The staff were amazing helping me get the right Xbox (was on the fence about the S and X) but they gave me the right one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A system designed with gamers in mind.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Great graphic. Your games automatically update saves from your previous system. Along with backwards compatibility, and Xbox Game Pass, you'll have a massive game library that will give you countless hours of entertainment. It also plays 4k blu ray. The design doesn't take up a lot of space, which is a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, fast, easy setup, amazing graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beast of a game system. No issues and is super quiet, upgraded from a xb one x to this and the difference in load times, graphics, and overall visual quality is night and day. When paired with game pass I have tons of game options, and a discounted price if I decide to buy the game or games. All my favorite games from xbox thru to the one look so much better. Deff no regrets

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to Xbox Series X. We're thrilled that you're enjoying its improvements in load speeds and graphics, and that you're a fan of Xbox Game Pass. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Really enjoying my new Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly its a fantastic upgrade to the older Xbox One S or the original Xbox One. Unless you have a really good 4K Gaming Monitor or TV, then this is not worth the upgrade as you will not truly experience all this console has to offer. That said, the quick resume is an awesome new feature. The Xbox Series X is really fast (even booting). The new Gen Controller is also fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Once hooked up to a 4K 120 refresh rate tv you will see the difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boyfriend has no complaints

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend really seems to like the Xbox he said it's easy to navigate and find things your looking for. The controller is good quality and well as the system itself. He says by far the best Xbox and the design isn't to bad either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing I’ve never bought anything that works this well and is in the condition that it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great on my desk with plenty of room to spare! The 1TB is able to store all my games and the graphics are beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the series x

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a xbox one x before upgrading to the series x. Definitely worth it. A bunch of old games have 60 fps boost. New games are series enhanced. Everything loads so much faster and the console is a good size for its power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kalebs review ×4

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a bot. Best buy is that good. Ive gotten so much from them and i will continue. Thats why youre seeing all my reviews!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and free delivery. My son is enjoying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect hand controller issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console was fantastic as expected however was a bit more buggy than my Xbox one when playing Fortnite. The sound seems to drop depending on who I am playing with and I need to restart the console. Otherwise it’s a great purchase. Especially now that Microsoft is going to allow Multiplayer games without the need to purchase gold access for multiplayer games. I gave it four stars because the controller that came with the Xbox series X had a faulty headphone plug that I have to wiggle constantly to keep the sound working. I think this is poor quality control. Given how difficult it is to get one of these I am not going to return it but I wish there was a way to get the hand controller fixed by itself? I am otherwise very happy with my purchase and would definitely buy another one if I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like thats it's not 8k and it freezes from time to time i have to restart the console and it would be nice if they would bring back the knickt system back out for people like me who has Phicycal challenges who r really can't play the game unless it's Phicycal challenge friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X does disappoint!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming experience. Great graphics, fast processor with tons of storage! Sharp looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to find it but finally I got one I was buying a game when I seen it I didn’t think about it twice bought now my ps5 is collecting dust Xbox is the best specially with gamepass you save a lot of. Money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. Awesome, new updates, good graphics. Extremely recommend.

    I would recommend this to a friend