Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36698 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 36,698 reviews
  • Rated 5 out of 5 stars

    Recommend it for sure

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love so much! 4K is the way! Definitely a step up from my old console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you are enjoying the 4K, next-generation gaming experience hosted by your new Xbox Series X Console! It's a true beast of a gaming machine, capable of handling all that the future has in store. We're excited you are enjoying your sessions with it! Thank you for taking a few minutes to share your thoughts with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the product. Shipping issues caused a few days delay but the actual product itself is perfectly serviceable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome! very good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent! super quick with load time. 4K w/ fps looks amazing! very happy with this purchase. needs more storage if you have large games. get an SSD internal drive (they're expensive though).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the fastest console I’ve ever owned. And the graphics are amazing compared to my last console. I rode that thing till the wheels fell off! So this one is a very nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it since day 1!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system!!! The multigame quick resume is so much more impactful than I ever imagined it would be. The load times are lightning fast compared to PC and the older consoles. The games look and play great. If you dont have GamePass I would highly recommend getting it, best bank for your buck by far!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sided with playstation forever then bought one of these on sale. After having a PC the last few years, this is the closest thing to it. Definitely the better console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference! I had the system for over a couple months and it's totally enhanced. I don't even my gameplay but also my access to entertainment apps, such as Netflix HBO max even my spectrum app. Well worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system, design is simple and very clever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic console.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, 20 years of backwards compatibility, Gamepass, support for a wide variety of peripherals, networks well with PCs, 4K Blu Ray playback. Not much else needs to be said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STILL, The Worlds Most Powerful Console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunate to pre-order for in store pick up on Nov 10th. Bought a LG GX 55'inch just to take advantage of the Series X full capabilities. I am not disappointed. The SSD, GPU, & CPU are incredible in 4K HDR 120hz while playing Ori and the Will of the Wisp as well as Gears 5. Only downside is launch exclusive 1st party games. But that will be coming in 2021 and beyond. Exciting times ahead.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with Xbox Series X! We're glad that you're enjoying its power and speed, especially when playing games in true 4K. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Really enjoying my new Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly its a fantastic upgrade to the older Xbox One S or the original Xbox One. Unless you have a really good 4K Gaming Monitor or TV, then this is not worth the upgrade as you will not truly experience all this console has to offer. That said, the quick resume is an awesome new feature. The Xbox Series X is really fast (even booting). The new Gen Controller is also fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sons christmas gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of his big gifts he has been wanting one for awhile now. Cant wait for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beast of a game system. No issues and is super quiet, upgraded from a xb one x to this and the difference in load times, graphics, and overall visual quality is night and day. When paired with game pass I have tons of game options, and a discounted price if I decide to buy the game or games. All my favorite games from xbox thru to the one look so much better. Deff no regrets

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to Xbox Series X. We're thrilled that you're enjoying its improvements in load speeds and graphics, and that you're a fan of Xbox Game Pass. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Incredible System

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the Xbox One S. This is night and day to that. Graphics are off the charts, download speeds are lightning fast, and this has so much more space. Definitely worth the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade over the last

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Xbox even though loading games take a while. It’s still better than my old system that couldn’t do anything at all.. it continue to give me problems so I upgraded. Can’t complain at this point at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it... worth it worth it worth it! This console has so much more power than the xbox one. You can do so much more in game than with the old console in the same games. And it processes so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mid-High End PC in incognito mode!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally in stock! I know many people will say that might as well get a PC! but this is small, and games quiet and beautifully. This also has the wife approval factor as there are certain room that it's hard to convince having a PC connected to the tv for gaming, at least one with this kind of performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Once hooked up to a 4K 120 refresh rate tv you will see the difference!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect hand controller issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console was fantastic as expected however was a bit more buggy than my Xbox one when playing Fortnite. The sound seems to drop depending on who I am playing with and I need to restart the console. Otherwise it’s a great purchase. Especially now that Microsoft is going to allow Multiplayer games without the need to purchase gold access for multiplayer games. I gave it four stars because the controller that came with the Xbox series X had a faulty headphone plug that I have to wiggle constantly to keep the sound working. I think this is poor quality control. Given how difficult it is to get one of these I am not going to return it but I wish there was a way to get the hand controller fixed by itself? I am otherwise very happy with my purchase and would definitely buy another one if I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system for sure

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jave been a Sony guy forever but knew i wanted an XBX especially after picking up my PS5. I bought this and have been playing stuff on Game Pass this while time. That is an amazing offering and is allowing to play all the Xbox games I missed. Also I didnt think it would be a huge deal but quick resume is an awesome feature that i wish the PS5 had.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to have you on Team Xbox, and couldn't be happier you've been enjoying the elevated gaming experience hosted by your new Xbox Series X Console. Pairing it with an Xbox Game Pass Ultimate subscription is the right move! There's simply no more powerful duo in all of gaming today, and we're thrilled you've found it to suit your needs. Thank you for sharing your story! We appreciate your feedback, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft