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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 36,574 reviews
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to get one but got luck with one of the stock drops but well worth the wait as most next Gens are. Only thing that is a bit of a downer is the internal drive is still only 1TB some as my Xbox one would have been nice if they had put a bigger one in there as have to use internal drive if you want to get use of most of the Gen benefits i.e. quicker loading, graphics etc

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carl,

      We are thrilled that you are enjoying the Xbox Series X and its awesome features. Thank you for taking the time to share your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Baby Sitter in a Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Christmas gift if you need a Work From Home babysitter. This kids have been annoying me for this since its launch. So I just let them have it before Christmas. Now I can focus on work and make that cash money to buy more Series X games for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Microsoft and Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox ive owned i loved my Xbox one X but man does this machine get the job done i really do believe its comparable to some gaming pc's the ray tracing and smooth consistent frame rates are amazing definitely a game changer. Took me 2 weeks after launch to get one but im so happy i did and all thanks to best buy. Thanks Microsoft for making a great machine. And thanks again best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it for sure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love so much! 4K is the way! Definitely a step up from my old console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you are enjoying the 4K, next-generation gaming experience hosted by your new Xbox Series X Console! It's a true beast of a gaming machine, capable of handling all that the future has in store. We're excited you are enjoying your sessions with it! Thank you for taking a few minutes to share your thoughts with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system, design is simple and very clever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg took me like 3 weeks of constantly following Twitter to get this Xbox. But so worth it. Load times are great and you have to get ultimate game pass. Games play great backwards compatibility is amazing. Only small issue is I wish the woulda put more into making a new controller like the ps5 did. On a plus side now free to play games don’t need Xbox live gold to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I instantly noticed the speed loading into game servers and online gameplay. Exacty what i bought it for. Satisfied and definitely an upgrade over my xbox 1 elite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Xbox series x ever made extremely fast games and app start in seconds the console don't over heat if you stream and play any game ECT I recommend this to all people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order process was simple. It was delivered the same days as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this system you cannot beat the fact that it comes with unlimited amount of games if you have the game pass and if you have a TV that supports HDMI 2.1 I'm telling you it's a must have I still I want the PlayStation 5 but definitely you have to have both because you can't compare the two technically I love the look of the Xbox series X it's definitely a must-have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system recommend upgrading tv to 2.1 eArc to unlock all the consoles potential. Whisper quiet no cooling issues noted. May need expansion card for more memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one x

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase. I like the design and how fast the new Xbox is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price, best value, best gaming! Best Buy is the best for electronics. I compared Black Friday prices and they were the lowest. I will always buy all our gaming consoles and gear from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both a PS5 and Xbox X and I would give the edge to the xbox. Better platform overall, more exclusive games, much more user friendly, and the console itself physically looks better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice console. Shipped very fast too. Mant games to play and choose from as well as using apps such as netflix hulu and max. Great for my gaming but also great for my family to use for tv and movies. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one, you won't regret it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to purchase a Series X. I traded in my Series S on this beast and don't regret it one bit. Noticed the difference as soon as I powered it up. Amazing and lightning fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Family XBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this model Xbox!! Our entire family has been playing on it. Graphics are amazing. We would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible gaming console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Xbox was the 360, so I have been away from true consoles for quite a bit. The Series X has been fantastic so far. Smooth gameplay, great graphics, powerful system all around. Just make sure you keep it somewhere with good airflow because it does get pretty hot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and snappy console. Very comfortable controller. The unit never gets loud. Xbox Game Pass is an excellent investment. Only detractor: It's a big console and won't fit into slim center consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. And still works good. Would recommend

    I would recommend this to a friend