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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36626 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 36,626 reviews
  • Rated 5 out of 5 stars

    Best Buy! Xbox one!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product at Best Buy and I can truly say I love it!! I’ve always been a gamer and this system has returned me to my gaming roots!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new xbox. Had this baby( xbox) for years a best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-gen Xbox is here!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the Xbox One X to Series X was a breeze - signed right in and was ready to go. Downloaded a couple games, and was in within a couple hours of pickup. My favorite part is the quick resume feature. Completely closing the game and turning off the console, I'm back in the game within 30 seconds of pressing the power button. Absolutely amazing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you had an easy transition period from your old setup to your new Xbox Series X Console, and have been loving the updated and upgraded features it hosts! The Quick Resume functionality is a major game-changer. We're thrilled you are enjoying the ability to jump right back into your game! Thank you for sharing your feedback with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ps5 and recently bought the series x for Star field alone. I was not disappointed. The game and system is amazing along with games pass I highly recommend this to anyone considering buying one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves his new series X. He’d been saving for it and loves its power, graphics and performance. His only gripe is the controller it came with he says isn’t the best, but otherwise it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too Xbox or not too Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, It definitely Xbox's as an Xbox should. This is the newest Xbox, I ordered a white vinyl cover for it so now my Xbox looks like a small Ice Box. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a one S to series x. Flawless so far. Pound for pound this thing can't be beat. For the price compared to a high end PC, I personally couldn't be happier with my series x. If your someone who's in between upgrading from your current gen to next gen, please jump at the bit and upgrade. Be patient, took me countless attempts to get this but man was it worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console. Came in quick and it just what I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics love it great gaming Bestbuy was easy to deal with will return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new standard for console gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I really add here that you don't already know? It's the Xbox Series X, the mecca of console gaming. I still prefer my PC for many games, but the Xbox Series X is great for family/group entertainment. It's also a must for sports gamers, which is why I bought it. The multimedia features are great as well. All in all, a fantastic value at $500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Loading Times and Easy 4K Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend and she loves it. The fast loading times and the ability to play new games in 4K and some games at 60 fps or greater has improved her gaming experience. Comes with a HDMI 2.1 cable in the box making it 4K/120 fps ready. Not as big as I was worried about and does not look out of place in a media console. New controller that it ships with is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX 1 TB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very big and heavy console system. It’s a fancy version of a desktop. It’s a power box of joy that will keep you entertained and an electric bill that will have a parent questioning if you have friends or not. Definitely would invest in one if you can find one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Series X is everything Microsoft promised. It's cool and quiet and plays everything my Xbox One did. The SSD really improves load times. The new controller feels familiar but with nicer textures and a better D-pad. There aren't any games you need the new Series X to play, but all your old games look and play a little better. It's more like getting a new gaming PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X does what it should and more.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic system. Purchased to play some titles that are exclusive to this and PC. The lifestyle features and instant return to games is a smooth addition to an already great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSX is the best console!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XSX can do it all! Games, movies, music and internet exploring is great. You can also plug i. your keyboard and mouse for supported games. Games are starting to release X/S updates like Gears 5, Destiny 2, Fortnite, etc. They’ve all been phenomenally with frames increasing. If you’re lucky enough to get this product you won’t regret your purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eric,

      The flexibility and functionality of your new Xbox Series X Console is almost limitless! No matter your chosen means of exploring the exciting world of next-generation gaming, your new system is there with the power and features you need most. We're happy you have been pleased with the performance and abilities of your purchase! Thank you for sharing your feedback with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Xbox I can play anytime turns on the console literally in one second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best console yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic console. i bought this a few months back and im extremely impressed. it loads games at least 100x faster then my decrepit Xbox one. if your thinking about getting this or the ps5, go with this, it is cheaper, and more powerful. plus the game pass, i see no competition. i would buy this console for double the price. 10/10 would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen! I could never find Series X in stock anywhere so now that Best Buy seemingly has a good stock of Xbox’s I can finally make Christmas worthwhile for the young siblings in my family!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of a video game console. The graphics are unreal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox does everything the Xbox One and One X does, but better. The interface is familiar but super fast, and Quick Resume is such a big quality of life improvement. So many old games look and or run better, and it is a joy to use. The controller is improved too, especially the d-pad, and it borrows some of the design ideas from the Elite, the best controller on the market.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      We're thrilled that you're enjoying the faster speed and new features of your Xbox Series X. It's great to hear that you're a fan of its updated wireless controller, too. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft