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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36701 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 36,701 reviews
  • Rated 5 out of 5 stars

    My Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and still running well it also has good video game graphics. I would recommend others getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, works great. Plays the games we want to play with barely a whisper. The controller still uses batteries and have had to replace after two weeks of moderate use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost excuses the hassle of actually getting one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from being near impossible to secure, the XBox Series X is fantastic, made all the better with Gamepass. The backward compatibility is really the thing that did it for me though, because it really does serve a replacememt for my previous Gen console since I don't have to have the older one on the same TV to play older games. This is how it should be!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you were able to get your hands on one, and thrilled you are enjoying the next-generation experience your new Xbox Series X Console hosts. Thank you for taking some time to share your thoughts with the community! The backwards compatibility is a huge perk, and we're excited you are taking full advantage. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and he loves it!! He is an Xbox kid for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster load time and Graphics a plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for couple years to make the jump. Biggest plus was the load time. Graphics are great yes but the load time is the part that makes me happy coming from an Xbox one s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So sexy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerhouse. Truly incredible load times. Everything runs better, faster. PUBG runs much smoother with increased framerates, and virtually no crashing at all. Even when it does crash, you're back in the game in less than 60 seconds. What a relief! Quick Resume is a game changer. Almost no reason to worry about saving games anymore. What a world we live in.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a world indeed! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be happier to hear you are enjoying the experience. Whether it be the enhanced graphics capabilities, optimized computing power, or simply the added Quick Resume functionality, we're thrilled you have found your new console to be a beneficial addition to your next-generation gaming setup. Thank you for sharing your thoughts with us, we appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    You won’t regret it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console. I am coming from and Xbox One X, I can say with certainty that this thing is unbelievably fast. Just moving around the menus and going between apps is so smooth and quick. The games look stunning and load so much quicker. Bundled with game pass this console is absolutely worth every penny. You will not regret it. I promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the Xbox series X is the best value Xbox and the fact that you could play at 4k with sometimes over 120fps is a great deal as it’s a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ps5 and recently bought the series x for Star field alone. I was not disappointed. The game and system is amazing along with games pass I highly recommend this to anyone considering buying one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has been amazing. The processing power has been fast and responsive. Games load up in seconds I can be in a lobby within moments. The only issue I have encounters which makes no sense to me is quick resume, let me explain. I play a of halo master chief collection, after gaming I set my xbox to rest but when I comeback the quick resume logo pops up like normal the game introduces me to the main menu extremely quick but once I attempt to get into online lobbies it won't let me. I get error codes and it keeps telling me to change my region etc. In conclusion I have to quit the app and restart it defeating the purpose of quick resume no? Other than that the console has been amazing. (does this to other games as well)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my boyfriend and he absolutely loves it, we also love to play games together as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the old xbox and was play mw2 with it and it wasnt running that great either , i finally said what the heck lets upgrade and got the new xbox series x this thing has made my gaming so much better and the graphics are insane. overall this is a great console .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from the Series S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my Series S to upgrade to the X. Noticeably fast load time on installed games!! The system is nice and quite even when running system taxing games. Couldn't be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves his new series X. He’d been saving for it and loves its power, graphics and performance. His only gripe is the controller it came with he says isn’t the best, but otherwise it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the speed of the console and space it has to play all of my games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is great, I absolutely love it. It’s quite a bit faster than my Xbox One X and the graphics are phenomenal. My only complaint, and to me it’s not that big of an issue, but when the Xbox installs discs, it can get kinda loud. It’s a noticeable difference from the previous generation Xbox, but if that’s my only gripe, then I think that I still bought a good product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted that you love your new Xbox Series X. It's great to hear that you're enjoying how much better games load and look, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect Family XBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this model Xbox!! Our entire family has been playing on it. Graphics are amazing. We would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the family

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the series X! Not only are the graphics great, the faster storage and quick resume make modern day gaming possible during short breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series is the one to get from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my PlayStation 5 just before my local Best Buy just happened to have a limited supply left of the Xbox Series X on hand. I honestly believe the Xbox is the better console and with the best support in the industry due to Microsoft's gaming pass. No need to buy a gaming PC because this console is an absolute BeasT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console Overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Series X is absolutely amazing. It's super fast and responsive, makes everything look better on a 4k TV, it's super easy to setup via the Xbox app. It's larger than I expected, but still fits nicely among the atmosphere. The quick resume feature lives up to its name, and I highly recommend it for anybody looking to upgrade their current Xbox experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are happy to hear that you're a fan and would recommend this console. We hope it continues to amaze!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft