Customer Ratings & Reviews

Very satsified with the way of purchasing and having it ordered online. Everything works fine on the console. I am truly happy with my purchase.

Microsoft improved a lot of things on this console that were not already improved on the Xbox One and even the One X. Gamesoad tremendously faster, and Series X optimized games are just beautiful! Make sure to give the console a good amount of breathing room as it can get pretty warm. Overall it's a great console, and I haven't experienced any negative things with it.

I was so impressed with this machine. I had an S already and this is such a huge upgrade from even that. It is so much fun. It works flawlessly between my TV and soundbar and looks so amazing.

Waited in line an hour and 45 minutes to snag my Xbox Series X. To reuse an overly used term, it’s awesome—portable, beautiful graphics, simple interface, an excellent complement to my gaming PC. Thought the Xbox was an “or” vs. a gaming PC, but it really is an “and”. Even though it wasn’t cheap at $500, it’s been well worth it.

I've been a life long Xbox user and the image quality on this thing is AMAZING ! Set up is easy and pair that with the Game Pass subscription you have basically unlimited entertainment

I was lucky enough to get one of these on launch day and I have to say it was worth the effort of endless clicking on the day they went on sale. The graphics are amazing and the unit itself actually looks good on the shelf. I can't wait for more games to be available but in the meantime I am getting it all set up and optimized with my existing entertainment system.

Hands down one of the best consoles every made by Microsoft. I have this with gamepass subscription and have had tons of new games to play. Controller feels great but needs a rechargeable battery inside. The one that is purchased separately is not very good. If nintendo can make a controller that last 40 hours on a single charge then Microsoft can too.

I highly recommend just for the game pass. To have access to so many free titles is great.

Work as expected! The sound system is great! The 4k and the controlling system good as well!

Works good for gaming and is also good for streaming.

Ridiculously fast, great value with gamepass. If you're looking for a next gen console for the whole family to enjoy, a powerful machine to play your favorite titles, or an entertainment center for the gamer at heart, this console is for you. The UI is easy to navigate, the system is nice and quiet, and with Game Pass ultimate the value is difficult to beat.

It’s a great improvement over the Xbox X even without a 120Hz TV. Games are smoother and loading times are quite a bit faster. The internal SSD makes a huge difference. I appreciate the option to purchase additional internal storage, but the price of the extra memory is steep. I’m excited to see how it performs on a 120Hz TV. Overall, this is a great upgrade.

Big fan! Move into a new place, top 2 priorities are 75" screen and new Xbox. Best Buy makes it easy with app purchases and in store pickup. Simple, easy, and great service with Best Buy Total membership.

Excellent... I got it day one... works great and 4K tv makes it better

Good excellent machine! Performs and an impressive speed, games are feeling more crisp and in tone with controller commands. Visual effects are more complex with detail especially with movement in gameplay.

I having a lot of fun!! No complaints, works great and gamepass is a plus! :)

I’m so glad that I was able to purchase this at launch. It’s definitely a step above the Xbox One. No exclusive titles at launch which is a disappointment but the potential of great first party games is there. Backwards compatibility is excellent, updated the feel and look of the game. This purchase will not disappoint anyone who is looking for a new gaming system.

The best gaming console on the market in terms of hardware. If you purchase Xbox Game Pass Ultimate for $15 monthly you will have access to a large game library that is updated with new additions regularly, as well as online multiplayer and Day One access to Microsoft first party titles. Only thing you will be missing is Sony exclusive games.

Great service and great item console was very excellent and controller worked great love this console and i would by this over and over again customer service was excellent as well

Best Buy employees were very nice and helpful, made me feel welcomed and taken care of.