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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 36,574 reviews
  • Rated 5 out of 5 stars

    Massive upgrade from one S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a one S for quite some time. Brings back xbox 360 feelings with the design. With the advantage of a gaming pc. It's definitely worth more than its listed for. Better than my 1800$ pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade from last generation consoles.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new generation consoles have came a long way. I still rather play PC but when I'm feeling lazy and want to lay in bed this is perfect. Also to take advantage of this TV you will need a TV with 120hz with 2.1 HDMI If you don,t have one you really cant take advantage of the system. 60hz look horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Console Gaming!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this online when they we're impossible to find. Love this xbox, I play games every day on it and its great at 1440p with 120hz on some games if you have a capable monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X is worth the extra money if you like having a variety of games and are really wanting the highest quality. The S is very similar but overall the X beats it in everything.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item great find during the Christmas season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the xbox, 1TB is not enough though so get the 2TB if possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far Pretty Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very fast and so far it handles all the games way better. I don't have a 4k TV with 120fps but the 30fps games can now run way smoother at 60fps. The load times are also way faster and the console doesn't get hot or make any noise at all. Once I get a better TV I expect it will only be even better. Definitely a next-gen console. You should definitely buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jean,

      Whether it be the near-instant load times, optimal operating speed and computing power, or simply the redesigned look and quiet running noise, we're thrilled to have met the next-generation mark with your new Xbox Series X Console. Thank you for taking a few minutes to share your experience with us! We appreciate your feedback, and are delighted to know you are enjoying your time with your new setup. We happily accept your recommendation, and are glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    You won’t regret it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console. I am coming from and Xbox One X, I can say with certainty that this thing is unbelievably fast. Just moving around the menus and going between apps is so smooth and quick. The games look stunning and load so much quicker. Bundled with game pass this console is absolutely worth every penny. You will not regret it. I promise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has been amazing. The processing power has been fast and responsive. Games load up in seconds I can be in a lobby within moments. The only issue I have encounters which makes no sense to me is quick resume, let me explain. I play a of halo master chief collection, after gaming I set my xbox to rest but when I comeback the quick resume logo pops up like normal the game introduces me to the main menu extremely quick but once I attempt to get into online lobbies it won't let me. I get error codes and it keeps telling me to change my region etc. In conclusion I have to quit the app and restart it defeating the purpose of quick resume no? Other than that the console has been amazing. (does this to other games as well)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Consule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and so do I it nicely made fits anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost excuses the hassle of actually getting one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from being near impossible to secure, the XBox Series X is fantastic, made all the better with Gamepass. The backward compatibility is really the thing that did it for me though, because it really does serve a replacememt for my previous Gen console since I don't have to have the older one on the same TV to play older games. This is how it should be!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you were able to get your hands on one, and thrilled you are enjoying the next-generation experience your new Xbox Series X Console hosts. Thank you for taking some time to share your thoughts with the community! The backwards compatibility is a huge perk, and we're excited you are taking full advantage. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to get one and loving it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device for my family! They love it and always have fun!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way better than the ps5, has 4k and 120 fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great excellent staff very kind and very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service received in Asheville store was great. In and out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So sexy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerhouse. Truly incredible load times. Everything runs better, faster. PUBG runs much smoother with increased framerates, and virtually no crashing at all. Even when it does crash, you're back in the game in less than 60 seconds. What a relief! Quick Resume is a game changer. Almost no reason to worry about saving games anymore. What a world we live in.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a world indeed! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be happier to hear you are enjoying the experience. Whether it be the enhanced graphics capabilities, optimized computing power, or simply the added Quick Resume functionality, we're thrilled you have found your new console to be a beneficial addition to your next-generation gaming setup. Thank you for sharing your thoughts with us, we appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Well Worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on my favorite console. It's fast, and the graphics are excellent. My Fortnite game is much better here than on my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console that we've started using not only for high-end AAA & indie games, but to stream as well because it provides the best-quality picture and format in a streaming box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my grandchildren play on it every day so far

    I would recommend this to a friend