Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36575 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 36,575 reviews
  • Rated 4 out of 5 stars

    Good overall

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has been amazing. The processing power has been fast and responsive. Games load up in seconds I can be in a lobby within moments. The only issue I have encounters which makes no sense to me is quick resume, let me explain. I play a of halo master chief collection, after gaming I set my xbox to rest but when I comeback the quick resume logo pops up like normal the game introduces me to the main menu extremely quick but once I attempt to get into online lobbies it won't let me. I get error codes and it keeps telling me to change my region etc. In conclusion I have to quit the app and restart it defeating the purpose of quick resume no? Other than that the console has been amazing. (does this to other games as well)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Console Gaming!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this online when they we're impossible to find. Love this xbox, I play games every day on it and its great at 1440p with 120hz on some games if you have a capable monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost excuses the hassle of actually getting one!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from being near impossible to secure, the XBox Series X is fantastic, made all the better with Gamepass. The backward compatibility is really the thing that did it for me though, because it really does serve a replacememt for my previous Gen console since I don't have to have the older one on the same TV to play older games. This is how it should be!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you were able to get your hands on one, and thrilled you are enjoying the next-generation experience your new Xbox Series X Console hosts. Thank you for taking some time to share your thoughts with the community! The backwards compatibility is a huge perk, and we're excited you are taking full advantage. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what an awesome console. The controller isn’t as great as PS5 but it’s good and the games look much better than Series S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X is worth the extra money if you like having a variety of games and are really wanting the highest quality. The S is very similar but overall the X beats it in everything.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to get one and loving it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding!! Games look and play incredible! Load screens are almost nonexistent. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves this, he plays his flight simulator on this .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way better than the ps5, has 4k and 120 fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast, worked really well and super satisfied. I just should’ve bought a storage device as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So sexy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerhouse. Truly incredible load times. Everything runs better, faster. PUBG runs much smoother with increased framerates, and virtually no crashing at all. Even when it does crash, you're back in the game in less than 60 seconds. What a relief! Quick Resume is a game changer. Almost no reason to worry about saving games anymore. What a world we live in.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a world indeed! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be happier to hear you are enjoying the experience. Whether it be the enhanced graphics capabilities, optimized computing power, or simply the added Quick Resume functionality, we're thrilled you have found your new console to be a beneficial addition to your next-generation gaming setup. Thank you for sharing your thoughts with us, we appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I recommend for a starter! I enjoy using this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the xbox, 1TB is not enough though so get the 2TB if possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Released So Far

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Backwards compatibility is smooth and game pass is an excellent deal. Only complaint would be that the controller is almost identical to the Xbox One’s. The face buttons can stick sometimes or not register and I was hoping for an improvement in that field, but it isn’t serious enough to impact my 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console that we've started using not only for high-end AAA & indie games, but to stream as well because it provides the best-quality picture and format in a streaming box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was in pretty grave shape, but the console itself works like new and is in fair shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on my favorite console. It's fast, and the graphics are excellent. My Fortnite game is much better here than on my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Consule

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and so do I it nicely made fits anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device for my family! They love it and always have fun!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Xbox made yet.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, and extremely glad I was able to buy one through Best Buy. I have gamepass ultimate, so I don't really even have to buy games anymore unless I feel like giving some support to the developer. Can't wait until more exclusives come out, but this console has been great with the features introduced so far, like FPS Boost and quick resume.

    I would recommend this to a friend