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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 36,574 reviews
  • Rated 5 out of 5 stars

    Must buy. Get it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet. Doesn’t get that hot compared to PS5. Controller feels great. Wish had better games but game pass was okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox One. Noticed a significant speed and loading difference and as well as improved graphics on Series X capable game. Recommend it if you can get a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works amazingly! Have been using it everyday since I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Released So Far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Backwards compatibility is smooth and game pass is an excellent deal. Only complaint would be that the controller is almost identical to the Xbox One’s. The face buttons can stick sometimes or not register and I was hoping for an improvement in that field, but it isn’t serious enough to impact my 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy had the best deal for the xbox. It was easy to purchase and delivered to my door promptly. Works great for gaming and everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Black Friday Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, pick up the same day. They gave a gift card for some reason and I got a triple A game for half the price. Console is absolutely amazing. Working better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox Console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best Xbox Consoles ever made, everything runs smoothly. Very Sharp and Clear Images. Very Satisfied. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Xbox made yet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, and extremely glad I was able to buy one through Best Buy. I have gamepass ultimate, so I don't really even have to buy games anymore unless I feel like giving some support to the developer. Can't wait until more exclusives come out, but this console has been great with the features introduced so far, like FPS Boost and quick resume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it everthing he expected better than xbox one we were using best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox I've played on yet. Run it s lot in the last 6 months and it hadnt slowed down a bit. Never crashed even with higher processing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve completed my console collection and it sins so much better than the Xbox one and it works so good with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console Overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Series X is absolutely amazing. It's super fast and responsive, makes everything look better on a 4k TV, it's super easy to setup via the Xbox app. It's larger than I expected, but still fits nicely among the atmosphere. The quick resume feature lives up to its name, and I highly recommend it for anybody looking to upgrade their current Xbox experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are happy to hear that you're a fan and would recommend this console. We hope it continues to amaze!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love my XBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my XBOX but the 1TB is not enough. Unless you only download small games. But other than that i love it. I used to always have the PS1,2,3,4 not the 5 instead i got the xbox series x and am not looking back. I might get the PS5 to play GOW but that’s all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox A++++

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is hands down the best gaming console to ever hit the market. The graphics of the PS5 are breath taking. You can see fine details and shadows and contrasts like never before on PlayStation products. The system is so FAST also! No long waits for a game to load up. The new controller is fantastic and really feels extremely high quality in the hands.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words! Thank you for taking some time to share your thoughts with us on your new Xbox Series X Console. From the optimized graphics, to improved operating speed and efficiency, we're proud of the package we have put together, and happy to hear you are truly enjoying your next-generation experience. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Xbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is great, I absolutely love it. It’s quite a bit faster than my Xbox One X and the graphics are phenomenal. My only complaint, and to me it’s not that big of an issue, but when the Xbox installs discs, it can get kinda loud. It’s a noticeable difference from the previous generation Xbox, but if that’s my only gripe, then I think that I still bought a good product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted that you love your new Xbox Series X. It's great to hear that you're enjoying how much better games load and look, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Customer Service at its best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new console. I cannot thank Best Buy enough for making this purchase so quick and convenient. I was sick the day I purchased the console. The Best Buy staff arranged for me to pick it up curbside. That was a first for me and certainly won’t be the last. Thanks Beat Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gaming System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X does not disappoint. The SSD is great. Fast load times. The storage expansion card slot was a nice touch. The only thing lacking is more internal storage.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing work bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent arrived safe and sound and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase and it performs like a dream best console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what our family wanted. Upgraded from Xbox one but can still play those games and plus great graphics on series x games. Setup was easy. Machine is bigger but no big deal.

    I would recommend this to a friend