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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 36,758 reviews
  • Rated 5 out of 5 stars

    Beautiful, speedy gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say that hasn't been said in other reviews? It's fast, easy to use, allows for beautiful gaming, and integrates nicely with the previous generation of Xboxes. I've really enjoyed playing games both new and old and love how fast they load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement console. In my opinion these are seriously overpriced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and graphics are way better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox!! Like everyone else mentioned it is heavier than the past models but not unbearable. I do like the option of sitting it vertical or horizontal. Other than that everything appearance wise is pretty standard. Buy a longer HDMI cord just in case your setup requires one. No complaints thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped on time and works perfectly 10/10 would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product 4K is amazing definitely worth it finally got it !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X and that it is 4K.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawlessly, noticeable difference over the S while I also dont have a fully 4k compatible tv yet. And with the xbox app already set up, using that with the set up process made it seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun gaming system and works to my expectations. I use it for gaming and watching television. The picture quality and clarity is great on my 1080p television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the PS5 and the XSX — I prefer to play most games on the Xbox just because it’s slightly more beefy in the specs department and games run a little more smooth without crashing. Both are solid systems tho. The Xbox has definitely learned a lot from last gen and didn’t make any mistakes this time around. Great system all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t given it to the kids yet, it’s going to be a Christmas present but it was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox x is great my boys are on it daily. The only thing they say is the controller that came with batteries die to fast. We have upgraded to wireless and a charging port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent we ordered this for our son and got it delivered the same day the week before Christmas. we are an Xbox household and this was our son's first non-hand-me-down system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox works perfect no problems no lag no scratches, dents, dings, etc. honestly with big purchases like this I'm the biggest skeptic but I'm impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox! Graphics are awesome, games load super fast. Not too many games out atm, but that'll change soon. The Xbox controller is the perfect size for 1st person shooters . Only complaint is that the Xbox D-pads are not very good. They aren't bad, per se, but for fighting games and side scrolling platformers, they aren't ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Gamer!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy gaming on my Xbox Series X. I was lucky enough to purchase my Xbox Series X just before Christmas 2020 since the X Series X is so difficult to find due to the low semi-conductor chip shortages. I've been gaming on my Xbox Series X for almost a year now and it is running flawlessly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive performance/storage upgrade. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what it says it is. Great machine, good price, and in stock when u wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! You can see a major difference in how it runs compared to the Xbox one that I had before and is most definitely worth the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Much anticipated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to land a preorder. Planned the day off from work, went to sleep early showed up at 6am got the curbside pickup.Did firmware update, logged in, watched Tactics trailer backed out and got a blank screen “ no signal “. Tried restarting different tv , hdmi, nothing. Took back to BB asked if they could please check it out before return since no stock obvious. They were awesome, tried on 3 different tvs still “no signal”. Got total refund but would really rather my XBOX. Totally bummed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above all, it is a awesome gaming machine. Microsoft went above and beyond making sure this console had awesome graphics, and great response with the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box best buy review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product from xbox. Best Buy what's wonderful with custom service. And any questions we had regarding this new gaming console was answered very professionally.

    I would recommend this to a friend