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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 36,759 reviews
  • Rated 5 out of 5 stars

    Better than the Playstation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great console! Xbox is definitely the way to go! Halo is a great game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy makes it easy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy and convenient!! Great console..what more can I say!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m in love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console I ever have in my life. I’ve been a gamer since I was 5 years old and I’m so glad I have finally put my hands on this precious console. I finally can play my games at 120hz, the console is really fast and quiet. Advice be patient and wait 1 year to get it, don’t buy from resellers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system and buying with XBOX ALL ACCESS is a no-brainer. While I can buy games I am finding the 1 TB hard drive good enough for my gaming needs using the online platform. I would buy it again this way and hope this type of program for the Xbox console is around for a long time. Great combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glade I upgraded, I have the white one but wanted more storage and able yo play CD games. The games and graphics are so much better. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great graphics. Controller feels lackluster.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox since the original version some 18 years ago. I've used the last generation Xbox a few times, but have always been a PS user. That said, I was very impressed with the graphics and performance of the Xbox Series X. It's very quiet during gameplay. Coming from the PS operating system, the menus and such were a bit cumbersome for me at first. If you're already an Xbox user, I doubt this will be an issue for you. For me though, it's taken a bit of getting used to where things are. The reason for 4 stars instead of 5 is that the controller feels cheap. My son has an Xbox One and the last generation controller, while physically the same to me, feels better than the XBX controller. Your mileage may vary.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome back to the Xbox family! We're thrilled that you're enjoying the performance and enhanced graphics capabilities of your new Xbox Series X. Thank you for sharing your thoughts and feedback; we hope you have fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's powerful and runs smooth. Along with game pass this is a good gaming experience. Just buy a additional rechargeable battery and replace the defaults one and then you are good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned every Xbox that has been released at some point and time in my life while also gaming on PC. The Xbox X has bridged the gap between console and PC gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now listen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox for the win. Compared to a ps5 I couldn’t tell you but your Xbox one controllers work with the series x, it’s not as big as a coffee table, an extra controller doesn’t cost as much as a game lol and ....xbox game pass. You get access to NEW releases with game pass. I have a ps4 and playstation doesn’t give you access to new release...just saying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console Gaming Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Next Generation of console gaming is here! Superior in all ways to the other new Xbox console, Xbox Series X trumps the Xbox Series S. True 4K gaming on many games. Super fast loading times. Unlike the ps5, this console is very space saving and a lot of power has been packed under the hood to bring the next generation alive. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're enjoying the speed, power, and compact size. We hope this consoles continues to meet all of your gaming needs!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Options saved the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little hard finding this right before Christmas anywhere else. I saw Best Buy had it 45 minutes away for pickup when many of the other stores were out. Bought it online and picked up when it was available. Worked out really well for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new XBox.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had an Xbox from the One generation. I had a PS4, and a trusty though now anemic PC. This system is really cool! GamePass is an awesome value and I am having a blast catching up on the Xbox catalog for of games. I will add some horsepower to my PCs gpu eventually but this is a fantastic bedroom rig and is getting me by just fine for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the gaming console I could not ask for a better device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Xbox is great... it is the same speed when you download the game but once it is downloaded the game comes up pretty fast; there is no sound coming from it when playing which is great and it looks good.... if you have an XBOX you might wait as there is no games but if you have a PS4 and want to get into the XBOX then this is highly suggested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I'm so glad I was able to get one! Super fast load times! Super quite and overall just great. Wish it had a bit bigger storage. My old segate 2tb works fine enough and works for the old and new games. Waiting on Microsoft and segate solid drive to be actually worth 200$. But till then everything else is great for the Xbox Series X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you were able to get your hands on one! From near-instant load times, to an optimized, yet quiet, computing system, we're proud of the package we have put together in your new Xbox Series X Console, and are happy to hear you are enjoying all of the benefits. While waiting for future tech, we think we can help with the storage issues you are currently facing. The link below hosts our collection of how-to guides and helpful tutorials on how to best manage your new setup. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/storage/manage-storage

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Where is the stock?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest addition and the flagship to Xbox is the Series X and they sell out FAST. If you're a gamer and I know you are because this is a gaming box, do yourself a solid and get this when it is in stock. The load times are faster than the last generation and the speed and quality improvements will only go up from here! 4K 60 and 4K 120FPS is coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Xbox, but Best Buy made my purchase very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen / cross gen greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System runs great and the process was straight forward. Much better experience the trying to purchase at bot-mart or other alternatives. System itself is similar to the one from what I hear (new to xbox) but insanely fast. Really will need more next gen games available before this can be put to the test, but love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything it was advertised to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is amazing in 4k. Just need a new TV to get the 120fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is the best console I have owned. Set up is easy and once you log in all your existing digital games are available to install. Games load extremely fast and playing a game like Destiny 2 on the Series X vs a Xbox One X is a night & day difference. Fast travelling in Assassin's Creed happens in seconds vs a minute on old hardware.

    I would recommend this to a friend