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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36573 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 36,573 reviews
  • Rated 5 out of 5 stars

    Tech Geek

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best to own the speed is amazing and you have plenty of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this over a month ago and have had zero issues and received great service from the staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X Is A Serious Powerhouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing console if you’re a person who tends to notice the difference of a 4K resolution with 60fps or some games with 120fps. Even turned already old games into feeling almost like new with features like FPS boost and Auto HDR, let alone all the Series X|S patched games as well for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for anyone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know this is the next best console right!!? If you wanna play the new ark ase or just about anything this console can run it smooooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best next generation system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no doubt the most powerful system on the planet. I love the new controllers and the design of the system. If you already owned any Xbox systems then you will already be familiar with the menus. The games are gorgeous especially if you have a 4K TV that has a 120hz refresh rate. If you have a 60 hz 4K TV then that’s normal and still looks fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system and buying with XBOX ALL ACCESS is a no-brainer. While I can buy games I am finding the 1 TB hard drive good enough for my gaming needs using the online platform. I would buy it again this way and hope this type of program for the Xbox console is around for a long time. Great combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my hisband and he absolutely loves it. He had the 360 and was due for an updated version. He is very pleased with the graphics and all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it, just need more storage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this console for a good 7 months now and its still working like a champ. I don't know how all these other people keep saying its been crashing. Maybe ps5 fan boys just trying to ruin the reputation of the xbox. The gaming graphics are really impressive even on older games which are enhanced. Best thing so far is how quiet it is. I'll forget its even on sometimes. I use streaming apps like netflix, hulu and hbo max and they works best on the console for me compared to the samsung q80t tv apps. The biggest downside for me would be the storage. With the upgraded graphics and file size of the games and updates you will need extra storage or you will be deleting and downloading over and over again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ricky,

      Thank you for taking a few minutes to walk us through your experience, we appreciate it! We know storage space can make or break a setup, and have created a helpful resource for our users to assist in creating the perfect environment. Below is a link to our collection of handy how-to guides and tutorials, designed to help configure your personal system. Find all you need to optimize and condense your space, here: https://support.xbox.com/en-US/help/hardware-network/storage/manage-storage

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Persistence pays off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can manage to pick up any of the most recent consoles at retail prices, do it. This thing is a beast. Wouldn't recommend anyone go out and pay resell, but if you can manage at retail, absolutely go for it. Game selection is expanding all the time, and I'm sure this coming holiday season has some big titles planned.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The future of next-generation gaming looks bright! And, you can be sure you are ready to take on the exciting twists and turns thanks to the optimized power and configuration of your new Xbox Series X Console. You said it, it's truly a beast of a gaming machine! We're thrilled you've been enjoying your time with it. Thank you for sharing your story! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBOXXING

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX ROCKS FOR EVER EVER EVER, NO COMPETITION AT ALL !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get ya one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox, treated me well! Use it for tv as well as gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent console choice I just wish it came with a bit more storage. Also make sure to buy some dust covers for it, takes in a lot of dust if not covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing dont expect nothing less

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service took me 3 minutes to get the xbox and go btw the box was in perfect condition not even a scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works well and is so much faster than the previous generation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ugly design beautiful performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console Microsoft has created by far. The design is a little bulky and bland but the performance is top notch. I have not seen anything come close to the beauty of the graphics on a console to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console. Very fast and responsive and 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the unit right after release date. Very fast and responsive and 4K 60fps never looked any better than this. Only thing is if you have a slow internet connection games can still take a long time to download so if you can I highly recommend you upgrade your internet speed if possible to get the most out of this console with super fast download speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a second series x console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a second series x for my home office. The console is solid and performs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a PlayStation guy, but I wanted to check this out for my downstairs tv and I have to say I love it the game pass is great, the only thing I have to say is that it takes forever to install game, with the PlayStation I thought 2 hours for some games took a long time my first game on the Xbox was finished downloading in 3 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next generation is finally here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is next generation, this system is very quiet, loads games very fast, and in 4K the games look spectacular. Customization on UI is great, and very speedy. Only thing that I’m not happy with is voice chat still is very buggy and sounds poor compared to Sony’s chat, in game and out. My system only gets warm when in a X optimize game, vents from the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my Xbox X I have played My mostly favorites games. And best buy have the best service

    I would recommend this to a friend