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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 36,758 reviews
  • Rated 5 out of 5 stars

    Great console especially for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the console quite some time ago when it was very hard to get because of all the botters, but with a little research on Best Buy online drop times I was able to secure one. The graphics and frames you can run games on it are pretty amazing considering the console is $500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A steal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth every penny. Coming from the “OG” Xbox one, I’m blown away with the loading times that are often 20% of what they used to be.. incredible graphics AND a silky smooth 60 frames. I had to fight tears twice on the first day at the beautiful sights as I was re-experiencing the magic of gaming all over again, felt like a kid again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hits the target for best console.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from an xbox one, this was nice! There are some settings you'll have to change to get your monitor to 120FPS if the console doesn't recognize that your monitor supports it immediately. As a call of duty player, this made a huge difference comparing Xbox one, Xbox one X, and PC. Originally playing on PC at like ~90-100FPS I would not play Cold war on Xbox one. Going to the Xbox series X was way better than the One or even PC at 90-100FPS. PC does have way more settings to configure though in game than the Xbox. Overall, I believe Microsoft probably hit the target with the best game console for this one. Personally I'm going to save money and get the S since most of my gaming will be on PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience using your new Xbox Series X. We're glad that you've seen a big boost in framerates and graphics quality playing games with it, too. We hope you continue to have fun gaming, whether it's on Xbox Series X, Xbox Series S, or Windows 10 PC.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox never disappoints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost got the series S but I wanted to hold off until I found series X available, glad I did. Paired with my 120hz tv the Xbox handles games very will and games are optimized to take advantage of the higher refresh rate as needed.overall a good valued system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox or ps5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues with it to this day have more fun on the Xbox then the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. The Xbox loads games a lot better than previous consoles for the Xbox. The game pass is really awesome to use to play games on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this immediately

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing I love this new version of the Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!! Everything has been great no problems so far. Ordering and pickup was super easy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best consume yet. Don’t believe the noise. If you can get an Xbox series x it is worth every penny. Game pass with it is a great deal. Also the upscaled games in your library and all that backward compatibility make it far better than ps5. You want to play ps only titles? Get a used ps 4 pro to go with this and you will have it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the console. True 4K and smooth 120 FPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to snag one of these before Christmas. Initially, I wasn't a huge fan of the cuboid design, but really once it's set up next to all the other entertainment equipment, it just blends in. The graphics are amazing and game play is smooth and immersive. I also love that it is backwards compatible with so many old games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kat,

      Thanks for sharing your thoughts on the Xbox Series X, we appreciate the feedback. We are glad you're enjoying the backward capability and graphics. We hope you have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great new system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, no issues, fast gaming and very sleek. Buying another for my nephew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Upgrade from my Xbox OneX and the 1TB drive is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game console. I spent a few hours online refreshing and finally got one!! My grandson was thrilled on Christmas morning. It is nice that the games from former game consoles can be transferred over to this new one. I also really appreciate being able to drive up to the store and having the purchase delivered to my car.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      A brand new Xbox Series X sounds like a wonderful gift for your grandson. We're glad that it was easy to pick up from Best Buy, and that he's enjoying it. Thank you for sharing your experience; we hope your grandson has a lot of fun with his new Xbox Series X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts in getting this console or getting the Xbox Series S, but after I have many disc games I still use from the 360 that are not on game pass. No regrets on getting this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Great price. Easy and fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Hardware, Good Software.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really happy with what the hardware is capable of, along with Microsoft’s efforts in making the software experience better too. The machine seldom under delivers and with features like Quick Resume, FPS Boost, and Auto HDR, you not only bring your library forward but it gets enhanced along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console I have owned it for about 7 months and I have had no issues would recommend if you think about buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since Microsoft came up with the Xbox 360 controller, I’ve been a fan of the Xbox controllers, and the new Xbox Wireless Controller is a neat evolution of its predecessor. Glance at the peripheral, and you’d be hard pressed to spot any major differences from the Xbox One controller, other than the addition of a ‘share’ button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made for a great gift, friend absolutely loves playing on it

    I would recommend this to a friend