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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 36,571 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox series x

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful console the best I’ve ever owned. It’s full power, 4k resolution at 120 FPS. 1TB is storage space! It’s a beast over a year of ownership & it runs like day one. It is the definition of a superior Machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game Pass is the Hero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system looks better in person. Its upright design is the more desirable look for this machine. The system does not have a true next gen game at launch. However, the Game Pass service is a blessing and a curse. You have so many options, I find myself "sampling " games like at a all you can eat buffet instead of truly digging in and letting myself fully immerse myself into one game at a time for an extended about of time. Once the novelty of Game Pass wears off, I believe I will calm down, take my time and dedicate hours into the content Microsoft has provided. The future looks bright and thats why I gave Series X 4 stars. I believe Game Passed saved the launch of the Series X. But I still recommend people to wait before "Jumping In".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft's Best Yet... obviously

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Graphics and speed are exactly as you would expect... Fabulous. I'm mainly a Halo guy, and so many more games to come out in the near future. I especially like how the membership now extends to CPUs, so I can enjoy them on multiple platforms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, few exclusives

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got some good play time out of it. All games run great and it's good for streaming apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just excellent. was able to just buy online and go pick it up. Pretty easy and the xbox rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The load times on the Series X are super quick. Game Pass is the best deal in gaming right now with many great games to play. The media functionality makes this one of the most-used items in my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this console! Easy to set up straight out of the box. Best Christmas ever! And I have to say Best Buy made purchasing this hard-to-get item easier than I thought it was going to be. Unlike other stores, with Best Buy once it was in your shopping cart the item was held and it gave plenty of time to enter your info and check out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming and streaming Netflix

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big gamer, but according to my son, he loves this Xbox Series X. In terms of graphics on gaming, it looks very impressive. I mainly use this for streaming Netflix and Disney+, and it looks really good. The only reason why I am deducting one star is because the graphics look a little dark compared to the PS4. The settings are exactly the same, but I'm not sure why it looks so dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fanstatic!!! 4k like a dream. Can’t complain. It’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elden Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was going to buy a PS5 but out of stock and ended up getting a X series. Still a great console playing Elding Ring over Balders Gate is still no bad decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Tech!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs better than anticipated. I had an old 2013 xbox one with an old 500 gb hardrive and the xbox series x is a splendid upgrade. The speed and the storage is just immaculate. Definitely recommend this to other people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot more power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X is a giant boost in power in comparison to the XB1X. Games look and play better on the series X when compared to the XB1X. It uses the same interface and all of the old apps work on the Series X right out the box. The new controller has the much needed share button and the console has blazing fast SSD. The Series X is backwards compatible and it plays all of your old games and if those games v Featured uncapped frame rates/dynamic resolution scaling then your in for a treat (4K/60fps). All in all it’s a good console it just lacks so much needed games to show off it’s capabilities.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying the upgrade to Xbox Series X. It's great to hear that you've seen how well games look and play on the system, including older Xbox games. Thank you for sharing your thoughts; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox one X

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it’s an Xbox X 1TB. There is nothing bad about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gamers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddos love it runs great and also has decent storage great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 360 to the Xbox Series X. Couldn’t have been a better decision. Download time and picture quality greatly increased. Easy setup. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Meets all my kids expectations. Also keeps them busy. Was an awesome gift for sure. The Best Buy team was excellent help in deciding on this gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XCITED WHAT IS IN THIS BO”X”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to see the look on my nephew’s face when he sees this is what is wrapped underneath the Christmas papers. I have the same device and it’s pretty darn cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from xbox S to series X amd can tell a huge difference between load speed and graphic before load speed was slow and graphic on 70' tv was ok. But huge difference super impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming system for son

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys his xbox. Quality is good. Quiet when running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox! Love the style of it compared to its counterpart. For the price the specs are great and has been running smooth for a years and a half now

    I would recommend this to a friend