Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36699 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 36,699 reviews
  • Rated 5 out of 5 stars

    XBOX LOVE

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great consule always reliable my daughter loves it would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade to my xbox s. improvement with graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have an existing Xbox library

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is a work horse compared to the original Xbox One. The interface remains the same but the load times are so fast. The machine can run hot, even when standing upright. Still has some kinks to work out from an interface perspective. Well worth owning if you want to play your existing Xbox library with a greater user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Tech!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs better than anticipated. I had an old 2013 xbox one with an old 500 gb hardrive and the xbox series x is a splendid upgrade. The speed and the storage is just immaculate. Definitely recommend this to other people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing dont expect nothing less

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service took me 3 minutes to get the xbox and go btw the box was in perfect condition not even a scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in store pick up within a few days and it’s been running great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X - MS nailed it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this. I thought my Xbox One (from launch in 2013) was good enough. Man was I wrong. This system feels like a whole new experience. So smooth, graphics are top-notch, and even the feel of the controller is better. Paired it with a Sony X900H - absolutely stunning picture. Looking forward to the upcoming games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you are enjoying your next-generation gaming experience! Thank you for sharing your thoughts with us, we really appreciate hearing them. Whether it be the superior graphics capabilities, optimized computing power, or even the improved design of the controller, we couldn't be happier to hear you are enjoying the package we have put together. To take things to the next level, try pairing your new console with Xbox Game Pass Ultimate! In doing so, you'll instantly have access to hundreds of player-favorite game titles from across all genres. Find all you need to know here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fast clear powerfully 4k good view nice very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good fun console, would buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good deal on this Xbox through Best Buy and I highly recommend buying it if you can get a good deal on it too the graphics look good and they stack up to the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, ordered online, went to the store when I received a text it was ready. Got home unpacked and had everything setup and downloaded. Online/playing in 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy did a great job with restocking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly one of my favorite consoles ive ever played, even without a lot of exclusives atm. Best Buy made it possible for me to purchase this when boys were everywhere due to their great management with restocking and made it easier for me to snag one. I would not have been able to have gotten this if I went on any other site.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Andre,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Did I just purchase a XBox Series X

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for making purchasing my next gen console an experience I will never forget. I had so much fun purchasing and picking up my XBox Series X from your store. Your staff was very pleasant and pick up was also super fast. Thanks to your staff my son will love his new XBox Series X for the holidays he has worked very hard for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing console, I used to be a Playstation player but the series x made me switch sides and the gamepass is a amazing deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x a must own system

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with this console. The setup was quick and easy. The game menus are seamless no hiccups with the cpu as was before with xbox one. This generation of console is what I've been waiting for. You will be in for a treat when you get this console. Plus gamepass is a must, don't buy one without it. Also quite and heat us no issue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joe,

      It's awesome to hear that you're impressed with your new Xbox Series X. Subscribing to Xbox Game Pass or Xbox Game Pass Ultimate to go with it is an excellent suggestion, too. Thank you for sharing your thoughts; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself and got the geek squad protection and best buy covered liquid damage under the warranty and i got a brand new console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my Xbox One. I looked at PS5 but I have a lot of Xbox games. This is way faster at loading than the old gen. #worthit Oh stock controllers are trash so if you don't already have a better one get a Razor or a Scuf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A happy customer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Xbox series X!! When I seen that Bestbuy had it in stock there was know question, I had to get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old xbox x stopped working. Decided that i would buy another one since the other one was past warranty. Buying from Best Buy always makes it easier to deal with warranty issues and claims.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hits the target for best console.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from an xbox one, this was nice! There are some settings you'll have to change to get your monitor to 120FPS if the console doesn't recognize that your monitor supports it immediately. As a call of duty player, this made a huge difference comparing Xbox one, Xbox one X, and PC. Originally playing on PC at like ~90-100FPS I would not play Cold war on Xbox one. Going to the Xbox series X was way better than the One or even PC at 90-100FPS. PC does have way more settings to configure though in game than the Xbox. Overall, I believe Microsoft probably hit the target with the best game console for this one. Personally I'm going to save money and get the S since most of my gaming will be on PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience using your new Xbox Series X. We're glad that you've seen a big boost in framerates and graphics quality playing games with it, too. We hope you continue to have fun gaming, whether it's on Xbox Series X, Xbox Series S, or Windows 10 PC.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    xobx

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works as intended, ever since I got I would never be less happy, I can now stay trapped in my room all day without having it overheat and run the games smoothly.

    I would recommend this to a friend