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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 36,574 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my xbox series x. I've owned many many consoles in my lifetime. Including the old single game pong ones that sears used to sell. Amazing how tech has come along. From atari, colecovision, nintendo, sega, xbox 360, xbox one x, ps4, this is easily my favorite console. And do yourself a favor and get gamepass.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chuck,

      Video games have come a long way, and we're excited to be a part of your next-generation experience! Thank you for taking some time to share your thoughts with us, we appreciate your insight. We're thrilled to hear you are enjoying your new Xbox Series X Console, and that you've paired with Xbox Game Pass Ultimate! It's truly the best duo out there, and we're glad you taking full advantage of both the depth of titles and your new console's optimized computing power. We're glad it has been a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it & it has almost been a year and it’s still working amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightning fast load times, fastest processing in a console. Xbox Series X is using the RDNA 2 architecture from AMD. While they thought that the PS5 was using RDNA2, that does not seem to be the case according to a Sony engineer and game developers. Why would you choose an inferior product. Smaller size is nice also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! It is fast and doesn't make any sound and the retro compatibility with the other consoles is something that I love.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plays all old games great, if only there were new

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays all of my Xbox One games great! They load much faster, and play smoother. It would've been nice if it came with 2TB of built-in storage. 1TB disappears pretty quickly, even with Xbox One games. I can only imagine how fast that will disappear with games made specifically for the Xbox Series consoles. Sure, you can get the add-in card for an extra 1TB, but that's another $220. Which is crazy expensive for what it is, compared to standard, off-the-shelf versions of what's inside that add-in storage card. It'd also be nice if there were any good games released that were made specifically for the Xbox Series consoles. Right now, this is just a super-powered Xbox One.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system, more capable than m TVs though curre

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. The ability to jump right back into a game, capture screen shots, and impressively reduced game load times makes this system great. Upon initially unboxing and playing alot of games needed updates for the Xbox series which was automatic, but only once the game was loaded. Memory is miniscule much like every model prior and the Seagate 1tb holds up as designed. The old HD drives for the Xbox games worked, but those new games for the Xbox series x are going to need memory and even with the expansion that doesn't leave many alternatives for the time being. The most depressing issue I have seen is the VRR, variable refresh rate is like a lottery currently amongst models as some cant utilize the vrr while using HDR gaming modes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox yet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took way too long to get my hands on this. After waiting a year after the release date I was finally able to secure one, and let me tell you one thing! This is the greatest Xbox console out there, it’s so fast and the picture it produces is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console and exactly the upgrade I needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console and when you have a good TV connected, it plays really well. I will say that the controller left stick has stopped centering - just days after the warranty expired. Gosh it's almost like Microsoft built a counter into it and it has counted down the days in order to fail just after expiration. But they wouldn't do something like that, would they?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then PS5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Better than PS5. Interface much more better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Picked up right away and was a quick transaction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It works great. UI is basically the same as the Xbox One before it, but I never had a problem with the UI before, and the performance improvements are definitely there. Halo Master Chief Collection performs much better on this system than it did before with a much more stable framerate. The reason a star is taken off is because I kept running into this issue for awhile where it kept dropping my internet connection when downloading games, even though my other devices in my home did not experience the same connection drops. Haven't seen that issue come up again, so hopefully it stays that way. That all said, hope you don't get a defective one, because these are hard to get at the time of writing this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to set up. Many games to play already downloaded. And fast start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the new xbox system. The graphics are very realistic. Best part was I got it on sale and with a bonus $50 Best Buy gift card included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up and use.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my Xbox 1X system. Setting it up was very easy and downloading my games and apps presented no problems. I leave it on constantly and the only way you know it's on is the power button is lit. The fan is extremely quiet. I like the overall design as it easily fits in the space I have designated for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my series x

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are an Xbox fan, you can't go wrong with the series X. Load times are super fast and you can have tons of digital games with the large hard drive. Go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered swiftly! The kids love it already❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console, great place to buy it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for a full time gamer, it's just the greatest console ever. I received the product in great condition, and on the specific timeframe they said, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! A lot of memory to hold my games, definitely will recommend it to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend