Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34456 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 34,456 reviews
  • Rated 5 out of 5 stars

    Worth the wait!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying to get one of these for a while and hoooo boy... Hooking it up to a 2021 75" bravia at 120fps was like playing some of these games for the first time again. So much power for the price, too. Personally love the mini fridge design. Very, VERY happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're truly excited you were able to get your hands on one. The next-generation gaming experience your new Xbox Series X Console hosts is truly extraordinary, and must be seen to be believed. We're thrilled you are enjoying your time with it! Thank you for taking a few minutes to share your thoughts with the community. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X's impressive specs in combination with the excellent value of Xbox Game Pass gives early adopters a ready-made library that benefits from faster load times, better graphics, and higher resolution. Backwards compatibility is also excellent on the Xbox Series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect xbox, very reliable!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to nab this almost a year ago, and I have yet to be let down by it. I grew up on xbox and will always stick with it. Jumping from the base-model xbox one to this was absolutely insane, and I've not regretted a single penny since setting it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is a BEAST

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous owner of xbox one, and xbox one x. This xbox is absolutely amazing. Playing games in 4k 60fps with possible 120 fps makes this system an absolute beast. Not to mention the super fast SSD that loads games so quick. Goodbye loading screens. Highly recommend if you can get your hands on one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You already know

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and powerful this console it’s everything you’d expect from Microsoft, only draw back is installing new games still takes a while but once installed they load instantly. Everything is on point from the graphics to the sound it even looks cool just sitting on the desk!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is sexy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been playing my old Xbox One and didn't think I needed to upgrade. I got this for myself for Christmas and now I can't go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming system ever

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system ever! My sons loves it and so do I!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Most powerful console available

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible console, really shines on a 4K TV. Super easy to set up, connects with your smartphone. Xbox Game Pass is the best deal in gaming, tons of titles to choose from with a monthly subscription. Only drawback is the lack of hot exclusive titles, but Microsoft has plenty of games coming next year after acquiring new studios. Some people report technical problems out the gate but I’ve experienced non of these and seems to be a very small number of consoles. Microsoft has a great warranty anyway and stands by their product. For the price you’re getting performance of a quality PC for 2/3 of the cost and the ease of a console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      Thank you for sharing your thoughts and feedback on your Xbox Series X. We're glad that it was easy to set up and start playing games, and that you're enjoying the selection and benefits of Xbox Game Pass. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Holiday gift a success!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as a holiday gift. He said it's super fast and enjoyed using the console during his break from school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid console. If you're looking for new games this is not it. The future of xbox is promising with many games in the works, but right now it plays older games very well. Xbox game pass is also worth it and if you're going to play this is the way. Fast interface and reaction time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming nights

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with a projector! Game nights have been very fun. Easy to make an account and easy to download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox and Best Buy. Great combination

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new Series X. No issues with it, so much faster and so very quiet. The instant start is amazing. I especially liked how easy it was to pick up at Best Buy. Customer service called me and made an appointment for me to come by and they brought it to my car. That was great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console runs great so far! I would recommend keeping it standing up and make sure you have good airflow it was running hot when I had it on its side but since I stood it up its been perfect. The people at the Lafayette store were very helpful when I went in to pick it up early on release day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this console right now. Even though their are no new games on there the fact i can go back and play older games that I haven't played before and have them look good and load fast is as of a reason to purchase the series x. Can't wait for Microsoft to put out those series x games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics and power of this new system is remarkable. Picked it up for under 400 dollars and id say it is an amazing investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it’s great. It’s the best Xbox. Pricey but it does the job you pay for. The only thing that I miss coming from a series S is the portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Xbox! And Best Buy has always been good to us. I love their customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect system!!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this console it's great with graphics. Runs great no problem I er heating at all the cooling system in it is fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the simplicity of the tower with one power chord and how fast games load and the graphics. It's so quiet now! I highly recommend this to any gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen gaming which pairs well with my LG CX OLED TV, with support for Dolby Vision, VRR, and low latency. I have a PS5 also, so graphics are on par with that. Microsoft's Game Pass does let you play many newer games with a subscription fee, which the PS5 does not have.

    I would recommend this to a friend