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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34456 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 34,456 reviews
  • Rated 5 out of 5 stars

    The True Next Generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles I’ve ever bought. I can play any game I want from any generation. Fast load times, 120 frames per second, 4K, truly this is a next gen console and paired up with game pass it truly is a great value. Would totally recommend this to anyone that plays video games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, We are glad to hear that you are enjoying your Xbox Series X with its fast load times and backwards compatibility. Have a great one, Nelson Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an awesome system. Well worth the wait to get my hands on one. Still an avid gamer at 46. If your worried about this system breaking down by the extra protection plan. I have been playing it for about a month now without any issues. (knock on wood) All I can say is I Love It!!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for the kind words! And, for taking some time to share your story with us. We're glad it was worth the wait, and that you were able to get your hands on one. We're proud of the package we have put together in your new Xbox Series X, and thrilled to hear you are enjoying the next-generation gaming experience it hosts. We're happy to have you as part of the Xbox Family, and glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with everything needed. Runs like it should and was worth it. I rarely get lag or other problems. It was a great purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox certainly brings the power

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit heavy but ao far playing games at high quality resolution with fast speeds of UI and game launching is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of xbox. Great system with lots of potential. Now if Microsoft can deliver more games with all the developers they have now. It was a pain to preorder. You amd every other retailer need to do a better job of preventing scalpers from being able to purchase so many consoles from you all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best consoles of all time. I still play my PlayStation but this will go down in history one of the greatest. Thanks best buy for the food service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox and Microsoft are taking a step in the right direction, not only is the latest Xbox a upgrade, it lets you play all of your old titles as well. I haven't tested them all, but it seems to incompess all of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eXcellent XboX.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put off getting the Series X until STARFIELD came out. Now, I regret not getting one earlier. It's an X on a scale of I to X where X is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console hands down, can't wait to upgrade to the 2tb Special Edition this Holiday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking awesome. I thought my Xbox One X was fast, and then I got this beast of a console. I have had no issues except for it crashing while playing Black Ops: Cold War a few times (turns out it was an issue with the game, not the console). Definitely with the pricetag. 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson paid for this all by his self he knew what he wanted and the sales person worked with him one on one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The monolith of your dreams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you like black boxes? Do you like whisper quiet fans? Do you like not having room for anything in your entertainment stand? How about 4K HDR everything? Do you hate loading? Your dreams are about to come true. This is the way. The monolith of your dreams that will forever change your life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting to upgrade my Series S with the Series X for over year, and the wait was worth it! The performance level is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backwards Compatibility and Game Pass Monster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about the Xbox Series X is Game Pass. If you aren't a Game Pass user then you're simply missing out on the greatest deal in gaming. Combine that with the absolute raw horsepower of the Series X and you have a gaming system that will keep you entertained till the end of time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      Thanks for taking the time to share your thoughts. We are happy to hear that you are enjoying the power of the Xbox Series X and Game Pass. We hope it keeps you entertained till the end of time!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this system from Best Buy. They always have the best products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the Xbox One was long overdue and im so glad that i did. Improved speed and graphics are quite noticeable. Backwards compatibility mKes this one step above as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like when you bought the 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed difference feels like the first time you booted up the 360 after staying outside your favorite store all night just to upgrade your gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console for all ages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox. It’s a great console. Bought it to play fallout and got a ton of sport games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, needs more storage options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an original xbox one, this was certainly worth the $500. Everything loads noticeably faster and games are prettier. The quick resume feature is extremely convenient. Games like fallout 4 and cyberpunk can be resumed immediately from where you left off last, even if the console has been unplugged. My only complaint (and the reason for 4 stars instead of 5) is I'd like a bit more storage. Its advertised as 1tb of storage but the UI takes up quite a few gbs of that onboard storage. And as of right now the most convenient way to expand storage is to drop an additional $200 on the external ssd card Microsoft is selling.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Casper,

      Thank you for sharing your feedback on your new Xbox Series X. Another alternative for adding more storage is to connect a standard external hard drive. While you won't be able to play Xbox games that have been enhanced for Xbox Series X/S directly from it, older Xbox One, Xbox 360, and original Xbox games may be.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    An eXcellent next gen machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic upgrade from the Xbox One. I’ll only say that about the Series X and not the Series S. Series X is the way to go. Visually stunning games, powerful hardware, a speedy interface and SSD.

    I would recommend this to a friend