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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36619 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 36,619 reviews
  • Rated 5 out of 5 stars

    Love our new xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we expected. Works better and faster than the last model. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome next gen console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed out on last gen (PS4/Xbox one) and wanted to get into next gen so I gave the series x a shot, I'm very impressed. Games looking amazing in 60fps, gamepass is a wonderful deal, console feels premium and it's very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one flaw

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SoFREAKIN excited when my husband just happened to see this was in stock at our local BB. It’s a beast. The only thing is that to play series x games they have to be installed on the system or buy a special external hard drive. You can’t just connect yours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always really like the Xbox interface, combine that with much more powerful hardware and you have a winner. Only minor complaint is stick drift on the controller after a year. I suspect I just got a defective one. None of my friends have had the same problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x bb IS THE PLACE TO BUY IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited till available, bought in Hyannis mall. Went to GameStop asked girl if they have any, she said good luck getting one. Checked out BB app said they have 1 in stock. Girl in BB brought out new Xbox x Extremely satisfied with the service and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious play needs serious power and performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new updates have the system in full swing. This is the 2nd Xbox Series X I own and they are incredible in learning your sweet up for you. It makes gaming at an optimal level for your current set up as easy as child's play. This is truly a winner for this generation of game players!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A compact machine! Everything you need in a console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice upgrade from my Xbox one s. Gaming is way faster and the picture is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I love the backwards compatibility, I can play games from all Xbox generations. So no guilt buying a new system while I have a huge backlog. It even makes the old games perform better. The new generation games look fantastic and load times are great. Gamepass is a great value in gaming. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice big gaming console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. It is pretty big so carrying it anywhere can be a little hectic. I haven’t had any problems overall and I game very often. So it works for me 100%.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure if worth the upgrade from a Xbox One X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to purchase a Series X after months and months of waiting. I had an Xbox One S and X previously and, aside from a form factor change, I am not sure I see a huge difference. Games are supposed to be optimized for the Series X, but I really cannot tell the difference between the "unoptimized" version on my One X and the updated version on the Series X. It does have a SSD slot for upgrading memory, which is nice. Although, I was a little disappointed with only 1 TB of storage. I had to purchase another TB of SSD storage for about $250 to keep all of my previous games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my series S, extra storage is really nice and the extra 8 Tflops of GPU power definately improves graphics quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any gamer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A noticeable upgrade from the previous model. I really like everything about this...the speed, lightning fast load times to incredible graphics. Loads and runs my favorite game (Battlefield 1) faster and better. Expandable memory if needed. Only thing I dont like is the computer tower-like design. But definitely a good console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X and all of its features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Prefer PS5..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had a PS5 and bought this for games that arent offered for PS. Not a huge fan of Xbox. It runs great and i love the gamepass, however, PS5 just has more features and easier to find settings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best console to date.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my series x. This is the second one I've purchased for myself and I've purchased 2 others for other people. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my XBOX from the 1X to the X Series. What a difference in Speed and Graphics!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superfast !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much difference from my old one X but the speed of load times makes it worth every cent ! Playing Cyberpunk with No issues ! Cheers !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously the greatest gaming console to date. I can not believe the speed of this thing. Between startup to loading times, from download speeds to the “quick resume”. This thing is simply amazing. So thankful I was able to get my hands on one this year. Thanks to BestBuy for having this thing on my doorstep the day of release too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1tb series x is the most powerful console we could ask for and if you are like me, you won’t be disappointed with Best Buy’s warranty and geek squad options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I ever owed . The console is super fast , I come from PlayStation 5 and I will never come back . This console is on another level

    I would recommend this to a friend