Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36701 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 36,701 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing!!! Worth more then the $500 price tag, what I mean is this, I have the xbox one x and it was $500 and it in no way compares to the speed,performance, and overall look of the all games played on it... One X is a great system don't get me wrong but the Series X is a completely different form of game playing...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic console for high end gaming!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the One X and this is huge! Games are much more fluid, load times are a fraction of what I’m used to, and it is completely silent, even under sustained load. I would highly recommend it to anyone who is considering it, and it is well worth the money!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ethan,

      Thank you for recommending Xbox Series X! We're glad that you're enjoying how much faster games play and load on it. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Lives up to the hype!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and graphics are AWESOME! The system boots up in seconds and games start-up in a few more. Once you get started you notice the difference in graphics from the previous model Xbox compared to this. I'm extremely happy with the purchase and the hassle that was associated with trying to get a console before the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X is awesome. We already had one of these but wanted one for a 2nd TV. Nothing bad to say about this console. Game pass makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is an Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid so far. Had no issues. Last system I owned was a 360 so this is a big upgrade for the family. The kids are pretty amazed with it as they are more familiar with the Switch. Looking forward to seeing its full potential when they release Xbox X specific games as opposed to games beefed up games built for the Xbox one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was in pretty grave shape, but the console itself works like new and is in fair shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a month and a half. What can I say? It really is a step up. Like getting super charged Xbox. It’s not a huge Leap like previous generations. But I do have a pretty good TV, and the re-tracing and all the other little things that it does makes assassin’s creed look gorgeous. Hopefully it’ll just go up from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, let’s go !!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Runs every game flawlessly like it should. Bought it just for the new NCAA 25 coming out this summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox is life

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my young gamer! My daughter loves Xbox in general. Surprising her with the series X was a no brainer! Not its how to get her off the console!! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the king

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered thru a queue for curbside pickup. Was ready before they said it would be, they brought it out to my parked car within a few minutes of checking in that I was there. Excellent service. The Xbox itself? An absolute unit of gaming prowess that truly deserves the title of next gen. Overall super pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! It is fast and doesn't make any sound and the retro compatibility with the other consoles is something that I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great console. World of a difference upgrading from the Xbox one s. Load times are much shorter. Never realized how much time was wasted waiting for games to load until I upgraded. My one small complaint is that there no longer is a port for optical audio. Other than that I'm happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The near-instant load times of your new Xbox Series X Console are a true time saver! Now you can spend even more time in-game, instead of the loading screen. We're thrilled you are happy with your purchase! Thank you for taking a few minutes to outline your experience for us. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. Best gaming system i have ever played. So much fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DONT BUY FOR BF. HE WONT PAY ATTENTION TO YOU

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console and everything, nothing came broken and everything is working …. sadly. i got it for my bf a couple years ago and now he pays more attention to it than he does now to me :’)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than ps5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless what anyone says xbox is superior. Ps5 is focusing on single player games. No load times great fps for console. 0 complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a second wife who brings more happiness

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas. This gaming cube is his second wife. I guess I fed into it by giving his a couple hundred $$ gift cards for games and a brand new headset. But he enjoys it so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we expected. The sales specialist when we bought the Xbox was so helpful and knowledgeable. He was so kind and really went out of his way to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my first time owning an Xbox console in my life, and I have NO regrets purchasing an Xbox Series X. Simply amazing and I’m very happy that now I’m able to expand my gaming library and not miss out exclusives. Best Buy always comes through positively with my orders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instantly start the games twice as fast as the Xbox One that I've had for many years takes quite a bit of time. And having it ready to pick up once walking in to the store was Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had an Xbox system since the 360 and this machine is great. No bells and whistles, just fast and quiet. Load times are finally like a solid PC. No issues to date aside from no true next gen games to play. Cyberpunk maybe but it is a buggy mess. Highly recommend this system even if you have nothing but a PS catalogue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      Thanks for taking the time to share! We are happy to hear that you would recommend the Xbox Series X and are enjoying the fast load times. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft