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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 36,571 reviews
  • Rated 5 out of 5 stars

    Good one to have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own xbox one s. It is little slow on loading games. But this is amazingly fast and i got it for $429.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great piece of hardware. Boxed nicely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device, packaged well and very nicely. Honestly a much better unboxing experience than the PlayStation 5. Comes with everything you need, Microsoft allows for very easy setup and days transfer using their Xbox app to retain all of your settings. Built solid and looks great, can get up and running very quickly. Load times are great even compared to the Xbox One X. Game pass makes sense an awesome device. Docked a star because of idle issues I was having. Whenever my Xbox went into idle it would hard crash the device. Have to physically turn on the power from the Xbox to get it started again. Decided to make a claim against warranty via Microsoft to fix this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this!! The fact that the games can be download and does not need a physical cd is amazing. And the space it's unbelievable. If my kids love it so do I .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox One S. I immediately noticed the unit is silent compared to its predecessor. Graphics and details are rich & sharp. The revised controller is textured and is a very nice touch for extended gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great, it’s really quiet and fast, also Microsoft has been adding a lot of games and developers to there game pass so it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of equipment, plenty of opportunities with this unit highly recommended spend your money you won't regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Xbox Yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, a pretty chaotic preordering process but very fortunate to have gotten one! Picking up the console was very smooth, so great job with that Best Buy! Simply excellent gaming console! Runs so quiet and loads games ultra fast! Looking forward to seeing what this new generation of gaming will bring! A must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A superior console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently got a Series X to play Starfield after being a PlayStation fan for years. I am so glad I made the switch. This console is much more powerful than the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step in the right direction.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast, and it plays all of my current gen games. Transferring your information over is a breeze. Load times are cut in half in most cases, if not more.. NBA 2K21 looks like a totally different game.. FH4 looks amazing for a 2 year old game. If you have an xbox, you need gamepass! Trust me...it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Runs a little hot after a couple of hours but no real issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noticeable Upgrades, but not life changing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amongst all the bugs and issues reported, I have fortunately not encountered any. My experience has been great so far. The most obvious upgrade are the load times. It’s unbelievable how much greater the ssd performs over the previous consoles. The new controller is so comfortable. It’s slightly smaller, but I have larger hands and I actually prefer this controller over my elite series 2 when it comes to comfort. My only gripe would be that the UI has no changes when compared to the previous gen. But there were really no problems with the old UI and I’m a big believer in of it isn’t broke, don’t fix it. It’s an obvious upgrade but not life changing. Hence the 4-star review.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Series X! It's great to hear that you've seen how much faster games load and play on it, too. Thank you for sharing your experience; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Been an xbox fan and user since the og. This one gets hot. Be ready. Don’t put it where it can’t get airflow. Heard the fan kick on after 30min of use. Had to pull it out of an enclosed space that normally wasn’t an issue for my Series S. Let it breath and its great. Fast snappy UI, graphics incredible. Got the WD Black expansion ssd card to go with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son Absolutely Loves!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was over the moon about this! It was easy to set up and he was playing in no time. We ordered online and picked up just an hour later. Customer service was very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest gaming console!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microsoft product! Exceptional gaming experience! The best in the industry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good So Far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing! 4K 120hz with Dolby Vision. Backwards compatible with most games on the previous consoles. 4K bluray player built into the system. The quick resume feature is really nice! Can upload a game where you left off within seconds. Can’t wait till developers take full advantage of this system!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Benny,

      We are glad to hear that you are enjoying the Xbox Series X and its awesome features! Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox One X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me way too long to get my hands on this thanks too all the bots and flippers. I managed to wait it out and so far I am impressed with it. Runs smoother then my Xbox One and game graphics are a bit better. Happy with my purchase! Still testing it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    series X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My xbox we have the original, the 360, 2 xbox ones, and now the series X. just wish I had waited for the christmas discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best console ever!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is a great console one of the best consoles I have ever had it has plenty of storage for any games and it’s great for competitive gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great console that is only going to get better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on one. I own all three consoles now (PS5/Switch) and MS has upped their game this new generation. The Xbox One was one of the most disappointing consoles I have owned and MS looks to make sure they right the ship. Game Pass Ultimate is a must too. Future is looking bright!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is my first, it's a little larger than I hoped, but it's amazingly powerful. After navigating the family permissions, we were able to finally get the kids reliable access. I do wish the family permission settings were a little easier and at least as much or more on the flexibility.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you have found the perfect setup for you and your family in your new Xbox Series X Console! Whether it be the available permissions filters, optimized computing power, or simply the experience overall, we're excited to know you are enjoying your sessions on your new setup. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft