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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36700 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 36,700 reviews
  • Rated 5 out of 5 stars

    xbox x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been xbox users since they started the brand. We currently have the xbox and the playstation 4. We are staying with primary use of the xbox because it is the console that mom and dad like. my son has both in his rec room. I just like the ease of use with xbox. and the much improved xbox x picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting forever for this update. Excellent product 120Hz refresh rate gaming. Provides fast and crispy clear gameplay. If you are a gamer I highly recommend this version of Xbox. You are getting amazing spec for a price you are paying.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Michael,

      Thanks for recommending Xbox Series X! It's great to hear that you're enjoying how much better games look and play on it. We hope you continue to have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console, new remote not so much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far my experience with the new Series X has been great minus some issues with Call Of Duty Cold which, which from what i can tell is no reflect of the console its self. one thing i will say is the new controllers are ever so slightly smaller and for my large hands this has been a issue as it causes cramping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    runs smoother than my ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the ps5 and this, this thing runs smoother, no kidding. I dont recall the GPU in each, but this thing runs warzone much better, and obviously it has the option to play Halo. Would buy again happily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loads of fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Xbox is a blast! It’s super quiet, and loads everything fast. I’ve dumped about 65 hours into it at the time of this review, and my only gripe is how large it is, although my PS5 is larger. I guess they just weren’t really concerned with how much space new systems take up. Excited to see where next gen goes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucky Gamer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved to play videos games since I was a kid with an Atari to the original Nintendo. I was lucky to buy the Xbox Series X and it's a well built system that is fast, delivers great graphics, is quiet and does not get overheated. If you are able to buy one I highly recommend doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day! I love how convenient it makes things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves this system, it’s the best Xbox you can get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A powerful upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is seriously an amazing game console, older games such as Halo 5 get a huge boost in performance, game pass is amazing, and the design is simple enough to be able to fit into any kind of setup. If you're considering to upgrade from the original Xbox One Original/S, I would highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alexis,

      Whether boosting older titles, or showcasing the enhanced graphics of the latest release, your new Xbox Series X Console is designed to offer the very best next-generation gaming experience available. We're thrilled you are enjoying your time with it! We're happy to receive your recommendation, and thank you for taking some time to share your story with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great value on Christmas sale.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value on Christmas sale. More affordable than playstation. Fast with lots of space. Backwards compatabile which is big for legacy games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. System does have extremely fast load time. I halve also noted that the system seems to do a good job of cooling. I have chose to keep my system in the upright position and like the looks of it this way. Looking forward to some games that will put this system to the real challenge!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are so happy to hear that you are enjoying the Xbox Series X and all of its awesome features. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is fabulous. Though the price is still too high for this tech, I bit the bullet because I had disk I wanted to use. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBox is great. Shipped really fast got it on Friday when it wasn't projected to come until the following Wednesday. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived fast and in great condition for Christmas! With the Best Buy Membership, I was able to get this at a price lower than anyone else I looked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expandable memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my mistake for not researching, but the limited expandable memory is a downfall to this system. Not enough to not have it, but still a slight disappointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it on a DROP!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice console for a very nice price when it was on a DROP with the $100 holiday sale. Happy with the purchase. Loving the DROP program as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 15 year old son. He loves it and I can’t get him off of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a powerhouse. The graphics are excellent quality and load screens are almost a thing of the past. It does take up a fair amount of space because of the square bulk but it doesn't appear to be as fragile as its predecessors. Couple it with GamePass and you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG this was the most amazing gift that i could purchase for my family. i didn't think that i could get one but it happened. we are military family and this is all that he asked for for christmas and i am so blessed that i was able to make it happen for him. It is everything and more of what he expected!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Microsoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super powerful I mean it’s Xbox.. I still have my original green and black Xbox and it still turns on and works. They make sure their products last if treated properly.

    I would recommend this to a friend