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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 36,759 reviews
  • Rated 5 out of 5 stars

    Great Gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted the Series X because of the backwards compatibility with playing other Xbox games. Excellent graphics and load times are real fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The first console I received had some issues with the Bluetooth capabilities (controller and headset not pairing properly) but after sending in my console for repairs, Microsoft sent me a new one and it works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Aaron,

      We're sorry that there was an issue with your first Xbox Series X, but glad to hear that the replacement is working well for you. Thank you for your patience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console works fantastically well and very fast. Little to no buffering or wait times, no sudden connection drop. Glad I made the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade over One X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box, all my settings and remotes I use with my Older xbox One X are flawlessly integrated. The speed and power are very noticeable over the older One X even with an external SSD. It runs pretty warm so it needs an open area and seems to run cooler when set upright.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to know you were up and running right out of the box! We've designed your new Xbox Series X Console to not only host impeccable next-generation gaming metrics, but to also deliver a seamless user experience. We're happy you are enjoying your time with it! Thank you for taking a few minutes to share your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Now my 3rd series X console we have boughten for our house hold. this was for our son for xmas to update for him from the one x.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got a chance to purchase one of these. Here is a funny story for everyone. When i arrived to pickup item its said it was picked up. Go in the store the guy says oh yea thats my fault there was 2 xboxes with same last name. Come to find out he gives me this other persons xbox which i bought a warranty for my xbox under my name. At this point im like i jus got screwed out of my warranty because serial numbers wont match up. I look at the xbox and the other person was my brother lol. So i got lucky to swap it with him. Long story short best buy you need to check more thoroughly at ids thats why i made it a 4 star xbox is fantastic tho no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve enjoyed my previous models but this one is worth its weight. Price is a bit steep indeed, but you get what you pay for. It’s worth it imo if you’re a gamer. Splurge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent Christmas gift! It was exactly what the kiddos asked for and they are having a blast with it. I am most appreciative of the fact that I was able to get this with minimal hassle and at retail price. These days it seems like people sre getting ripped off left and right by scalpers trying to get these and PS5's. So I want to give a special shout out to Best Buy for consistently doing things the right way! They made it especially easy to pick up with contactless curbside too. I appreciate their efforts in making accommodations like this for their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox series X is the bomb. Playing the on an Oled Tv looks wonderful. The graphics are nice comparing it to my old Xbox one S is a nite and day difference. The game pass puts the icing on the cake being able to play old games that I didn’t finish with upscale graphics is nice. Over all I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for kid! He loves it and has performed great and couldn’t ask have got him anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After trying both PS5 & Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down Xbox IS the gaming system. The best feature, to me, is the options for Xbox ultimate subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a Christmas present for daughter big upgrade over Xbox one. I ended up playing it almost as much as her so far. Only gripe is I guess to be expected.... But common why couldn't they make the USB c port charge the internal batteries of the controler (face-palm)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box x series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs Fast , compact ,upgradable storage , great resolution. Work great with game pass. Loving it so far. My favorite x box I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from a one x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a one x and on paper there’s not much improvement, but in reality game quality is actually a lot smoother. Textures really pop and games are WAY smoother with faster loading times. I didn’t originally think it would be worth the upgrade but I’m glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation Xbox series x is amazing. Console is much faster than previous generation and runs very quietly. Doesn’t overheat either. Very pleased with my purchase! Add in the fact this console has game pass with ea play (separate purchases) and it’s a no brainer to choose this one over the PlayStation 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welp, its another xbox, nothing really shines yet as the releases the should have been, hasnt been. Buyers that missed the pre-order arnt missing too much but a few games. I was kinda expecting more in terms of graphic fidelity. Over the one x. But its pretty close. SSD really sets things apart though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Beast! Great graphics and awesome speed! Pairs great with an OLED TV. Colors and graphics really pop. Essentially getting same graphics, speed, and framerates as higher end gaming machines for less than half the cost. If you are lucky enough to find one GET IT! You won't be disappointed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Justin,

      It's great to hear that you've seen how awesome games look and play on Xbox Series X, especially in glorious 4K. Thank you for recommending it to others; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Value for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was in pretty grave shape, but the console itself works like new and is in fair shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New next Gen system that may be missing a few launch titles but I love the speed I’m able to play many of my current games. I’ve also gone back to a few games I picked up and just never gotten into. I wish it had optical out option. Next purchase is upgrading to an LG OLED to take advantage off all its power.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Aryl,

      We're glad that you're enjoying the faster performance and backward compatibility features of your new Xbox Series X. Investing in an OLED TV is an excellent suggestion for getting the best possible experience out of your new Xbox. Thank you for sharing your thoughts and feedback; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    New look makes my wife happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep up with the times with the great new Xbox. As a gamer for many years, I appreciate how good the new Xbox looks. My wife doesn’t even mind it next to the TV, because it blends well. Super powerful gaming console and with lots of new games coming out this year, it is sure to be a star in my living room.

    I would recommend this to a friend