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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 36,571 reviews
  • Rated 5 out of 5 stars

    Finally upgraded my console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is night and day compared to my original Xbox one console. Wish I would have upgraded sooner. No more lag and much better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent bot-protection from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to Best Buy for doing a better job than anyone of making next gen consoles available to actual people rather than bots and scammers. And, their curbside pickup is easier and safer than any other big box retailer. Thanks Best Buy! PS: no one will read this but obviously happy with the console as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent Christmas gift! It was exactly what the kiddos asked for and they are having a blast with it. I am most appreciative of the fact that I was able to get this with minimal hassle and at retail price. These days it seems like people sre getting ripped off left and right by scalpers trying to get these and PS5's. So I want to give a special shout out to Best Buy for consistently doing things the right way! They made it especially easy to pick up with contactless curbside too. I appreciate their efforts in making accommodations like this for their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a while ago but have enjoyed the Series X through out my ownership. At the time they were super hard to find in stock, Best Buy made it easy to purchase. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it order on the bestbuy app. Picked it up within minutes. Great customer fast service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this gaming system for my son, upgrading from Xbox One. He says it's a better system (graphics are better) and I have not heard any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really stepped up with the new console. Couldn’t be happier..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect match

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Series S to the Series X after I had games crashing on me. Perfect upgrade, not needed for sports games since they’re still 60 FPS but still ideal for any gaming scenario.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a Christmas present for daughter big upgrade over Xbox one. I ended up playing it almost as much as her so far. Only gripe is I guess to be expected.... But common why couldn't they make the USB c port charge the internal batteries of the controler (face-palm)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick delivery. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to get my hands on this next gen system. I was impressed by the graphics, and the quick resume once you turn on the system. I wish the controllers went the way of rechargeable batteries like the ps4 or ps5, but the controller was very comfortable and the grip is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uograde

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Xbox s, upgraded to the X. I got to say it is way better. Like performance and visuals increased drastically through the the games I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this system

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This eas a great product. My kids loved playing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be great in the future. Wait for now?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Future proofed myself with the Series X. Coming from the One X, there is a noticeable performance increase. Loading times and frame rate most notable. Graphics are improved over the One X, but don't expect it to be as big of a lead as with previous generations. Wait a year to truly see what this fridge can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an xbox one and I had heard that the new graphics were good on the xbox X but omg this is insane. The quality is amazing and the load times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. Download and upload speeds are incredible. Configurations took some time but network transfer to copy my games from Xbox one to my series x is super fast and smooth. Can’t wait to get a new tv and see the clear picture on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from a one x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a one x and on paper there’s not much improvement, but in reality game quality is actually a lot smoother. Textures really pop and games are WAY smoother with faster loading times. I didn’t originally think it would be worth the upgrade but I’m glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally upgraded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my xbox one for years and I finally decided to upgrade and it has been soooo worth it. Way faster, more storage and way better graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most worthwhile console (other than PS5)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console I have had yet! Every game I play runs 1000x better than the One !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Most powerful console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be perfect if it had better exclusives. Xbox is great for backwards compatibility and bang for your buck but compared to PlayStation the exclusives are lacking. I do think this is the best place to play games though and the controller is comfortable.

    I would recommend this to a friend