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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 36,574 reviews
  • Rated 5 out of 5 stars

    New xbox ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Exactly what I wanted. And the trade in process was super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ive made at Best Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console loved it i really enjoy the graphics and the sleek look to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. fast loading time . Just have to put which ever game i wanna play and it loads to the games menu very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in every aspects

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance highly reccomended. Games pass is an exellent deal must subscribe on game pass if you consider xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great console from Microsoft. SSD makes for minimal load times even on my largest games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a gaming console. So far, I am totally impressed with this console. I would recommend this to family and friends. Only downfall is the battery on the controllers that need to be replaced after few days of usage. Looking into rechargeable batteries to get this issue resolved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are happy to hear that you are enjoying it and its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent video game console, I am happy with it, the resolution to play is excellent, I would definitely buy it again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX-X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Runs smooth. Easy to set up. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from my old Xbox one. Super fast startup I love the graphics. Definitely worth the extra money from the base Series

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but not required right now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a solid console for what it has to offer right now. You are not getting anything different at the moment moving from an Xbox one X. Yes the console is faster moving through games accessing the store and etc. But there is nothing new. The hope is that Microsoft provides solid exclusives down the line but for right now it is a console that you can wait till next year when there is more to offer. If you want the latest and greatest tech then sure get it. Just make sure you have a TV that supports 4K and HDR. The 120 frames per second does not matter much at the moment since it is mostly for shooters. That will change in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series x is a great machine. I love playing halo in high definition. The console UI changes continue to improve my experience and I love the feel of the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is a win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    powerful console, i think ps5 did better with changing the UI of the system to make it feel newer, where many xbox one owner moving into the X may be less than impressed with the visual changes - still game and graphic capability are there, quick system, i like the blocky shape for some reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my new xbox. When comparing it to my playstation 5 it has a few features i enjoy, Quick resume being one of them. Game pass is another reason. For 16$ a month I can play any game i want for as long as i want. Dont have to dump out 70$ only to realize the game is not what you had hoped for, cant return it because you bought it digitally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lined up for an Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for giving fans the opportunity to buy an Xbox Series X directly from the store. The company didnt have to do that but it shows integrity that the decision was made to circumvent the bots and give real people the ability to purchade one. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you’d expect. Graphics are next level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are definitely next level for consoles considering the frame rates you get. Microsoft delivered when it comes down to the Series X. If you plan on purchasing a monitor to use with it make sure the monitor has HDMI 2.0 ports or you will be not able to use anything higher then 1080p @ 60hz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hardware... looking forward to more software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate enough to get this during preorders and am loving it so far. The hardware itself if very impressive and with the right TV and game, the difference between this and the Xbox One X is very clear. I've even enjoyed playing some last gen games with improved graphics and virtually no load times. I don't love the grainy texture of the controller but I got an Elite Series 2 controller and fell in love with that. Would have been nice to see more games at release but I can be patient. I still find myself playing it more than the PS5 I finally got after 3 months of trying... partially because of the Elite Series 2 controller. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fantastic! Great console looks so clean! Love to play it and love how the games look so clear on my tv screen. It’s overall a home run everyone grab one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 360 and the different is hard to explain. Quality, picture, processing, all of those tech things, night and day difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade coming from Xbox One S. With stunning 4K graphics, ultra high FPS, and lightning fast load times, what is there not to love?? Only down side is that this does jot come with Optical Output. So if you have a sound system, you may have to connect directly to your TV

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congrats on upgrading to Xbox Series X! We're thrilled that you love its powerful performance and fast load times, too. Thanks for sharing your experience; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    My daughters finally happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say I got my son one on launch day and my daughter wanted one as well I was able to pick this one up for her and she is so happy. These are quality items and very hard to get at the time that I was able to get it I’m extremely happy with Best Buy.My daughters finally happy

    I would recommend this to a friend