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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36573 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 36,573 reviews
  • Rated 5 out of 5 stars

    Series X is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console by far. It would cost so much to build something that compares to its capabilities. PS doesn't have the edge especially with the gaming options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive own the Xbox OneS but was really debating on buying the SeriesX, but let me tell you this machine is a beast I don't regret buying it . And I'm So glad I had pre-order and got it on my hands the day It lunched out . Over All Microsoft you guys nail it awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good purchase, had it for months still good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my hubby, his older one was malfunctioning and he needed an upgrade. He's an avid gamer and loves it, no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an Xbox man. When it came to the next gen consoles, I was debating between the 2 and the looks of the PS5 just don't do it for me at all. I got a Dbrand skin for it to make it less obvious what it is and most people who see it don't believe it is an xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer 4k video and sound Xbox is the best at games and graphics. This console is just getting upgrades and is on point. I recommend anyone to get a Xbox plays games, movies , CDs , has excellent programs to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, underwhelming game market

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY fast, nice to switch back and forth between applications and not have to wait for load times. Excited for when software really takes advantage of the power in the console. Is it worth $500 right now? Maybe with Starfield out now, but I don't think it's a console seller. Great for a first console, but if you have the One or the One X, I still think you are good to wait.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, it’s easy to pick up and move. It also is very sleek and matches with our house decor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably fast system! Upgraded from the xbox one s console and immediately I noticed faster load times and being able to switch between enormous games like valhalla and skyrim with no load time is truly amazing. Get this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    120fps makes a big difference

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first site you can’t tell the difference between this and the Xbox one the graphics of the early games aren’t maxing this out, but when you play titles such as Cold War on this and then go back to the Xbox One you realize how big a difference 120fps makes. I definitely love this system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joey,

      We're happy the difference is clear! Once you get going, the true power and optimized performance that your new Xbox Series X Console offers is truly next-generation, and provides and undeniable experience. We're delighted that you agree, and are glad it was a good investment for you. While you keep an eye out for future titles, why not take advantage of Xbox Game Pass and gain access to hundreds of titles instantly! Find all you need to know here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Greatest purchase I've made!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X was definitely worth the money! Best buy came in clutch with this great sale! Best Birthday/ Christmas gift I've gotten!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console design. Downloads Fast. The best feature of it is the backward compatibility. Wish many other games compatible as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft knocked it out of the park with both the Xbox Series X and the Xbox Series S! I would recommend either of them, the graphics are amazing, the load times even more amazing, and they're both compact enough to not take up huge amounts of room, like their counterpart PS5...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kyle,

      We're excited you think we knocked it out of the park! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be happier to hear you are enjoying its hosted gameplay and features. From enhanced graphic capabilities, to near-instant load times and computing power, your new setup can do handle it all. We're happy to be a part of your next-generation gaming experience! Thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main benefit of the Series X v.s. the One X would be load times between games, transition screens, and start up. Start up is very very quick and the SSD allows for multiple games to be open at one time which is very nice, graphics are good but could be better, also have had a few games like COD crash pretty often when running in 4K, also after initial setup you only get around 800gb of usable space instead of the promised TB. Side note; there is no optical cable port in the back anymore so headsets that rely on that will require an additional piece of equipment to use again(to its full potential[Astro A40]) Worth $500? No, BUT, hoping for more Xbox exclusive games for the Series X/S that feel like you actually need a $500 console to play, and utilize the consoles full potential. Also, the controller that came with mine has a sticky trigger, which is Microsoft’s fault due to adhesive residue left in the place where a small pad should be to stop the trigger from hitting the plastic when fully pressed, which was missing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts and feedback about your new Xbox Series X. We're glad that you're enjoying it for the most part, but sorry to hear that there's an issue with controller that came with it. If you're still experiencing an issue with the trigger, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming expirience, really like the 1TB so that you have room to download a lot of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priceless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13 year old ask for it for christmas but I was unable to locate one. But when I went to best buy I asked and sure enough they had one. I saved it to report card time. He got straight A's in all of his classes. So the X box was him reward. He was ecstatic. His excitement was priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox once again brings us quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that hasnt been said already. This is a great system. A nice library of available game and terrific graphics make this a great win!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Microsoft Xbox Series X 1TB Console is a great choice for our Grandchildren, but we must ensure they use it responsibly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console for the money. It seems expensive but for the money you'd be challenged to build out a desktop with half these specs. Very happy with it and it looks great too. Just wish Halo Infinite didn't get delayed to next year. Oh well, I'll have to enjoy playing other titles until then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new xbox. He plays all the time. He upgraded his tv to a 50ninch

    I would recommend this to a friend