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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36572 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 477 Showing 9,521-9,540 of 36,572 reviews
  • Rated 5 out of 5 stars

    Finally got it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say but simply amazing. Once again, Microsoft has pumped out an amazing product. Took so long to be able to get my hands on this, but so well worth the wait. This is an absolute must pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had the original Xbox one and this is so much better in every way. Was on a great sale so it was time to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High FPS is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Playing Destiny 2 at 120hz on the 4k TV is a game changer. Especially if you are coming from the og Xbox One playing at a capped 30fps with a crappy FOV. Overall the Xbox Series X delivers on the next gen experience. Looking forward to the new Halo.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Devon,

      We're happy you think we delivered a quality, next-generation gaming experience! Thank you for taking a few minutes to share your thoughts with the community, we appreciate it. We're excited for the Halo release as well! If you are looking to add a few titles to your rotation prior to that, we recommend pairing with Xbox Game Pass Ultimate. Gain instant access to hundreds of player-loved games, hand-picked from across all genres of gaming. Find all you need to take your sessions to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the Xbox X through the Bestbuy application, Couple days later went to pick it up with no problems at all. Love my Xbox X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GReat console!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, just can't seem to connect to my PC microsoft account. Beyond that the graphics, gaming, etc are great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for the holidays!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and they love it. Might have to buy extra storage when paired with game pass with all the choices you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all gucci

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evething good everything alright very nice amazing great exellent super marvelous mega good extraordinary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hate the download to play disc

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for me. I just wish I could just put the disc in and play instead of waiting for it to download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son, he loves it. It’s fast and has plants of storage space for games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is best gaming console i have ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is best gaming console, I have ever used recently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-Gen Console Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to be able to play next-gen games at the highest quality available from a console? The Series X is your only choice then. The exclusive games are not as good as Sony's on the PlayStation, but third-party games run best on Xbox and Game Pass is an incredible, underappreciated value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1000% Worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the console already, made the switch from ps5 and don't regret it. The controller and interface was definitely worth the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we had to drive an hour to pick up the new Xbox One, it was worth it, since it took weeks to finally be able to order one online. The Best Buy website was easy to navigate to order online. The curbside pickup was even easier, grateful for that option during a pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does what it states it does. Best buy had a deal goung on it when purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A whole new experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this console is so much smoother and consistent than any console I’ve had and played up until now. 120 fps and faster load times can completely change how you see a game, I would definitely recommend the series X if you can get your hands on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped for upgrading from XB1. Amazing optimization, faster downloads and less load times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo amazing. My husband loved it. He works a physical job and loves coming home to relax playing games! So worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at a great time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been all that was expected and more...Never thought the graphics would be this good and seamless play! Awesome console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A waste w/o the right tv or monitor.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but I’m lacking the tv to really use this machine. Side note I bought three and ended up selling the other two and essentially got mine for free. So for free heck yeah worth it but if I paid 500 for it I would have used my one x until I upgraded my tv or this became cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 1st Xbox One console that was released a 500gb model decided to upgrade to series X 1 TB model download speed is incomparable to Xbox one

    I would recommend this to a friend