Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 36,759 reviews
  • Rated 5 out of 5 stars

    Xbox x

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what we wanted. And we were able to get it from the help of a best buy employee who was very helpful. Everything the husband ever wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a great machine for just casual gaming, especially after I upgraded my TV to be able to take advantage of the 4K 120hz capabilities. Without a compatible TV, I'd say it's a pretty normal experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, nice customer service. The pickup process was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for a while to get one of these bad boys and got one . I got ps4 last gen but they do not care about backward compatible games so i went with xbox this time. It is very fast and i can not wait for halo to come out to test this bad boy out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The backward compatibility of your new Xbox Series X Console is huge! Playing the games you love, while having the ability to explore all of the latest titles, is a real benefit. We're happy you love it! Thank you for taking a few minutes from your day to share your thoughts with us, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Purchase Ive made at Best Buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console loved it i really enjoy the graphics and the sleek look to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen! Loving the overhaul on backwards comp.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This generation of consoles is a huge leap from last gen. The Series X takes everything I love about the Xbox One X and amplifies it further. I love the auto HDR feature for older games, quick resume is an awesome feature, and smart delivery is ingenious. Also big fan of Game Pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big time

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox series x, I use it for streaming on TikTok and Twitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing New Gen Console. I only trust Best Buy to get all my Consoles, TV’s and other electronics because I never had a problem with any electronic purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, The Picture Is Waaayy Better Now...I. love It, The Inly Thing Is That You Have To Buy Something To Use The Projector, I Love It Other Than The Holes Being Too Big...So Things Can Fall Into The Game Very Easy...My Pinky Can Fit In The Hole..But Thank You..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas present for my FIL. He was super excited at how fast everything loaded and the updated graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Box of the Future

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional console with a simple yet great design that has excellent capabilities for modern games and handles 4K just fine. What is packed into this “box” is awesome and Microsoft has done great at keeping it simple but improving on performance in every area.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jonathan,

      We appreciate the kind words! We're proud of the powerhouse we've put together in your new Xbox Series X Console, and couldn't be happier to hear you have found it to suit your needs as a next-generation gamer. We're thrilled you love it! Thank you for taking a few minutes from your day to share your thoughts. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Latest Xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this x box on sale - have had the prior models and a PS4 and PS5. You basically have to upgrade if you’re into x box gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic performance, I can't really get the full 120 out of it yet as I need a new television, but games run smooth and I've had no issues with heat so far. Overall the console is very cool and the temperature has a normal warmth for something its size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One X is The Waveee!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase! I am playing all of my old Xbox original games to the latest Xbox Series X/S Enhanced games. If you can find one, definitely grab it! You can also use the Microsoft approved Dev Kit App ($20) to play Nintendo and Playstation games as well!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dean,

      The backward compatibility of your new Xbox Series X Console shouldn't be overlooked! Not only is it optimized to handle all of the exciting next-generation gameplay of the future, but to also amplify and enhance older titles to look and play in a whole new way. We're thrilled you are enjoying the experience! Thank you for sharing your feedback with us, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Games performe at a higher frame rate, big improvement from last gen consoles (360). Storage is good and download speed is a lot better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuitive Interface and easy to use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he 1TB storage is ample for even the most demanding gamers. The user interface is intuitive and easy to use. Overall, a great investment for anyone looking for a premium gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. My first console since the first XBOX. The graphics are amazing and the gameplay is astounding. Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming system. I purchased this as a gift for my son and he loves it. The graphics and loading speed are great. These unit are just hard to find because of resellers. Highly recommended gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft gets it right!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent next gen system. Zero issues. Really appreciate Bestbuy doing everything possible to block scalpers/bots and allowing me to snag this game system. Bestbuy deserves our support, they are trying their absolute best to compete and I appreciate their effort and support.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Vincy,

      We are happy to hear that you are enjoying the Xbox Series X. We hope everything continues to run smoothly. Thanks for sharing!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gaming nights

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with a projector! Game nights have been very fun. Easy to make an account and easy to download

    I would recommend this to a friend