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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34456 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 34,456 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome graphics qiuck loadup would recommend to upgrade from xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, love the x box cant get any better . Buy one asap. Ps5 is still better imo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console except for...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an XBOX man for many years and was excited to finally get this new xbox console. The graphics are a little better and the start up time is great!! I give it 4 stars because every now and then in the middle of the game i lose the sound. I figured out i have to pause the game and go into the settings sound menu and this seems to restore it. Other than that not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome counsel!! My son loves it got it for his birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know what the fuss is about whether ps5 or xbox! They both play amazing graphics and gamepass gives the system more of a home plus on the go ability!! Which makes it slightly better but as far as graphics.. they both dope!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! So much faster when I use both consoles side by side. Less crashing! Graphics are much better if you set your TV up correct! Best Buy is the only place that had protocols in place to allow a fair chance to buy this and it is much appreciated!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you are loving the Xbox Series X, especially the speed and graphics. Thank you for sharing your thoughts with us!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox One X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this gaming system for those that want high end graphics and quick gameplay. Will work extremely well with anyone that has an 4K TV should be easy for hookup just as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible platform embracing the future and past

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is quick, quiet, and easy to use. Gamepass is a phenomenal asset that makes sure there is always something to play at your finger tips. Controller updates are subtle but continue to improve on arguably the best controller available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Its waay better than the older versions and have more space to dowbload. 4k and great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console, FAST.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, quiet so far, controller feels great as well. Upgraded from the One S. Thanks to BestBuy for getting it to me by the 24th, just in time for X-mas, appreciated that greatly. Will be shopping at Best Buy for the foreseeable holidays. Cheers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. We are so happy to hear that you are enjoying the Xbox Series X and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an hood upgrade over th PS4 i had prior to it. Easy to set up and get started on from day 1.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox x pretty bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a console. it’s really not that good I bought a ps5 and this Xbox just cause I really wanted to see which one was better and this thing is so much slower than the ps5 controller latency, screen delay, slower processing in general I sold it to my brother in law for 200 I almost gave it to him for free don’t get this just get a ps5 it is way faster smooth control it even close to as bad of a latency as the Xbox you can’t even really feel a latency on the ps5

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Series X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is mid level. I have both the PS5 and Xbox series X and I seem to enjoy the PS5 more. Solid console though! I love playing frozen with my Nieces and Nephews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy the Xbox Series X so much bought second one for my in-laws when I am visiting due to $150 price drop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X provides a quality never seen before in a console. It is truly incredible and you can tell that Microsoft really put time and love into the creation. Graphics, speed, and quality are out of this world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal in video gaming!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic machine! It has all the bells and whistles you come to expect from an Xbox. Couple that with Xbox Gamepass Ultimate, and you have an incredible value! Download Microsoft Rewards and you never have to pay for Gamepass again!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words! When it comes to next-generation gaming, there's simply no beating the combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription. With so much exciting content to choose from, you'll never run out of viable options of what to play. We're thrilled you've paired the two, and have been enjoying the experience they host. Thank you for sharing your feedback! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Definitely Worth the Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Xbox Series X! The graphics look amazing and the short load times make the experience so much better. I upgraded from the Xbox One X and can definitely tell a difference in the visual aspects and responsiveness after the upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts, we are so glad you are loving the Xbox Series X. We're happy to hear you're impressed with the graphics and load times. Enjoy your upgrade!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox for my son bday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast same day pick, xbox x is the most realiable game system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This console is a huge upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a huge upgrade from the previous generation. The console can support up to 4k resolution and up to 120 frames per second which is a huge jump from last gens 1080p 30 frames per second. Overall I would highly recommend this console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love and growth

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my daughter’s boyfriend as a college gift. Nailed it.

    I would recommend this to a friend