Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 36,574 reviews
  • Rated 4 out of 5 stars

    A Fine Upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, seems like a fine new system. My main gripes are with some smaller things that MS has seemed to cheap out on again - the controller does not include a rechargeable battery. Seriously, why are we still swapping out AA batteries without having to pay more for a recharge kit? Also, why did you not include WiFi 6 as part of the product? Gamers need all the bandwidth we can get and to not include the latest wifi in the next gen system (as Sony did) seems cheap once again. I'm having fun with the system, and it seems like an upgrade to my Xbox One X but certainly nothing that exciting or new.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing game system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried all retailers and Best Buy was the only website I was able to get this Xbox on Best Buy it has always been number one to me for electronics. This game system is absolutely amazing brought this for my 24-year-old for his birthday and he lives on it. The graphic is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game On

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best purchase!! Purchased online seamlessly, received earlier than scheduled, and the item works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ne2 xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well , having an Xbox has always been part of my kids and I growing up and not to mention…older too , it’s plays my old dvd’s and music, Iv also enjoyed playing some of the new games as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought two of them.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so great that my kids fight over it, that I bought two of them. Now I need a third one to make everyone happy. Controllers are good, but weak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a kids in a candy store with this Next Gen console graphics is breath taking similar to the PS5 this will still let’s you play new games and classics i promise you that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game system purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson really enjoys his game system. THANK YOU BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONSOLE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Console ever. I had an xbox one previously and upgraded to this one. To just show how crazy the value is. On my one it took around 3-4 hours to download a 15gb game, now on my series x, it took around 20 mins, the download speeds are crazy and graphics are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and speed are a great upgrade. This is an upgrade to a previous Xbox and a PlayStation. My son loves this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox One all my games are playable and enhanced with faster loading times looking forward to future games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift for Christmas

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves this xbox..cant get him off it..easy to set up and play..graphics are excellent no lag in play..excellent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Price was a little high for being a few years old but is works extremely well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Next Gen console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Next Gen games look fantastic. Performs well. Size fits nicely. Controller is a little dated and storage could be better but that’s true of all the new consoles. Add game pass ultimate and its great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unimpressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have an upgrade in preparation for GTA whenever it comes out. But I really don’t see a difference in performance or graphics from my 360–even when playing games built for series x. Storage capacity is so so given one game can exceed 150gb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it...

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every xbox since the original and this one doesn't disappoint! I definitely love the joystick layout and the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best XBOX Console EVAR!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this is much smaller than pictures entail also its quite the beast! Love it no complains to issues as it should be, transferring my old games from my external was painless and worked as if it was a xbox one. Definitely has the 'It just works' approach and I love it for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much faster than previous

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was a needed upgrade. My son immediately noticed the difference. The kids setup the device with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box rules

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great console, we play many games because we have Xbox pass, we buy a 4TB external drive for better performance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than the Series S, same old Microsoft.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchase an Series S when they dropped and I wasn't a fan. The games ran poorly and if they had the option to turn on performance mode the resolution of a potato was such an eye sore. I took a break from consoles after that and only recently decided to pull the trigger on the Series X. I'm not disappointed. But I still have to dock two stars from my rating because it's still Microsoft, I still dislike them as a whole for numerous reasons, and I can't stand that even after purchasing this product AND paying for Game Pass monthly I am assaulted with AD tiles on my dashboard and have to scroll down just to reach my games, apps, and movies. 1 TB of Storage isn't much in today's gaming landscape and I don't understand why companies don't understand that. But I had a 1TB Seagate card I bought a while back so it wasn't a deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for the win

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Have all consoles, xb360, xb1, ps3, ps4, ps5, and a pc. Would highly recommend the console for anyone wanting to go into next gen. Fast loading times and quick resume is amazing. Won't be disappointed in this console, UI feels a lot more snappier than the ps5.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Anthony,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're enjoying the fast loading times and would recommend this console. We hope you have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft